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tennis-point.co.uk
Reviews:

89 reviews in the last 12 months2,861 total reviews  

3.66
Good

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Top positive review

29 Jan 2024
 Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26! Customer service has been polite but not efficient

Top negative review

5 Jun 2023
 Verified review
Terrible terrible terrible. Happy to take payment; then absolutely non existent communications. Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies. Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
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Reviews for tennis-point.co.uk

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10 Sept 2023
 Verified review
My order was delayed without providing any reason as for why. I sent several emails during s week without getting any reply back. Customer service is nonexistent
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11 Jun 2023
 Verified review
Generally good but I bought defective shoes and despite clear photos that both were falling apart and the fact it was close to purchase date I was required to post them which I don’t have time to do. It took too much effort to find their issues contact too.
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26 Sept 2023
 Verified review

Tennis racket did not arrived on time

I have ordered a tennis racket and I expect it to be delivered within a week as per website info, now I received an email saying that it has been delayed for whatever reason, I am assuming due to the low pressure that build up in the Atlantic ocean.
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16 Oct 2023
 Verified review

Disappointing

Have had no information about delivery and order hasn’t arrived , ordered over a week ago
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17 Jul 2023
 Verified review
Delivery delayed, but no mention of when the item might arrive
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13 Jun 2023
 Verified review
Delivery is costly, yet slow!
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