tennis-point.co.ukReviews:
88 reviews in the last 12 months2,863 total reviews
Good
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Top positive review
29 Jan 2024
Verified review
Good website, clear pricing and reductions. Not 5 stars because it has been difficult to arrange an exchange for a faulty product. All I wanted to do was to post it back in exchange for an identical item but they refused to offer an exchange even though the item is in stock. Instead, I have to buy another new one, pay the higher price and additional postage, then ask for them to credit me the difference when they refund the original item I am returning. This was a present for my son for Christmas so I don’t want to risk the item selling out. I’m currently £77 out of pocket for an item I originally bought for £26!
Customer service has been polite but not efficient
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Top negative review
5 Jun 2023
Verified review
Terrible terrible terrible.
Happy to take payment; then absolutely non existent communications.
Now almost two weeks since paying, no sign of the rackets, nobody answering the phone (always goes to voicemail), no email replies.
Seriously - AVOID - go with someone else; anyone else except these guys who I do wonder if they are actually a scam. I am £400 out of pocket. Hoping PayPal / Amex agree and will refund asp.
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Reviews for tennis-point.co.uk
13 days ago
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22 Mar 2024
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JR
Jason R.
Cardiff
3 Feb 2024
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Good shoes at a decent price with fast delivery! Can’t fault them!
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14 Feb 2024
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The range of products, great offers and excellent service
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27 Jan 2024
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Al way good service quality goods
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31 Jan 2024
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17 Jan 2024
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3 Jan 2024
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29 Aug 2023
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Still an issue with delivery and dpd delaying delivery as they had issues on the address which doesn’t make sense as it’s the same address I’ve always shipped to and they always seem to use the same excuse
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BL
Bernard L.
Stoney Stanton
3 Dec 2023
Verified review
I purchased shoes and my perfect size is a half size which few sport shops can afford to stock and added to the discount price made it a good deal. Obviously, choice wasn't as good as in season from some of the most popular makes but I will hopefully be happy once the weather improves and I can get back on court.
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7 Jul 2023
Verified review
This is the perfect place where I buy tennis items for my son. They keep me informed on my order progress and the service is excellent. I highly recommend .
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RM
Reginal M.
Dundee
12 Jun 2023
Verified review
Kept me well informed on the progress of my order, The service was excellent and would not hesitate on using the firm again,
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CW
Caroline W.
Glasgow
17 Jul 2023
Verified review
Excellent easy transaction, quick delivery but that might explain the high postage cost. Perfectly packaged too
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CL
Chris L.
Colchester
14 Dec 2023
Verified review
persistent attempts, with notice, to deliver the product despite my absence at appropriate times!
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12 Jul 2023
Verified review
love the items have bought 2 jackets athother 1 on order great quality and service
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17 Jul 2023
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Easy to find what you need, the best selection of tennis clothes.
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28 Jun 2023
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Easy and clear website to order, good sizing advice, fast service
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26 Jul 2023
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Good service!
Good service. Always buyng from Tennispoint, best shop so far.
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18 Jun 2023
Verified review
Quick service with good information.
Product as described.
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3 Dec 2023
Verified review
Great products at good prices and delivered quickly.
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