Alplas Ltd

Reviews:

Thank you so much for your review; we value your feedback. We apologise for any inconvenience regarding carriage fees for orders to Northern Ireland. Our deliberate delay in calculating carriage fees is aimed at ensuring the most cost-effective shipping method, although we understand this might be a little frustrating. Please know that we are actively working on streamlining this process, and we appreciate your feedback

Thank you for the positive feedback! Appreciate you taking the time to share your experience with us as we pride ourselves on exceptional customer service

Thank you for your positive feedback and we are delighted to hear that you had a great experience. We truly appreciate your support!

Apologies for the inconvenience caused by the misrouting error. Please know that we typically rely on reputable courier services, and such occurrences are not the norm. Unfortunately, this situation was beyond our control and our administration team have diligently updated you regarding the order and issued a full refund. We value your understanding and patience. We appreciate your feedback and sincerely apologise for the disappointment caused.

Thank you for your review. We're pleased the delivery was prompt and the product met your expectations. We apologise for any communication delay about your order but your order was placed during our Christmas closure, as mentioned on our website. We will aim to improve this aspect. Your feedback is much appreciated. Should you have any further questions or concerns, please feel free to reach out to our customer support team