Alplas Ltd Reviews:
Review summary
Reviews for Alplas Ltd are consistently positive. Customers frequently praise the fast and prompt delivery, efficient and reliable service, and helpful communication, especially in resolving issues. Many are satisfied with the quality and accuracy of the products, appreciate the good prices and value, and find the online ordering process simple and straightforward. Secure packaging is also highlighted by some. However, a few customers mention delays or issues with shipping times, as well as damaged or broken items upon arrival. There are repeated complaints about high delivery charges, and some point out packaging problems that have led to product damage.
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Reviews for alplas.com
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Great range of products. Speedy service.
Excellent product, quick delivery.
Very quick turn around a kept us updated on our order efficiently. However an oversized box surcharge of £11.50 was added even though we collected our order which is pretty excessive.
Answer by Alplas Ltd
Thank you for your feedback. We’re pleased to hear you were happy with the quick turnaround and communication on your order. We completely understand your concern regarding the oversized box surcharge – this was an unusual situation, and we recognise that the charge should not have been applied as you collected your order. We have since issued a full refund for the surcharge and put measures in place to ensure this doesn’t happen again. We really appreciate your understanding and hope to serve you again in the future.
A sign for the times.
Searched for a product, spotted yours and it was perfect for what we needed. Placed order and delivered the following day.
Product is good quality and already being utilised.
Really good service and the products are of an excellent quality.
A5 Leaflet displays
Items arrived next day.
Exactly as described
Quick delivery
Speedy delivery and customer service
great service !
Next day delivery cost is bit expensive for small orders. Also 2-3 day delivery takes longer than 3 days to process.
Answer by Alplas Ltd
Thank you for your feedback. We appreciate your comments regarding delivery costs and timings. We always aim to despatch orders promptly, but on this occasion, there were several attempted deliveries when the business was closed. We’re pleased to hear the order has now been received. We are currently reviewing our ecommerce despatch options and pricing, so please keep an eye out for potential improvements in the near future. We value your custom and look forward to your continued support.
Fast and efficient service
Fast abd efficient service
Very quick delivery well packaged
Excellent service.
easy transaction and good selection of products
