Review summary
Customers appreciate the fast and efficient delivery, the high quality of products, and the competitive pricing offered by the shop. The support team is frequently commended for responsiveness and helpfulness, and the online ordering process is described as easy and straightforward, with helpful design tools and smooth transactions. Some customers mention issues with delivery costs or delays, and a few experienced damaged or incomplete items. Additionally, while the overall pricing is competitive, high delivery or surcharge costs have been noted by some as an area for improvement.
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How Trusted Shops prevents fake reviewsReviewsAlplas Ltd
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Fast and efficient service
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Great range of products. Speedy service.
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Excellent product, quick delivery.
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Very quick turn around a kept us updated on our order efficiently. However an oversized box surcharge of £11.50 was added even though we collected our order which is pretty excessive.
Reply from Alplas Ltd
Thank you for your feedback. We’re pleased to hear you were happy with the quick turnaround and communication on your order. We completely understand your concern regarding the oversized box surcharge – this was an unusual situation, and we recognise that the charge should not have been applied as you collected your order. We have since issued a full refund for the surcharge and put measures in place to ensure this doesn’t happen again. We really appreciate your understanding and hope to serve you again in the future.
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A sign for the times.
Searched for a product, spotted yours and it was perfect for what we needed. Placed order and delivered the following day.
Product is good quality and already being utilised.
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Really good service and the products are of an excellent quality.
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A5 Leaflet displays
Items arrived next day.
Exactly as described
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Quick delivery
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Speedy delivery and customer service
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great service !