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bayjewellers.co.uk
Reviews:

47 reviews in the last 12 months949 total reviews  

4.40
Good

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Certified since: 26 Feb 2013
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bayjewellers.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

12 May 2023
 Verified review
I have been looking for a simple, flat profile white gold band for a while to replace my sadly lost wedding ring. I hadn't seen anything for less than £200 so when I found one on this site for £90, I was a little dubious. I decided to go for it and I'm delighted. The ring fits perfectly, seems pretty much identical to my original and was a very reasonable price.

Top negative review

11 Apr 2023
 Verified review
I still have not received my order of 2 wedding rings . I ordered it on 28/3/23. I’ve tried to contact them twice by email and by telephone. They do not reply or answer the phone . I’m beginning to think this is a scam ? Please can you help ?
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Reviews for bayjewellers.co.uk

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13 days ago
 Verified review
The ring was very nice if a little more delicate than I imagined. Delivery was much slower than promised on the website but in my case it didn't really matter. No phone number on the site so difficult to get updates on progress of order.
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12 days ago
 Verified review
Order arrived before the original date set as it was a birthday present and i needed it sooner, they were quick to answer my queries and the product that arrived was just as imagined.
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13 days ago
 Verified review
Good quality ring. Arrived quickly. Hubby delighted with birthday present.
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17 hours ago
 Verified review
Excellent Price and good delo=ivery
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20 Feb 2024
 Verified review
Prompt and efficient service
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23 Jan 2024
 Verified review

signet gold ring

It is so beautifully crafted and exactly what I wanted. It's just perfect. I also appreciate the wonderful customer service and guidance the shop provided. This was truly a stellar experience and I get so many compliments on my signet ring. Thank you!
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PD
Philip D.
Norwich
20 Jan 2024
 Verified review
The product was as described and very good value. Even though the delivery was later than originally advertised, customer service was quick to respond to my email.
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EM
Etti M.
LONDON
8 Jan 2024
 Verified review

super fast delivery

Excellent service and really helpful with all my questions to find the right ring. They're no pushy sales tactics from them, they take their time to understand what you're after. Would 100% recommend. Thanks for your service.
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24 Dec 2023
 Verified review
Ring arrived and was too small but was exactly what I wanted and looked great. Sent it back for a replacement which arrived back within the week - great service great ring
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17 Jan 2024
 Verified review
I have used this company 3 times now. Always a fast an efficient service that delivers what you would expect.
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8 Jan 2024
 Verified review

very comparative on signet rings

was a bit worried as website looks outdated but all in all very nice ring . we highly recommend.
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17 Jan 2024
 Verified review

Inscribed Ring

Product arrived sooner than expected, and is of top quality!
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9 Jan 2024
 Verified review
perfect!!!
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21 Dec 2023
 Verified review
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3 Jan 2024
 Verified review

dissapointed !

Took payment for Xmas prezzy. ''Can't get that item by Xmas, but can 'up-grade' to more expensive item'' Very dissapointed, as had spoken to them in person before ordering, and was told ''Yes, no problems'' But did re-fund promptly.
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16 Dec 2023
 Verified review
Quality was great. Service 10/10. I ordered the wrong size ring which was shaped immediately. Even though it was an online purchase when I needed a human to speak to there was one there....and not a call center!
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12 Dec 2023
 Verified review
Great product and super fast delivery
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16 Dec 2023
 Verified review
Great
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10 Dec 2023
 Verified review
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11 Dec 2023
 Verified review
Awful I still do not have my order - no updates. I called on 6th December and was advised had not been hallmarked yet and still waiting received an email the following day to reiterate and still waiting
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