Review summary
Customers consistently highlight the car's comfort, smooth driving experience, and ease of handling. Many find the vehicle to offer good value for money and appreciate features such as cameras, heated seats, and sensors. The car is generally considered reliable, and several users note the affordability as a strong point. However, there are recurrent complaints regarding noise levels from the engine, wipers, and road, as well as issues with seat ergonomics and ride harshness for some. The infotainment system and connectivity features receive criticism for glitches and usability problems. Certain trims or features are perceived as overpriced, and customers express frustration with electronic glitches, recurring faults, and after-sales support. Some safety and driver assist features are viewed as intrusive or inaccurate, and there are wishes for additional amenities like heated windscreens and automatic boots.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsDacia Sandero Stepway
(4)
(2)
(10)
(31)
(56)
Verified
It just feels like an old car. The radio works when it wants to! It's so frustrating!!!
Reply from Dacia Sandero Stepway
Hi Iolanda, thanks for your review and sorry to hear this. Please contact your Dacia dealer so that they can investigate this for you. Thanks. Dacia UK.
Verified
I like everything except the radio
Verified
Car is not 3 months old and so far the problems are
1. Radio not working properly
2. On the screen only one figure for mpg, not the two it should be
3. Unable to zero just mileage, mpg also zeroes
4. No idea what is happening with intermittent wipers. Are the supposed to be rain sensitive? They go when it is dry or wet and they don't go when it is dry or wet.
5. Front sensors go off, while driving, in the rain when no obstacle is there. And also go off when it is dry but has been wet
6. The lane / speed limit safety feature turns off in moderate to heavy rain.
Reply from Dacia Sandero Stepway
Hi Kathlerine, thank you for your review. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
Verified
Amazing car
Verified
John Clark Dacia Aberdeen
My car is only 3 months old and has been a problem since day 1 The problems are the radio and the vigilance monitor and wipers. I have been back about 7 times and they tell me that allis well and all the stepways the same age of mine’s are the same Then 18 days ago my display screen went totally blank They John Clark Dacia Aberdeen say they have ordered a spare part but to date they are still waiting for delivery The sales went without any problems but the after sales have been nothing but problems This is a very distressing situation I am ln and will certainly not recommend anyone to buy from them again
Reply from Dacia Sandero Stepway
Hi Edward, thanks for your review. We’d like to help you with the concerns you have so please contact the Customer Services team on 0344 335 1111. Thanks. Dacia UK.
Verified
Like being higher in the seat .would love a box at the back of the hand brake. Its pretty good on petrol miles using eco button. Colour was nice boot space is ok. Handles very good .Starts first time done 2.440 miles since August and trouble free motoring. Heaters and air con is very efficient and car warms up fast. I like the warning bleeps when you go slightly over 30mph or 20 mph good warnings. Quite happy up to now. My grandson likes it.
Verified
Love the upgraded reversing camera so much easier to reverse park. Don’t like the backward step of having to connect your phone by a wire to use the car play features instead of it automatically connecting via Bluetooth. Don’t like that the speedometer doesn’t automatically come on stays on mileage until change to speed manually
Verified
I like the look of the car, but the gearstick is a bit clunky and the car has a lot of plastic fittings. Love driving it on the motorway though, in 6th gear obviously
Verified
Give me a car that was free of faults.
Better quality checking that Sll functions on the car were 100 percent
Verified
Comfortable and economical car to drive with very spacious boot. The option to have a spare wheel is essential.
Despite having a reversing camera two reversing lights would be better for night time manoeuvres.
Verified
Does what it says
Does Everything and more than the box says really like it and i cant say that for a very long time about cars
Verified
Enjoy the comfort of the ride and the overall features.
Enjoy the comfort of the ride and the economy of the car. Overall very satisfied with the car.
Verified
The car it’s self even with no hand brake runs well
Verified
A great car whichs suits me
Very comfortable to drive and the all round sensors are a useful addition. The body styling is much nicer than the old version. All in all I am really pleased with my purchase.
The only thing I would like added, is an automatic boot open/close button.
Verified
Built for a cheap price but not sold for one
I will start with the sat nav, NO live traffic info, No audible speed warnings. You cannot do a thing on the screen without engine running, lane assist turn off is a pain to turn off. Rear drum brakes, really.. Condensation issues when it rains, poor fuel economy, no adjustable seat belt, miss fire on start up [not all the time] I put steel wheels on with winter tyres the front stub axels look like they were deck cargo on a submarine with rust. I could not test drive it as dealer said 70 was their age limit. Tap the fuel filler and it sounds like an empty tin of beans and today it went back as tail gate will not lock, new parts required [15th Jan], so is my insurance void until repaired? Plus side gearbox is smooth.
Reply from Dacia Sandero Stepway
Hi Geoff, thank you for your review and we’re sorry to hear of these issues. Please contact the Customer Services team on 0344 335 1111 so we can assist. Thanks. Dacia UK.
Verified
Very nice car
Very nice to drive. Well appointed. Comfortable. Economical.
Verified
It’s ok. But it’s basic. I knew that but it feels cheap when you’re driving it too. Bit noisy - crap in the cold, it’s jumpy when you start on the morning. Takes ages to warm up, stereo jumps and goes weird when you pass another car in the motorway. I know it’s only £17k. But it’s still £17k. For what it is I’d say it’s overpriced.
Verified
I really enjoy driving my Dacia, it is a smooth drive and economical to run. The vision all around is brilliant.
Thank you to James at Falles Garage, from start to finish of the deal, he was fantastic not pushy at all.
Verified
Very nice car to drive comfortable ride
Verified
Driving position and ground clearance
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- www.dacia.co.uk/vehicles/sandero-stepway.html
- olivier.boulanger@renault.com.invalid
- Boulogne-Billancourt cedex, FRA
About
This company has linked Trusted Shops profiles.