Review summary
Customers frequently praise the prompt and reliable delivery, as well as the effectiveness and build quality of the products. Fast and helpful customer support is also mentioned positively by some, and several highlight excellent communication during their experience. However, there are recurring issues reported such as delivery errors, difficulties with replacements and collections, and receiving faulty or damaged items. Some customers express frustration over unanswered emails, lack of resolution or unhelpful post-purchase support, with experiences resolving problems varying greatly, including delays and unsatisfactory outcomes.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsmeaco.com
(8)
(2)
(1)
(4)
(24)
Verified
The delivery was prompt and efficient. The product itself is of good quality — solid and reliable. Thank you, Meaco, for designing such smart solutions that really make everyday life easier!
Verified
Great customer service
Order arrived broken but customer service sent new one instantly.
Verified
Verified
Perfect fan
Verified
My table top fan was delivered safely and promptly.
No problems whatsoever.
Verified
We ( customers & I) love this, especially when they have been put through a tough exercises program.
Definitely a good investment.
Verified
....
Reply from meaco.com
Thanks for another review. As advised all our filters are clearly displayed on our website with a description and photos of the relevant unit. We also state on the item page itself we cannot refund this item if the plastic bag has been opened, however we will take your feedback onboard. If ever you are unsure our team is on hand via email, phone and live chat to help guide you in the right direction.
Verified
Great service. Quick delivery. Good information and instructions. Works great.
Verified
It was on time, quality product as describe at the price stated.
Verified
The goods arrived after one day but they were the wrong goods. Meaco said here that new goods were on the way but it is now Friday and there is no sign of the replacement. Their service used to be excellent so I don't know what's happened.
I've also emailed them twice to avoid having to do it publicly here, but they simply won't reply.
The next step will be to ask my credit card company to reverse the sale, which would be a shame as it marks their record.
Reply from meaco.com
We cannot find any record of contact from the email linked to this review. Please give us a call and we will be happy to help resolve this for you.
Verified
Verified
Verified
Verified
Verified
Do not order from MEACO
So, after waiting 5 weeks for my return to be processed, I find out I am being charged £50 for the return, which, I might add, was delivered faulty.
You can't make this up - a £50 faulty unit charge.
If you need an aircon unit, do not buy from MEACO. You have been warned.
Reply from meaco.com
Thank you for sharing your concerns. We have now processed a full refund for you. We appreciate you taking the time to share your experience and hope you’ll also consider sharing your updated experience with the full refund.
Verified
Deliver the item I ordered please!
Reply from meaco.com
We’ve sent a replacement for your order. Hope everything is now all sorted and working well!
Verified
Fan battery only lasts a short while.
Offered a replacement ment and then not responding to my emails
You still are not responding to my emails.
Reply from meaco.com
Thank you for confirming. We have been in touch previously and did offer a replacement, which you declined. We’re happy to proceed and provide a replacement battery for you - nonetheless we have your response and update, thanks!
Verified