meaco.com Reviews:
Review summary
Customers mostly report positive experiences with meaco.com. Customers frequently praise the speed and reliability of product delivery, as well as the helpfulness of customer service representatives. Many also appreciate the high quality and reliability of the products, and some note clear communication and helpful updates regarding their orders. However, there are also concerns regarding inconsistent product quality and occasional faults. Some customers express frustration with unresponsive customer service or poor resolution of issues. Communication can sometimes be lacking, with reports of unanswered queries. Additionally, the return or replacement process is often criticized for delays and unexpected charges.
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Reviews for meaco.com
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Great service. Quick delivery. Good information and instructions. Works great.
It was on time, quality product as describe at the price stated.
The goods arrived after one day but they were the wrong goods. Meaco said here that new goods were on the way but it is now Friday and there is no sign of the replacement. Their service used to be excellent so I don't know what's happened.
I've also emailed them twice to avoid having to do it publicly here, but they simply won't reply.
The next step will be to ask my credit card company to reverse the sale, which would be a shame as it marks their record.
Answer by meaco.com
We cannot find any record of contact from the email linked to this review. Please give us a call and we will be happy to help resolve this for you.
Do not order from MEACO
So, after waiting 5 weeks for my return to be processed, I find out I am being charged £50 for the return, which, I might add, was delivered faulty.
You can't make this up - a £50 faulty unit charge.
If you need an aircon unit, do not buy from MEACO. You have been warned.
Answer by meaco.com
Thank you for sharing your concerns. We have now processed a full refund for you. We appreciate you taking the time to share your experience and hope you’ll also consider sharing your updated experience with the full refund.
Deliver the item I ordered please!
Answer by meaco.com
We’ve sent a replacement for your order. Hope everything is now all sorted and working well!
Fan battery only lasts a short while.
Offered a replacement ment and then not responding to my emails
You still are not responding to my emails.
Answer by meaco.com
Thank you for confirming. We have been in touch previously and did offer a replacement, which you declined. We’re happy to proceed and provide a replacement battery for you - nonetheless we have your response and update, thanks!
Damaged item delivered - company have not updated me other than to say I must go buy some super glue and repair it myself !
Answer by meaco.com
Thanks again for your feedback. Just to note, we’ve already arranged and sent a replacement for you. We always aim to resolve issues fairly and promptly, and we hope the replacement has now addressed the matter for you.
