Customers consistently praised the fast and timely delivery, the high quality and excellent condition of the wines, and the secure, protective packaging that ensured bottles arrived perfectly. The wide and unique selection, especially of older and rare vintages, was also highlighted as a standout feature. Additionally, the website and ordering process were found to be easy and straightforward, and customer service was generally rated as excellent, with prompt responses and professionalism.
However, some customers noted occasional delays and missed express delivery promises. A few also mentioned a lack of follow-up from customer service. Many UK customers expressed frustration with unexpected or unclear import taxes and charges incurred after purchase.
This text was automatically created by an AI system from user reviews.
My shopping experience was good; the shopment arrived on time and the bottle was in perfect conditions.
Reply from SoDivin.com
Thank you very much for your comment.
We are delighted because your satisfaction is our primary motivation.
See you soon!
Community member
1 Reviews
Verified
Reply from SoDivin.com
Thank you very much!
Community member
2 Reviews
Verified
Fast and well packed and clean even though an old vintage wines
Reply from SoDivin.com
Thank you for your feedback. We are delighted that you are satisfied with all our services.See you soon!
Community member
1 Reviews
Verified
Reply from SoDivin.com
Thank you very much for your feedback!
Community member
1 Reviews
Verified
Bons conseil, vaste choix de vins par anée, qualité top. Service expeditions 10/10 (24h entre la commande et la réception du colis ! ). Je reccomande!!!!!
Reply from SoDivin.com
Votre satisfaction sur chaque étape de votre commande nous réjouit tous et est le moteur de notre engagement.
Merci beaucoup pour ce retour d'expérience très positif. A bientôt !
Community member
1 Reviews
Verified
Great service and Nice wine
Reply from SoDivin.com
The entire SoDivin team is delighted with your compliments and thanks you very much! See you soon!
Community member
1 Reviews
Verified
Good deal
Purchasing process is simple, delivery is fast and accurate, and customer service is also good.
Reply from SoDivin.com
On behalf of the entire SoDivin team, thank you very much for this very positive feedback! See you soon!
Community member
1 Reviews
Verified
Fast Delivery
The wine arrived promptly and in good condition,packaged really securely.
You could put a prominent warning regarding shipping costs with the advertised wine details. it was not clear to me and i only found out by reading your terms & conditions.
Reply from SoDivin.com
Thank you very much for your feedback on behalf of the entire Sodivin team.
Information about shipping costs is at the bottom of the homepage, but we have taken note of your comment.
Community member
9 Reviews
Verified
The information on the wines, prices, service, all is very good and friendly
Reply from SoDivin.com
The entire SoDivin team is delighted by your kind feedback and thanks you for your loyalty.
It will be a pleasure to serve you again.
Community member
1 Reviews
Verified
Excellent
Reply from SoDivin.com
Thank you very much for your comment! See you soon !
Community member
9 Reviews
Verified
best shop for old and rare wines
Reply from SoDivin.com
We are delighted that you are completely satisfied with our services and wine selection.
The entire team thanks you for your feedback and your continued loyalty.
Community member
1 Reviews
Verified
Great service, quick delivery, no hassle 👍
Reply from SoDivin.com
The entire SoDivin team is delighted that you are satisfied with our services! Thank you very much!
Community member
1 Reviews
Verified
Reply from SoDivin.com
Thank you very much for your feedback and your loyalty!
Community member
3 Reviews
Verified
Not delivered in time in spite of surcharge on express delivery but ... solved well
Not delivered in time in spite of 50 euro charge for express delivery.
Delivery should have been on 31st of dec but no show.
However solved professionally and with courtesy by SODIVIN
Reply from SoDivin.com
Hello, thank you for your comment. We are sorry for this unexplained delivery delay, which was beyond our control. We are pleased to have been able to provide you with satisfactory assistance. Wishing you an excellent year, and we look forward to seeing you again soon.
Community member
3 Reviews
Verified
As all last deliveries....quick and…
As all last deliveries....quick and easy. I did not check contents because no there but from pictures I received all packaging looks in perfect condition.
Reply from SoDivin.com
Thank you so much for your feedback and loyalty!
Enjoy your tasting and see you soon!
Community member
1 Reviews
Verified
Reply from SoDivin.com
Thank you very much!
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Since 2001, SoDivin is the online specialist for French Grand Cru Classé and vintage wines.
Our cellar holds more than 5000 wines, Grands Crus and Premiers Crus, from over 125 vintages ranging from 17...