Review summary
Customers consistently highlight the fast and prompt delivery service, the excellent condition, quality, and authenticity of the wines, as well as the wide and high-quality selection, particularly of rarer or older vintages. The staff are often described as helpful, polite, and professional, while the packaging is regarded as secure and effective, ensuring wines arrive safely. Many also appreciate the website for its clarity and ease of navigation, making purchases straightforward. Some customers have expressed dissatisfaction with unexpected import taxes and unclear shipping charges, particularly among UK buyers. Additionally, a few customers experienced delivery delays.
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Reply from SoDivin.com
Thank you very much!
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Reply from SoDivin.com
Thank you very much!
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Cannot fault the wine and packaging. Ordered from UK and was not aware of import charges. Maybe my fault but there was nothing warning me about further charges. Another 40% on top of advertised cost.
Probably my nativity but a warning to others in UK
Reply from SoDivin.com
Thank you for your feedback.
Since Brexit, invoices sent to the UK are issued excluding VAT, and customs duties and local taxes apply upon delivery.
This information is displayed when you enter your address.
However, we apologize if you missed this information.
We wish you a pleasant tasting experience and remain at your disposal .
Verified
fast provisioning. able to send from europe to UK. excellent wine. gresat shipping and communications
Reply from SoDivin.com
The entire SoDivin team is delighted that you are satisfied with all of its services. Thank you very much !
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Reply from SoDivin.com
Thank you for your feedback!
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Reply from SoDivin.com
Thank you for your feedback!
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Reply from SoDivin.com
Thank you very much!
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Reply from SoDivin.com
Thank you very much !
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Fast delivery, amazing choices
Reply from SoDivin.com
Thank you so much for your feedback! The whole team is delighted that you appreciate our range of wines and services! See you soon!
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I have ordered two bottles of wine. Amazing experience. The wine is just oauuu. Delivered fast in exceptional condition. I will be a good client
Reply from SoDivin.com
We are delighted that you are satisfied with all of our services and we are at your disposal for your future orders! See you soon!
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Paid for express delivery, package still didnt arrive
Reply from SoDivin.com
Hello, We sincerely apologize for this delay on DHL's part. This type of incident is extremely rare for them.
Your parcel was delivered yesterday and our customer service team has contacted you regarding this matter.
Should you have any questions, please do not hesitate to contact us. Thank you for your understanding.
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Reply from SoDivin.com
Thank you very much for your feedback!
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Reply from SoDivin.com
Thank you!
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Clear and very navigatable website. Quick and easy to order, and to fast delivery.
Reply from SoDivin.com
The entire Sodivin team thanks you very much: your satisfaction is our commitment !
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Reply from SoDivin.com
Thank you for your feedback. If you would like to contact us and talk about your experience, please feel free to reach us at info@sodivin.com.
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Reply from SoDivin.com
Thank you very much !
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perfect service and great choice of offerings
Reply from SoDivin.com
Thank you for your comment . We are pleased that you are satisfied with all of our services and our wide selection of wines.
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Efficient and easy to use
Reply from SoDivin.com
Thank you, that makes us very happy !
Your satisfaction is our primary motivation.
Verified
perfect quality after shipment, good selection of older wines
Reply from SoDivin.com
Merci beaucoup pour votre avis très positif qui a ravi toute l'équipe SoDivin! A bientôt!
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Reply from SoDivin.com
Thank you!