nydj.uk is not certified by Trusted Shops.
Buyer Protection not available
Find out more about the Trusted Shops Trustmark.
Buyer Protection not available
Find out more about the Trusted Shops Trustmark.
Review summary
Customers frequently praise the fit of the clothing and are generally pleased with the quality of the products. Delivery is often described as quick and efficient, and some customers find the customer service staff to be friendly and helpful. However, there are reports of inconsistencies in sizing, confusion regarding UK and US size differences, and dissatisfaction with recommendations to size down. The returns process is a major source of frustration, with issues such as missing return labels, slow refunds, and confusing instructions. Some customers also encounter defective products, delivery delays or costs, and difficulties reaching customer service or obtaining necessary documents.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsnydj.uk
(8)
(2)
(8)
(5)
(47)
Verified
Very satisfied with all aspects of my purchase, quick prompt service. Love the pintuck blouses! Cool, easy to wear, quick drying, no ironing! Perfect! Have quite a few!
Verified
quick and efficient and lovely product.
Reply from nydj.uk
Thank you for your lovely review! We’re so pleased to hear that you’re happy with the quick service and your purchase. We hope you enjoy wearing it!
Verified
Great fit, very flattering
Verified
Quick delivery service - products good value in the sale
Reply from nydj.uk
Thank you for your lovely review! We’re happy to hear that you’re pleased with the quick delivery and the great value of your sale purchases. We hope you enjoy them! 😊
Verified
These jeans are so light and breathable and the colours are beautiful. Definitely going to buy more. Delivery was quick and hassle free.
Verified
2 pairs of jeans received both size 6 - one fits perfectly - one too large
Reply from nydj.uk
Thank you for your feedback! We’re sorry that the fit differs despite both jeans being the same size. The fit can vary slightly depending on the style and fabric. We’re glad one pair fits perfectly and hope you enjoy wearing them!
Verified
Verified
Verified
The shorts fit well very comfortable. Only downside is they crease as soon as I sit down.
Reply from nydj.uk
Thank you for your review.
We're delighted to hear that the shorts fit well and are very comfortable. We're sorry to hear that the fabric creases quickly when worn.
We appreciate your feedback and will take your comments into consideration.
Kind regards,
NYDJ
Verified
Verified
I’m 76 years of age and I’m still wearing NYDJ! Still feel good and they are still a perfect fit. Fabulous
Reply from nydj.uk
Thank you so much for your wonderful review!
We're absolutely delighted to hear that you're still enjoying wearing NYDJ at 76. It's fantastic to know that our jeans continue to make you feel good and that they still fit you perfectly. Your kind words truly mean a lot to us.
We wish you many more years of comfort and enjoyment with NYDJ!
Kind regards,
NYDJ
Verified
Verified
Best fit ever.
Reply from nydj.uk
Thank you for your lovely review! We’re so happy to hear that you love the fit. We hope you enjoy wearing your jeans!
Verified
Lovely jeans, so comfortable
Reply from nydj.uk
Thank you for your lovely review!
We're delighted to hear that you love your jeans and find them so comfortable. We hope you enjoy wearing them for a long time to come.
Kind regards,
NYDJ
Verified
Verified
Verified
Verified
I made a mistake in my order and ordered an 8 instead of a 14. I am now trying to return the jeans for a refund. There was no return label or return form in the package, only a very pale sheet of instructions telling me to visit your returns page. When ever I do that and click the return option it just takes me to your advertising page with the 3 ladies bottoms. Your very nice customer services have now sent me a label to return the jeans to Martens Fashion Group Returns but no return form. The return ID is MFG640319
Reply from nydj.uk
Thank you for your detailed feedback. We’re sorry to hear that the return process did not go smoothly and that the returns page was not working as expected. We’re glad our customer service team was able to help you with a return label. Our apologies for the inconvenience, and thank you for bringing this to our attention!
Verified
Verified
Good service. Good quality goods. Chose wrong size last time but trousers were beautiful.
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
nydj.uk
- +448008085508
- nydj.uk
- customercare@nydj.eu
- Amsterdam, NLD
About
nydj.uk
This company has linked Trusted Shops profiles.