nydj.uk
Reviews:

1,222 total reviews   32 reviews in the last 12 months

Review summary

Customers consistently praise the fit and comfort of the clothing, with many highlighting how well the items fit and the comfortable feel of the jeans and blouses. Product quality is generally appreciated, with compliments on materials and construction. The delivery process is often described positively for its speed and efficiency, and customer service is commonly noted as efficient and prompt. However, some customers experience frustration with sizing inconsistencies and find the sizing recommendations confusing or misleading. There are also concerns expressed about a decline in product quality. A few customers mention issues with unresponsive support, slow refunds, and high costs or lack of updates during the returns process.

This text was automatically created by an AI system from user reviews.

Was this summary helpful?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

Reviewsnydj.uk

(4)
(1)
(2)
(2)
(23)
Community member 
1 Reviews
 Verified
Loved my Marilyn cropped jeans
Community member 
1 Reviews
 Verified

Fabulous jeans, wonderful fit. I have 17 pairs now in two different styles, Alina and Sheri!! I love them all.

Fabulous jeans, wonderful fit
Community member 
1 Reviews
 Verified
Love the products
Community member 
1 Reviews
 Verified
I like how the jeans fit
Community member 
1 Reviews
 Verified

Excellent fast service look

Excellent fast service
Community member 
1 Reviews
 Verified
Looks good
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Community member 
1 Reviews
 Verified
Use regular British sizing and quit advising customers to order smaller! This is misleading and has been going on for years. One day I will be successful!

Reply from nydj.uk

Dear Victoria, Thank you for your honest feedback — we hear you on the sizing guidance and we're sharing this with our team, as this is exactly the kind of insight that helps us improve. We're sorry for the frustration it has caused. If we can help you find the right fit on order #19273, please do get in touch and we'll be glad to assist. Kind regards, The NYDJ Team
Community member 
1 Reviews
 Verified

Easier purchase/return and quicker refund of different sizes

Easier purchase of different sizes, quicker returns 30 days from return is too long. Not happy customer so won’t be ordering again.

Reply from nydj.uk

Dear Julia, We are very sorry to hear about you experience. We will take your feedback and apply it to better our systems. Appologies for the inconvience.
Community member 
1 Reviews
 Verified
Returned a pair of jeans 5 weeks ago and still not received my refund (#18678) so not inclined to order again.

Reply from nydj.uk

Dear Claire, We are so sorry to hear your refund for order #18678 still hasn't reached you five weeks on — that's far too long, and we completely understand your frustration. We'd like to put this right immediately. Please reply with your details and we will track your return and process your refund as a priority. Kind regards, The NYDJ Team
Community member 
1 Reviews
 Verified
The quality of your product is very poor

Reply from nydj.uk

Dear Jan, We're truly sorry that the quality of your order didn't meet expectations — this isn't the standard we want to deliver. We'd very much like to understand what went wrong and put it right. Please reply with your order details (#19388) and, if possible, a photo, and we'll arrange a resolution for you. Kind regards, The NYDJ Team

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.