mowers-online.co.uk
Reviews:

1,381 reviews in the last 12 months13,196 total reviews  

4.37
Good

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Certified since: 31 Mar 2022
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mowers-online.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

24 Apr 2024
 Verified review
Ease of ordering. Bit of an issue when it arrived on two pallets. I’m in a wheel chair so struggled to unpack on my own.

Top negative review

22 Jun 2023
 Verified review
Absolutely awful experience. My mower arrived with missing parts. I contacted them immediately via phone, was advised to email in, followed their instructions. They ignored emails, were difficult to get hold of on the phone, didn't take any of the action they said they were going to. After nearly a week of waiting for them to send the missing parts they still hadn't so I decided to return. Again no communication, didn't acknowledge the return, and didn't refund despite stating they would. Had to go through PayPal disputes to get my money back. Avoid these lot at all costs and go to literally any other supplier!
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Reviews for mowers-online.co.uk

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8 days ago
 Verified review
Excellent product , delivered on time with care . Prior to receiving the product I spoke with customer care and they offered excellent support
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Sybil T.
Ipswich
7 days ago
 Verified review
Ordered wrong part for my mower by mistake ,contacted immediately to cancel order. E.mailed by return cancelling order and organised refund.
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22 Apr 2024
 Verified review
Satisfied customer. Good price, items that I couldn't find anywhere else. These types of shops are invaluable. Would definitely recommend..
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7 May 2024
 Verified review
Firstly, I left feedback a day or so after receiving the package so don't understand why I am being pestered now.
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3 days ago
 Verified review
I would have given 5 stars bur there were two things missing (nuts and bolts) which made it difficult to assemble
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28 Apr 2024
 Verified review
The price of my mower was amazing and despatch and delivery times were excellent too. Can’t fault them on those.
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22 Apr 2024
 Verified review

Good service, but best over the phone

It took some time to reply to my email, but once I phoned everything was sorted out quickly and efficiently.
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21 Apr 2024
 Verified review
Stock availability Said next day delivery turned up after two days not bad and I only give five if perfect
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6 days ago
 Verified review

Good service

Item dispatched 2 working days after ordering was placed and delivered the following day in good condition.
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9 days ago
 Verified review
From ordering on-line to delivery no problems. Good service both from mowers on line and DX the couriers.
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2 days ago
 Verified review
Had to chase up order that hadn’t been delivered. Mistake rectified and received order following day.
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4 days ago
 Verified review
Great offers and fast delivery, but I would of liked an notification that item had been dispatched.
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25 Apr 2024
 Verified review
Good service - the part I need was quickly identified, ordered and dispatched. Fully recommend.
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5 days ago
 Verified review
Took much longer to receive our order than they said, no communication unless we initiated it.
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22 Apr 2024
 Verified review
Prompt delivery and easy access to navigate web page. With picture of part to check its right
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MP
Mrs P P.
Cambridge
5 days ago
 Verified review

Great customer service

Had issues with original order but this was eventually sorted. Very good customer service!
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8 days ago
 Verified review
Quick delivery when dispatched but poor communication as to when it would be dispatched.
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3 days ago
 Verified review
A genuine self drive cable ordered, what arrived did not fit, managed to bodge it though
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27 Apr 2024
 Verified review

Purchase of lawnmower

Other than not getting notification of approximate delivery time, everything was great.
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29 Apr 2024
 Verified review
Delivered sooner than expected. Left safely with neighbour. We’ll boxed, good machine.
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