ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
1 Reviews
Community member 
3 Reviews
Community member 
2 Reviews
Goods arrived quickly and well packed
Community member 
2 Reviews

I purchased a cushion mask in the hope of better side sleeping.

I purchased a cushion mask in the hope that it would make my preference for side sleeping more comfortable. However, I’ve now found out that I open my mouth sometimes when asleep! This causes a loud noise from the mask. I’m now back to the full face mask. I would add, the cushion mask is extremely comfortable and I’m disappointed it’s not suitable for me.
Answer by ResMed UK
Thank you for your review, it is much appreciated! We know finding the right mask can be quite difficult. Please do not hesitate to contact us via email at patient-uk@resmed.com for further advice and support. ResMed Team
Community member 
3 Reviews

Resmed are the best supplier for sleep apnoea equipment

You can always rely on this company to supply your sleep apnoea items at reasonable costs.
Community member 
1 Reviews

Prompt delivery of new product

Prompt delivery of new product; excellent customer service…
Community member 
6 Reviews
Community member 
3 Reviews
Everything
Community member 
2 Reviews
genuine filters for my cpap.speedy delivery
Community member 
2 Reviews
Community member 
2 Reviews
I found it difficult to work out if the mask was compatible with my machine. It wasn’t and now I’m stuck with an expensive mistake.
Community member 
1 Reviews
Community member 
1 Reviews
Quick delivery, very happy with them.
Community member 
1 Reviews
Easy to order online and delivered within a few days
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Excellent service
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews

easy to use website, but expensive spare parts

easy to use website, although wasn't easy to pick the right spare parts that I needed. Spare parts are very expensive