ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

ResMed UK- Logo - reviews

ResMed UK 
Reviews:

895 reviews in the last 12 months2,811 total reviews  

Review summary

Reviews for ResMed UK are consistently positive. Customers praise the helpfulness, professionalism, and responsiveness of the customer service staff. Many highlight the fast, prompt, and reliable delivery of orders, often arriving earlier than expected. The quality, reliability, and effectiveness of the products receive high satisfaction, and the returns and exchanges process is generally seen as straightforward and efficient with prompt refunds. Customers also appreciate the ease of ordering, setup, and daily use of both the website and the devices, as well as the broad selection of available products and spares. Some customers note issues with automated or phone support. There are mentions of confusion with specific instructions or features, and a few customers have experienced concerns with product durability or particular features. Pricing is a frequent concern, as many find the products and accessories expensive compared to alternatives or their expectations. Some customers express a desire for more product models, sizes, or international compatibility, and a few wish for more flexibility or information upfront regarding returns and exchanges.

This text was automatically created by an AI system from user reviews.

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Reviews for shop.resmed.com/GB/en/

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Community member 
1 Reviews
Excellent product, easy to use & life changing
Answer by ResMed UK
Thank you for your lovely feedback. We’re really pleased to hear the product has been easy to use and made such a positive difference for you. It means a lot to us. Resmed team
Community member 
1 Reviews
Community member 
3 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
2 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
3 Reviews
Unfortunately I feel like part of a ‘captive audience’ as having to wear a full face mask I need the extra soft touch masks to try and lessen the nose marks. They are more comfortable too but as a pensioner it costs a lot of money to have them!
Answer by ResMed UK
Thank you for sharing this — we really appreciate your honesty. We’re glad the soft-touch masks help with comfort, but we completely understand how the cost can feel heavy. Your feedback truly matters and we'll make sure it’s heard. Resmed team
Community member 
1 Reviews
The new mask is too short in length it hurts my nose tried it for a week I can’t return it so had to go back to the old one in
Answer by ResMed UK
Thank you for your review, it is much appreciated! We know finding the right mask can be quite difficult. If you have any difficulty identifying your device or mask, or locating a sizing template, please contact us at patient-uk@resmed.com or call us on 0800 9177071—so we can assist you more effectively. Resmed Team
Community member 
1 Reviews
Community member 
2 Reviews
Community member 
2 Reviews
Community member 
1 Reviews
All goog
Community member 
1 Reviews
My cpap machine has changed my life and after treating myself to a nasel mask things have got even better.
Answer by ResMed UK
Thank you for your feedback! We’re thrilled to hear your CPAP and new nasal mask have made such a positive difference! Resmed team
Community member 
3 Reviews
Good quality Products and prompt service although very expensive
Community member 
2 Reviews
Got what I needed, in good time. Thank you!