shop.resmed.com/GB/en/Reviews:
365 reviews in the last 12 months993 total reviews
Excellent
TrustmarkValid
Top positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
Read more
Top negative review
22 Jun 2023
Verified review
I tried to start a Return of 1 of the items I ordered.
1) I went on the ResMed website, cannot complete the process due to error message.
2) I called ResMed to Resolve issue. They also say that they cannot start return due to System issue.
3) Audrey from ResMed promised to call me the next day (yesterday) with a Solution. No call or communication whatsoever!!
I think they are playing for time
Read more
Reviews for shop.resmed.com/GB/en/
AA
Anupam A.
Watford
23 Jun 2023
Verified review
True Value for Money…. For Life
My trusted stop for everything related to my sleep apnea. Quick, easy, value for money and super fast shipment.
Report review
22 Jun 2023
Verified review
Jus the concept of Trusted shops who behave fairly and have reachable customers service. No haggle exchanges
Report review
11 Jun 2023
Verified review
easy to order, easy to search website for goods, trusted shop, trusted products (i.e. not cheap immitations)
Report review
23 Nov 2023
Verified review
Chin strap
It was a chin strap. It fits but on some nights it moves forward or back on top of my head and comes loose
Report review
3 Oct 2023
Verified review
Prompt service
Orders are fulfilled in a timely manner and arrive when stated suitability packaged to prevent damage
Report review
3 Aug 2023
Verified review
Excellent site. Every item was described clearly and my order was as described. Thank you very much.
Report review
28 Apr 2023
Verified review
A very satisfied customer
Well packed, great service, 5 Star product F20 Foam mask best seal I ever had thank you very much.
Report review
2 Jun 2023
Verified review
Quick and easy to order and low prices direct from the manufacturer. Speedy low cost delivery too.
Report review
21 Jun 2023
Verified review
Five star service
Very easy to navigate and shop online. Easy transaction, super fast delivery… Highly recommended…
Report review
24 Apr 2023
Verified review
YOU DELIVERED WHAT I WANTED. THANKYOU!!
I FOUND WHAT I WANTED. I ORDERED IT AND IT ARRIVED ON TIME. GREAT! WELL DONE RESMED!!!!!!!!!!!!!
Report review
14 Nov 2023
Verified review
Good company
Easy to reach, good advice, nice people, not looking to gouge you, reliable delivery.
Report review
24 Apr 2023
Verified review
The only thing wish I find you early as I'm DYSLEXIC it's hard to do things on line
Report review
CW
13 Jun 2023
Verified review
I have the reassurance that if something should go wrong, I am covered for a claim.
Report review
KC
Katherine C.
London
13 Nov 2023
Verified review
Their response to the failed delivery of my order was immediate and very helpful.
Report review
3 Nov 2023
Verified review
Expensive. They are the only supplier of equipment I need to maintain good health
Report review
30 Sept 2023
Verified review
Great quality product
Love the fact that there is so much information about products and size charts
Report review
CA
Colin A.
March
14 Jul 2023
Verified review
Excellent Service
Nothing. I ordered and it arrived very quickly, within days. Very good service.
Report review
19 Jul 2023
Verified review
Easy to order mask is a great improvement with regards to my use of the devise
Report review
18 Jun 2023
Verified review
Pillow was sent out quickly. However I didn't find it at all comfortable.
Report review
RS
Ronnie S.
Glasgow
9 May 2023
Verified review
Delivery was slow, however the item was exactly what I was looking for.
Report review