hothair.co.uk
Reviews:

2,336 total reviews   

4.50

Excellent

2,336 reviews since May 31, 2017

5
79 %
4
6 %
3
5 %
2
4 %
1
5 %
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Certified since: Jul 10, 2017
hothair.co.uk fulfils all Trusted Shops quality criteria, including
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Review summary

Customers consistently highlight the fast and prompt delivery, with many also praising the high quality, realistic appearance, and craftsmanship of the wigs and hairpieces. The support staff are generally described as helpful, professional, and responsive. Many appreciate the wide variety of wigs, styles, and price points available, as well as the website's user-friendly navigation. Additionally, efficient and easy returns are frequently mentioned as a positive aspect. However, some customers note occasional delivery delays, especially when items are out of stock. There are also reports of durability concerns with certain products and disappointment when the received colour does not match website images. A few customers have experienced poor communication or difficulties with refunds, and some found the selection lacking in specific colours or brands. Technical issues with online ordering and delays in obtaining refunds have also been mentioned.

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Reviewshothair.co.uk

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(118)
Community member 
2 Reviews
 Verified
I like how I can phone about a query and it gets sorted on the phone it's good to be able to speak to someone I perfur rather then email. Iv used this company for many years .
Community member 
1 Reviews
 Verified
Great hair pieces
Community member 
1 Reviews
 Verified

Great customer service

I have experienced an issue whereby the carrier managed to lose my hot hair parcel and straight away without prompting hot hair have despatched a replacement so excellent customer service
Community member 
1 Reviews
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Community member 
1 Reviews
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Excellent

Community member 
1 Reviews
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1 Reviews
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Your Team are amazing, so helpful
Community member 
6 Reviews
 Verified
Get stock in quicker, I’m still waiting for my order
Community member 
2 Reviews
 Verified
Good service been buying for years never had an issue
Community member 
1 Reviews
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Community member 
1 Reviews
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My wig was really nice but much darker than it looked online and was too far away from my own colour to keep. However return was easy and refund came through in about ten days
Community member 
2 Reviews
 Verified
A very helpful company!Their recent sale was fabulous! Should any returns be made they are efficient in refunding & their communications are good! The range of quality wigs is excellent. Their price points are competitive & their staff are always most helpful.
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified
The wraps are my saviour after menopause and operations causing thinning hair. Don’t go out without it. I always try and have a spare but now need more. They are out of stock which often happens. Waiting now for order. Great product.
Community member 
1 Reviews
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2 Reviews
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2 Reviews
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1 Reviews
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