nuudcare.co.uk- Logo - reviews

nuudcare.co.uk
Reviews:

148 reviews in the last 12 months237 total reviews  

4.61
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 17 Jan 2023
The Trustmark indicates trustworthy online retailers.
nuudcare.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

19 Feb 2024
 Verified review
I discover Nuud about 18 months ago, it was far better than five other natural deodorants I had tried. Lasted for days, no smell, clothes stayed fresh for longer. I thought I had found my forever deodorant. They recently changed the formula, and these things no longer hold true for me. I believe they are still tweaking the formula. I was offered a discount on my next purchase, and they did refund me. So 5/5 for customer service. 6/5 for the old formula. It’s just a shame that the new one doesn’t work for me. I think the company ethos is great, I would recommend trying the product, and if I could buy the old product I instantly would. The post does take a while to arrive so something to consider when ordering.

Top negative review

23 Feb 2024
 Verified review
Orders don't shop from within the UK. So expect long delays and inaccurate or vague tracking updates. You'll have to content customer support multiple time to find out where your deodorant is on it's long journey. The first time they despatched it it took over a month until they agreed it was lost in transit. They then sent a second that took 2 weeks to arrive. With no discount for the trouble. (6 weeks between buying a deodorant and actually getting it) It was a tedious and poor online shopping experience. Especially considering it's a just a deodorant. I was excited to try it. Great product let down by awful shipping, tracking, logistics and customer service. Next time I'll just go to boots and buy an alternative natural deodorant.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for nuudcare.co.uk

Filter
 Sort by  
Relevance
13 days ago
 Verified review
Report review
13 days ago
 Verified review
Report review
13 days ago
 Verified review
Report review
4 May 2024
 Verified review
Report review
4 May 2024
 Verified review
Report review
1 May 2024
 Verified review
Report review
28 Apr 2024
 Verified review
Report review
25 Apr 2024
 Verified review
Report review
23 Apr 2024
 Verified review
Report review
22 Apr 2024
 Verified review
Report review
22 Apr 2024
 Verified review
Report review
22 Apr 2024
 Verified review
Report review
20 Apr 2024
 Verified review
Report review
20 Apr 2024
 Verified review
Report review
19 Apr 2024
 Verified review
Report review
19 Apr 2024
 Verified review
Report review
19 Apr 2024
 Verified review
Report review
19 Apr 2024
 Verified review
Report review
4 May 2024
 Verified review

Great Product/Very Poor Delivery to UK

I have been using this product for a few years now and absolutely love it. I can apply once a week in the winter and about every 3 to 4 days during the summer. I have marked it down to a 2 star rating as since the beginning it takes forever to receive the order and generally have to contact customer service for help. If I could find another product that works as well and sold in the UK I would switch, but sadly I've found nothing that works as well as Nuud. Please figure out a better shipping process in the UK!
Report review
Answer by nuudcare.co.uk
12 days ago
Hi there! For some time we only had the option to post our packages as regular mail. This was done because we work with a distributor that ships packages completely CO2-neutral, which we value a lot. Next to this, we now offer a paid tracked shipping service which you can opt for! You will find this option at the checkout page!
6 days ago
 Verified review
The new stick is not an improvement. It doesn't work as well. I preferred the attachment to the original cream, the original cream is stronger and the attachment that made it a roll on was reusable and washable. Not impressed with the changes.
Report review
Answer by nuudcare.co.uk
5 days ago
In general, cream substances absorb more easily so it follows that the nuud cream is slightly more effective than the stick. But then some people really dislike applying nuud with fingers and that’s where our stick comes in.