Review summary
Many customers are highly satisfied with the device's ability to prevent cats from bringing in prey, noting significant reductions or complete elimination of unwanted animals in the home. The product provides significant peace of mind and relief from the stress and mess of dealing with prey. Installation is generally straightforward, and the app and device features are appreciated for their usefulness and ease of use. However, some customers experience minor challenges with installation, such as fitting issues or unclear instructions. There are also reports of mixed customer service experiences, with some facing slow response times or unresolved refund issues. The AI detection, while mostly effective, can sometimes produce false positives or negatives, particularly with certain cat types or prey situations. Some users also mention issues with app photo quality, language support, or missing data.
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How Trusted Shops prevents fake reviewsReviewsZeroMOUSE UK
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Verified
Great idea that really works! Easy to install and has been worth every penny giving me peace of mind that my adorable cat will not be able to bring in prey to the house. That is priceless 🤩
Verified
I like that it has stop prey, but it confuses my cats markings with prey looking her out!
I like that it has stopped the cats bringing in mice. Its camera isn’t of great clarity as unfortunately it blocks my tortoiseshell cat as her markings it reads as prey. It doesn’t recognise the cats underbelly’s when they exit. I would like a much better camera and one that is colour not black and white.
Verified
A good nights sleep!
Took a few days for our cat to get used to the device and a new cat flap at the same time, but he's using it fine now. So far its stopped him from bringing in multiple mice per week. Saving us a lot of sleep!
Verified
Excellent service
Very quick delivery and great support service thought out.
The only area which could be improved is the port C connection. This could be slightly larger as it is challenging to find a long cable > 4 metres with the current type of connection.
Verified
Works perfectly straight out of the box! Easy to set up, the photos are cute and it’s so nice to not be woken up by mice in the house or worry we’ll have gifts left on the bed when we are out!
Verified
Easy to set up, and does exactly what I hoped for.. stops the cat bringing in prey! Best £££ I’ve spent in a long time . If your doubtful, and I was, just do it you will not regret it🌟🌟🌟🌟🌟
Verified
It needed two people to fit cat flap back into glass door. One to steady it from the inside, the other to screw it back together from the outside. So “fit in 5 mins” not the case. However, the peace of mind was second to none.
Verified
Excellent at keeping prey out!
This has worked on several occasions when our cat has tried to bring ‘presents’ in for us and the picture quality is excellent. We’ve gone from waking up to dead mice and birds in the kitchen to nothing…long may it continue!
Verified
Bought as cat brings in birds/live mice. Only one occasion so far that cat has brought anything - and Zeromouse worked. Lots of false negatives though when she goes out, so that needs looking at. But as of now is doing the job.
Verified
brilliant
Better install instructions, however, once set up great peace of mind. No more mice, bits, dead or alive! Horay! Don’t think the cat thinks much to it but that’s tough!
Verified
easy to install. works like a dream. I have been wanting someone to invent this forever and it is finally here and it works . thank you so much zero mouse
Verified
Photos are often very dark, almost too dark to see.
Stored photos disappear. I was looking for examples of "prey detected" but they were no longer visible on the app
Verified
Zeromouse ist eine sinnige Antwort auf das große Problem mit der Beute meiner Freigänger.
Verified
Fitting and set up very straightforward and both my cats soon adjusted to the delay in opening.
So far has successfully stopped all attempts by my cats to bring in 'presents'.
Verified
Works exactly as described!
It opens when my cat comes alone and stays closed if she’s carrying prey.
Verified
17 mice detected. Slight adaptation needed
17 mice detected. A couple missed as inconclusive because cat kept chin up. I’ve added a block to roof of tunnel to force head down and camera clearer.
Verified
Absolutely brilliant! I am so impressed! Within first week of installing, 3 mice were not let in! I am very happy, alas I don’t think my cat is very happy! 😀
Verified
Hält zu 95 % Mäuse aus dem Haus.
Leider kann man beim Feedback nicht ankreuzen, wenn die Katze das Haus verlässt.
Verified
Easy to order, wasn't the fastest delivery. But, not sure where it comes from.