Paving Stones Direct UK Ltd Reviews:
Review summary
Reviews for Paving Stones Direct UK Ltd are consistently positive. Customers highlight several positive aspects, including fast and punctual delivery, with most orders arriving on time or even early. Many appreciate the quality and variety of products, as well as the competitive pricing offered by the service. Customer service is frequently praised for being helpful, responsive, and able to resolve issues quickly. The friendliness and professionalism of staff and delivery drivers are also commonly mentioned. Clear communication and regular updates contribute to overall customer satisfaction. Some negative aspects noted include occasional delivery delays, damaged or incorrect items, and issues with the clarity of delivery time notifications. A few customers have reported less satisfactory experiences with customer service and communication.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Reviews for pavingstonesdirect.co.uk
Sort by
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Hi Stelian, we are very sorry to receive this review. We have checked our communications and we haven't received any notifications for you. Please get in contact so we can look into any issues for you. Thank you, the Paving Stones Direct team
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
We are very sorry to receive this rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
2 small slabs broken 4 chipped - stack heavy ones to the bottom
Answer by Paving Stones Direct UK Ltd
Hi, We are very sorry to receive this review. All orders are packed to help ensure all orders arrives in the manner they left our distribution center however, as we use 3rd party couriers, we cannot control how they load and stock. We have passed your feedback onto the courier network. Thank you, the Paving Stones Direct team.
Wasn’t happy with service.
Slabs look nothing like pic online. Complete different colour.
Was told to sell them privately
Answer by Paving Stones Direct UK Ltd
We are very sorry to receive this review. Due to the nature of natural stone, there will all ways be natural variation between the slabs and batches. This is why we advise to purchase the full amount needed from a single supplier to ensure that you can complete your project with the desired look.
thank you
Completely unhelpful when we made a mistake on the second order! Advised us to sell the tiles on eBay! Wasted £100’s and would never use or recommend again.
Answer by Paving Stones Direct UK Ltd
We are very sorry to receive this review. As stated when you spoke to us, we are more then happy assist with swapping over the order that was made is error however, the couriers charge us to collect the order from you, which we pass these charges on. if you do get the slabs to us, we will be more than happy to exchange them for what you are looking for.
Thank you
Answer by Paving Stones Direct UK Ltd
We are very sorry to receive this rating. We would love the opportunity to discuss this and see if there is anything we could fix. Thank you, The Paving Stones Direct team
Answer by Paving Stones Direct UK Ltd
Hi Joe, we are very sorry to receive this rating. As we use third party couriers for delivery, there can be delays. We apologies for the delay in your delivery. We have passed your feedback on to the courier, thank you. The Paving Stones Direct team.
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
