Paving Stones Direct UK Ltd- Logo - reviews

Paving Stones Direct UK Ltd 
Reviews:

496 reviews in the last 12 months2,251 total reviews  

Paving Stones Direct UK Ltd- Logo - reviews

Paving Stones Direct UK Ltd 
Reviews:

496 reviews in the last 12 months2,251 total reviews  

Review summary

Reviews for Paving Stones Direct UK Ltd are consistently positive. Customers highlight several positive aspects, including fast and punctual delivery, with most orders arriving on time or even early. Many appreciate the quality and variety of products, as well as the competitive pricing offered by the service. Customer service is frequently praised for being helpful, responsive, and able to resolve issues quickly. The friendliness and professionalism of staff and delivery drivers are also commonly mentioned. Clear communication and regular updates contribute to overall customer satisfaction. Some negative aspects noted include occasional delivery delays, damaged or incorrect items, and issues with the clarity of delivery time notifications. A few customers have reported less satisfactory experiences with customer service and communication.

This text was automatically created by an AI system from user reviews.

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Reviews for pavingstonesdirect.co.uk

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Community member 
1 Reviews
The rompox paving stone edge filler is very effective.
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Community member 
1 Reviews

Helpful and had the best selectiuon

Helpful and had the best selection
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
No fuss and good service. Prompt !
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
Ultra rapid delivery which arrived as notified within the 2 hour time window. Pavers were excellent with no damage. Very highly recomended
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
2 Reviews
Swiftly delivered and a good price
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
Great service, ordered 3 times from them now and always helpful on the telephone.
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
Always good service and products
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. We cant wait to see the finished project. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews

Redelivery charges for £42

The first delivery failed and needed to pay £42 for re delivery. They replied that the driver called but I hadn’t pick up the call, and the road was fully parked so the truck can’t get through. I don’t think it’s a problem in my side. Very disappointing about the redelivery charge.
Answer by Paving Stones Direct UK Ltd
Hi, we are very sorry to receive this review. Unfortunately if the delivery driver is unable to deliver to the property due to obstructions, then there is a cost associated with redelivering. We appreciate the feedback and will pass it on. Thank you, The Paving Stones Direct team.
Community member 
1 Reviews

Great item

Item as described
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Community member 
1 Reviews
Always great to deal with and the products are second to none. Never had a bad experience when ordering
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Community member 
1 Reviews
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Community member 
1 Reviews
Not the first time we’ve used you and have been more than happy. Sadly this time we had two crates that shouldn’t have been allowed to leave your yard . It was very visible that they had heavy staining from the wood and broken slabs
Answer by Paving Stones Direct UK Ltd
Hi, we are very sorry to receive this review. Due to how the couriers stack and load crates, there are times when the structure of the crate becomes warped. Due to this we did send out a replacement for you. Unfortunately, due to the substance that is used to protect the wood on the crates, there are instances where this will leach onto the paving. This can typically be cleaned off with water however, for the stronger cases, we are more than happy to provide a cleaner free of charge. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
Answer by Paving Stones Direct UK Ltd
Thank you for the rating. Feedback is very important to us so we really appreciate this. Kind Regards, The Paving Stones Direct team.
Community member 
1 Reviews
Very prompt delivery sales team Very helpful no issues definitely recommend and use again 👍
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
Great communication on day of delivery. Very pleased with our product. Would use again .
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews

Top marks!

Excellent! Delivered on time by a delightful young man, very efficient, friendly and helpful. What more can anyone ask! Thank you for your excellent service.
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.
Community member 
1 Reviews
I’ve had loads of sqm of paving stones direct and would highly recommend everything from this company
Answer by Paving Stones Direct UK Ltd
Thank you for this review. Feedback is very important to us so we really appreciate it. Thank you, the Paving Stones Direct team.