kjus.com/gb/en
Reviews:

63 reviews in the last 12 months1,395 total reviews  

4.51
Excellent

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Top positive review

26 Oct 2023
 Verified review
The ordering and products are very good. The shipping (using UPS) and tracking information has a large room for improvement. I find Kjus/UPS, communication is poor compared to other couriers, especially as Kjus market their selves as a high end/value product. Aligned with other couriers, why are: - Updates not sent, advising day of delivery. - An estimate (1-hour slot) not provided on the day of delivery. - An ability to reschedule delivery, rather than leaving at a drop shop. Come on Kjus, step-up.
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Top negative review

9 Apr 2024
 Verified review
The customer experience of Kjus online is just really awful. Slow, laborious and not customer friendly. Needs some serious work. Sizes all over the place. Contact emails wrong Ability to return goods not easy at all Expensive postage to the UK A real shame as the products are fantastic and if the experience was easier I would use it / spend more.
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Reviews for kjus.com/gb/en

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17 Dec 2023
 Verified review

Fantastic Quality proand fast service

Fantastic Quality products and fast service
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Answer by kjus.com/gb/en
22 Dec 2023
Thank you for the positive review. We appreciate you choosing the KJUS brand.
12 Dec 2023
 Verified review

Excellent Brand

Excellent brand. Great quality and service.
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Answer by kjus.com/gb/en
22 Dec 2023
Thank you for the positive review and have fun with the KJUS products.
15 Aug 2023
 Verified review

Excellent Quality & Speed of Delevery

Excellent Quality & Speed of Delivery
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Answer by kjus.com/gb/en
18 Aug 2023
Thank you for the positive review and choosing KJUS.
14 Jul 2023
 Verified review
Quicker refunds on returned goods
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1 Dec 2023
 Verified review
systems worked well and clearly
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Answer by kjus.com/gb/en
1 Dec 2023
Thank you for the positive review and have fun with the KJUS products.
3 Aug 2023
 Verified review
Easy to order. Quick delivery
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Answer by kjus.com/gb/en
11 Aug 2023
Thank you, for your positive feedback.
11 Jul 2023
 Verified review
Great products - love them !
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25 Jul 2023
 Verified review
Excellent service
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15 Dec 2023
 Verified review
All good
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Answer by kjus.com/gb/en
22 Dec 2023
Thank you for the positive review and have fun with the KJUS products.
30 Mar 2024
 Verified review
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7 Dec 2023
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6 Dec 2023
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28 Oct 2023
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Answer by kjus.com/gb/en
2 Nov 2023
Thank you for the positive review and have fun with the KJUS products.
1 Sept 2023
 Verified review
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Answer by kjus.com/gb/en
1 Sept 2023
Thank you for taking the time to review our service. Enjoy the KJUS products.
30 Aug 2023
 Verified review
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Answer by kjus.com/gb/en
1 Sept 2023
Thank you for taking the time to review our service. Enjoy the KJUS products.
14 Aug 2023
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RM
Robert M.
Glasgow
8 Aug 2023
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5 Aug 2023
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22 Jul 2023
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20 Dec 2023
 Verified review
Order placed on the 8th December with intention to be delivered by 15th December. The express delivery was scheduled and the package came on the 18th. The items/ skiing gloves now are not needed as I left without them. Slow and poor service.
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Answer by kjus.com/gb/en
22 Dec 2023
We are sorry, that the delivery was not as hoped. We always try our best to find a solution as fast as possible, but as soon as the parcel leaves our warehouse, we can only contact UPS and hope on a quick replay and delivery form there on. Thanks for your understanding.