Review summary
Customers consistently praise the premium quality, fabric, and construction of the products, as well as the excellent, knowledgeable, and responsive customer service. Many also appreciate the straightforward returns process when it works well, and several note prompt and efficient delivery. However, frequent issues are reported with sizing and fit, with customers calling for more size and length options. Concerns are also raised about limited size and stock availability, making it difficult to find desired items. While some find delivery prompt, others report slow or delayed shipping. Additionally, some customers experience delays or technical problems with the returns process.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsKJUS Großbritannien
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Verified
Such great quality, you can tell by the touch. The fit is spot on
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Really helpful and informative staff.
Really helpful and informative staff on the customer service team. I’m not sure if it’s appropriate to name an individual but if I may then Jennifer McIlhone is a great credit to KJUS.
Not really sure what KJUS could do better. Just keep doing what you’re doing.
Verified
The feel of the material is great , the cut is great & the colour is great , great trousers !
Reply from KJUS Großbritannien
Thank you very much for the great review. We appreciate you choosing the KJUS brand and hope you have fun with our products!
Verified
fantastic quality, love the colors, absolut perfect
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Absolutely love the Golf clothing however…
Absolutely love the Golf clothing, however, some of it isn’t particularly hardy. As elastic has broken on my waterproof. I’ve had phrase and bubbles on jumpers. And pools on trousers. And you sell out of sizes very very quickly. And restocking appears to be very slow.
Reply from KJUS Großbritannien
Thank you for your feedback. We are sorry to hear that there were any defects. Regarding reorders, we only ever have one winter and one summer collection. Once the goods are sold out, they are not reproduced. We hope that you will find something suitable when we launch the new golf collection in March.
Verified
Great quality and service
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Excellent service
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Too long for delivery
Reply from KJUS Großbritannien
Thank you for taking the time to review us. We apologize if things did not go quite as planned as it seems there was an issue with the address but we’re glad to see that, according to our tracking information, your order has since been successfully delivered. Please don’t hesitate to contact us at onlineshop@kjus.com if there’s anything we can do for you.
Verified
quality of clothing
Verified
Kjus Men’s Pro 3L 2.0 Jacket
Received the golf waterproof jacket according to the delivery schedule given at the time of ordering. The jacket looks good, appears to be well made and looking forward to testing it out on the course on a rainy day.
Reply from KJUS Großbritannien
Thank you for the positive review and have fun with the KJUS products.
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Great outfit!
Looking for a purple ski jacket (similar to the ladies golf one) so will be good if Kjus makes that colour ski jacket.
Reply from KJUS Großbritannien
Thank you for taking the time to review our service. The new collection will be released later this year and we hope you will be able to find something you like. We appreciate you choosing the KJUS brand, enjoy!
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Verified
The items are of good quality but wrong size so are to be returned. Due to the value I need to await a refund before I can re purchase as there doesnt appear to be an exchange option. If the correct size is not available when the refund happens I'll have to look at an alternative brand.
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Very pleased
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Unfortunately the ski pants I ordered are to
Big for me! But now I have worn them so don’t know if there is a resale price!