artforma-mirrors.co.uk

Reviews:

Tried to return mirror, as the quality is poor and not as represented on the website. Stonewalled by Artforma "customer services... judge for yourself. BE warned when you receive the mirror you cant return it. ... Good day, Thank you for your message, I am very sorry, but as previously mentioned, in this case the return cannot be accepted due to the exception to the right of withdrawal for personalized products. Therefore, the return will not be processed. Kind regards and wishing you a pleasant day, Martyna Ruta – ARTFORMA ……………………………………………………………………………………………….. Mirror is returned to you. Quality of materials and make was not as understood from description hence returning Ian …………………………………………………………………………………………………………. Could you please send us photos that show these differences? Artform a- Customer service specialist. ……………………………………………………………………………………….. Quality is not as expected, photos and description are not representative Thanks Ian …………………………………………………………………………………………………………………. Good morning, Thank you for your message, Could you please specify exactly what is wrong with the mirror? A return is not possible, but if there is any issue, we can check whether it qualifies as a warranty claim. Kind regards and have a nice day,ARTFORMA ………………………………………………………………………………………………………….. Please be informed we are returning the item due to the quality of the product received. Regards, Ian ………………………………………………………………………………………………… Hi Artforma. , Please see attached policy from your website. The product is not fully personalised. Mirror has been returned, you can process a full refund. This is also in line with my rights under the Consumer rights Act 2015 and the additional provisions under the digital markets, competition, and consumer act 2024. Regards, Ian ………………………………………………………………………….. Dear Ian, Thank you for your message. Please be informed that, according to our terms and return policy, once an order has been placed and paid for (or payment on delivery has been selected), it is no longer possible to make any changes, cancel the order, or return the product. Our products are fully personalized and made to order. Our production system is fully automated, and once an order is placed, it is immediately processed and all components are ordered, so later changes are not possible. We hope you understand the principles of our company's operations. Should you have any further questions, please do not hesitate to contact us. Kind regards and wishing you a pleasant day, ARTFORMA

fast service and good price. Longer mains wire on back of LED bathroom mirror which would make it easier to fit. Easier to fit hooking mechanism for mirror as very difficult to line up wwhen fitting

Purchased model J221 with Bluetooth speakers, warm and cool backlit leds and Demister It’s a beautiful looking mirror, the irregular shape adds character to a bathroom and it’s a very good build quality. Ordering was easy, delivery was with in the stated 8 days, extremely well package, so no worries with damage in transit. The mirror was exactly what we order but unfortunately it looks a bit small in our newly made over bathroom. On the website you choose what options you want your mirror to have. You are creating a bespoke personalise mirror so understandably artforma-mirrors does not take back returns. This is stated on their website and reiterated at checkout, so just something to bear in mind. Having seen the quality of the mirror, and wanting the same features we ordered another mirror from artforma-mirrors and this time we mocked up a cardboard cutout to estimate the size before placing the order. The new mirror is a perfect size

Fabulous mirror, solid and looks wonderful above our MCM dressers. Being able to order a custom size was perfect. Excellent value. Highly recommend 👌

i would like to give more stars as the mirror is really nice but it arrived damaged and i have contacted them on wattapp and email and iv had no response back

E175 Wood is there a

Hi, after placing my order I had a few questions. The WhatsApp chat worked well and the staff were very helpful

Doesn't appear to be great value for money to be honest. Also, having to take the mirror off the wall to replace the batteries is very difficult and scratches the wall in the process. Sorry, but I wouldn't buy this again

Perfect sizing and the ability to choose what’s required to suit each individual situation

Ahkooo8

Great looking mirror made to specific size required. Music system could sound better and Bluetooth connection is not secure (no passcode required - so open to abuse if bad neighbours!)

The mirror is aesthetically stunning, but it's very overpriced- the built in speaker is quite literally worse than my old Samsung phone speaker. I have a wonderboom speaker from 5 years ago that performs better than this speaker. That being said, I paid about £1000 for this mirror, but I feel it is worth no more than half that price. With a good speaker, however, I would give it 5 stars.

Arrive fully protected, looks great

Exactly what I was looking for. Looks great lit up. Delivery was quicker than I expected. The only negative I have about the mirror is, it doesn’t sit flush against the wall

Great service and delivery. Customer care great as I had a query which was quickly answered and resolved my issue. Thanks