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Farrar & Tanner
Reviews:

92 reviews in the last 12 months92 total reviews  

4.64
Excellent

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Most relevant positive review

19 Dec 2023
 Verified review
Excellent service. Bought product as gift so can not review it fairly. F&T made the purchase easy and I paid for express delivery and received it very quickly.

Most relevant negative review

28 Dec 2023
 Verified review
The quality of the product is very poor compared to what I was expecting. I would not recommend the chess board to someone else. The pictures on the website are nice but the products do not meet my expectations for a product of that price
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Reviews for Farrar & Tanner

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13 May 2024
 Verified review

Great delivery times

Excellent turnaround on engraving and reliable delivery times
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13 May 2024
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Excellent service & prompt delivery.
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11 May 2024
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10 May 2024
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5 May 2024
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3 May 2024
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1 May 2024
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30 Apr 2024
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17 Apr 2024
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14 May 2024
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Item was tarnished on arrival. It was polished with a silver cloth, but 6 links on each side are still not as clean the rest.
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Answer by Farrar & Tanner
4 Jun 2024
Hi Oliver, Thank you for taking the time to leave a review. I'm very sorry to hear about the tarnish to the silver. Thanks to your feedback, we are now aware of the issue and have created a way to prevent this from happening in future. A full refund was provided on the 23rd of May. Kind Regards, Jamie Farrar and Tanner
20 Mar 2024
 Verified review
The quality of their products are excellent, love them. I bought a few of their pewter wine bottle coasters. They acome in a lovely black velvet pouch and gift box. Sent one as a small wedding gift and it was very much appreciated. Also the customer service is good, very helpful. Thank you!
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7 Apr 2024
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Very efficient especially when I requested to change engraving after I had placed my order ..
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20 Mar 2024
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Incredible quality and lovely inscription. Couldn't be happier.
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18 Mar 2024
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I like the design and quality!very pleased with my purchase.
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9 Apr 2024
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Very fast shipping, effective communication with the seller
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8 Apr 2024
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Great quality product range. Speedy delivery.
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AB
Anne B.
Brugge
10 Apr 2024
 Verified review
Good service!
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29 Mar 2024
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2 Apr 2024
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I would never buy anything from Farrar & Tanner again.The globe is just cheap,nasty rubbish overpriced by about ten times.It is nothing like the description in the ad and the picture made it look much better quality than it is.
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Answer by Farrar & Tanner
3 May 2024
Hi Tim, Thank you for your review, I'm very sorry to see that you are unhappy with the globe. I can see that you haven't contacted us regarding this, but you are able to return it to us for a full refund. Please email us at customer.service@outdoor365.co.uk and we'd be happy to provide our returns information. Kind Regards, Jamie Farrar and Tanner
19 Dec 2023
 Verified review
Excellent service. Bought product as gift so can not review it fairly. F&T made the purchase easy and I paid for express delivery and received it very quickly.
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