Certificate for myrobotcenter.co.uk

No. X6899035A28931C2D44D8CB3A85F2FF0E
 

Approved on
24/08/2015
Valid until
22/08/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for myrobotcenter.co.uk



Excellent

4.57/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 319 Trusted Shops reviews collected in the last 12 months.
In total, myrobotcenter.co.uk has already collected 591 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
15/09/2018
Date of order
08/09/2018
15/09/2018
Delivery a little slow but well worth the wait
4.33
Good

Date of publication
09/09/2018
Date of order
02/09/2018
09/09/2018
Awesome service and awesome product
5.00
Excellent

Date of publication
07/09/2018
Date of order
22/08/2018
07/09/2018
Great Service
5.00
Excellent

Date of publication
06/09/2018
Date of order
30/08/2018
06/09/2018
Good service and only one issue is that the tracking is is German and a bit difficult to understand
Overall a good shop
5.00
Excellent

Date of publication
05/09/2018
Date of order
13/08/2018
05/09/2018
A satisfied customer
5.00
Excellent

Date of publication
05/09/2018
Date of order
28/08/2018
05/09/2018
From start to finish it was a delight to have done bussines with you, will definitely recommend you, absolutely loving my iRobot mop just one thing I would change if possible is to be notified by text or phone with in the hour of the delivery as the last time I looked at the tracking it wasn’t in the uk , but we had the delivery thankfully we were in
5.00
Excellent

Date of publication
02/09/2018
Date of order
26/08/2018
02/09/2018
Very quick and efficient service. Secure by PayPal. Very reasonable price compared to market. Must recommended.
5.00
Excellent

Date of publication
01/09/2018
Date of order
25/08/2018
01/09/2018
Fast service and hoover doesn’t do a bad job for a fairly cheap robot
5.00
Excellent

Date of publication
31/08/2018
Date of order
16/08/2018
31/08/2018
everything is taken care of quickly and without any problems
5.00
Excellent

Date of publication
27/08/2018
Date of order
19/08/2018
27/08/2018
Great fast service
5.00
Excellent

Date of publication
27/08/2018
Date of order
19/08/2018
27/08/2018
El envío fue muy rápido. Se pidio un Lunes y llego un Viernes a Inglaterra.

La caja externa venia un poco dañada, pero el interior de la caja sin ningún daño.

En el pedido aparte que de que era obligatorio usar un número en la dirección por lo demás no tuve ningún problema y me atendieron en seguida cuando les comente que mi dirección no contenía número.
4.33
Good

Date of publication
25/08/2018
Date of order
10/08/2018
25/08/2018
Delay due to house having no street number.
4.00
Good

Date of publication
25/08/2018
Date of order
15/08/2018
25/08/2018
Good communication. Swift service. Excellent product
5.00
Excellent

Date of publication
24/08/2018
Date of order
17/08/2018
24/08/2018
Delivery on time. Goods as expected. Good price.
So did not need to use customer services.
5.00
Excellent

Date of publication
21/08/2018
Date of order
14/08/2018
21/08/2018
Great
5.00
Excellent

Date of publication
21/08/2018
Date of order
14/08/2018
21/08/2018
Excellent service, speedy delivery (from Germany), very well packaged, quality product (Roomba). Perfect
5.00
Excellent

Date of publication
20/08/2018
Date of order
13/08/2018
20/08/2018
Good email communication, clear status updates of my order, and they were the cheapest shop around for the robo vacuum... nearly £150 cheaper than Amazon. With the additional filter pack, it was a no-brainer.
Would definitely buy from them again
5.00
Excellent

Date of publication
19/08/2018
Date of order
12/08/2018
19/08/2018
Excellent service and delivery
5.00
Excellent

Date of publication
17/08/2018
Date of order
30/07/2018
17/08/2018
Great product when it arrived. Delivery was slow and driver left it a post office instead of at the house despite detailed instructions.
3.67
Good

Date of publication
15/08/2018
Date of order
14/07/2018
15/08/2018
Excellent
5.00
Excellent

Date of publication
13/08/2018
Date of order
06/08/2018
13/08/2018
Goods arrived surprisingly quickly as coming form Europe. Items were well packaged. I was very pleased with the item I purchased (iRobot Braava jet 240). I have marked it down one star as the charging station for the battery is white with an EU plug. The company provided an adaptor which works fine but its black so spoils the look of what overall is a very good quality product.
4.67
Excellent

Date of publication
10/08/2018
Date of order
03/08/2018
10/08/2018
Easy to order, delivery excellent. Overall highly recommend.
5.00
Excellent

Date of publication
05/08/2018
Date of order
29/07/2018
05/08/2018
Nothing more to say everything was perfect
5.00
Excellent

Date of publication
05/08/2018
Date of order
29/07/2018
05/08/2018
Very happy with my order. Cheapest available price with free spare parts.
5.00
Excellent

Date of publication
03/08/2018
Date of order
27/07/2018
03/08/2018
Extremely pleased with my experience of robot shop and hoover
5.00
Excellent

Date of publication
01/08/2018
Date of order
25/07/2018
01/08/2018
Great service and product
5.00
Excellent

Date of publication
31/07/2018
Date of order
23/07/2018
31/07/2018
All good
5.00
Excellent

Date of publication
29/07/2018
Date of order
21/07/2018
29/07/2018
Excellent all round service
5.00
Excellent

Date of publication
25/07/2018
Date of order
18/07/2018
25/07/2018
No problems at all, goods well packaged, communication good, delivery prompt.
5.00
Excellent

Date of publication
25/07/2018
Date of order
18/07/2018
25/07/2018
Bought a iLife V7S Pro. Great support and even faster delivery.
5.00
Excellent

Date of publication
23/07/2018
Date of order
16/07/2018
23/07/2018
It does not go up the walls
4.00
Good

Date of publication
22/07/2018
Date of order
17/06/2018
22/07/2018
Unusually hot summer here in the UK, couldn’t peg out the cable as the ground is so hard. After a brief rainfall everything is installed and working. Just need more rain for the grass to grow.
Disappointed that the unit is supplied with a two pin plug, plus a converter to UK plug, trouble is, these don’t fit the external UK sockets with weather proof covers.
4.67
Excellent

Date of publication
21/07/2018
Date of order
14/07/2018
21/07/2018
Easy to place order, excellent communications snd frequent updates, item arrived in perfect condition -not installed yet so cannot report on after sales service but expect it to be any diffetent than already experienced. Thank You
5.00
Excellent

Date of publication
18/07/2018
Date of order
11/07/2018
18/07/2018
quick delivery and as described
5.00
Excellent

Date of publication
16/07/2018
Date of order
08/07/2018
16/07/2018
Quick delivery , brilliant product cleans the house perfect.
5.00
Excellent

Date of publication
13/07/2018
Date of order
06/07/2018
13/07/2018
Great
5.00
Excellent

Date of publication
13/07/2018
Date of order
06/07/2018
13/07/2018
excellent robo love it , saves me lots of time and water as don't have to vac to waste
5.00
Excellent

Date of publication
11/07/2018
Date of order
04/07/2018
11/07/2018
Great communications, vacuum cleaner arrived quickly, well packed, and works very well. I would happily recommend my robot centre to anyone.
5.00
Excellent

Date of publication
11/07/2018
Date of order
04/07/2018
11/07/2018
Good customer service.

I would certainly use again.
5.00
Excellent

Date of publication
11/07/2018
Date of order
04/07/2018
11/07/2018
Delivery took too long , received email I couldn’t track when item was arriving so spent days waiting in.Goods arrived charged battery and set it up. Didn’t clean floor that well jet spray stopped working enough water in tank left streaks where it had been. I don’t feel it’s value for money I’ve got a steam cleaner that cost £40 and it does a much better job. Disappointed as love robotic vacuum.
2.67
Fair

myrobotcenter.co.uk replies: 12/07/2018
Dear customer, we are really sorry that you are not satisfied with the robot. Please feel free to contact us if you have any questions or if we can help you operating the product (office@myRobotcenter.co.uk). Kind regards, your myRobotcenter Team

myrobotcenter.co.uk

myrobotcenter.co.uk was certified by Trusted Shops on 24/08/2015.

Contact
Hauptstrasse 25
6840 Götzis
Austria
Tel: +43552355655
Fax: +43552355655515
office@myrobotcenter.com
myrobotcenter.co.uk
Owner
myRobotcenter GmbH
Hauptstrasse 25
6840 Götzis
Austria
Trade register
Landesgericht Feldkirch FN 292455 g
Authorized representative
Christian Sommer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with myrobotcenter.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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