Certificate for myrobotcenter.co.uk

No. X6899035A28931C2D44D8CB3A85F2FF0E
 

Approved on
24/08/2015
Valid until
22/08/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for myrobotcenter.co.uk



Excellent

4.58/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 266 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 460 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
21/04/2018
Date of order
14/04/2018
21/04/2018
excellent
5.00
Excellent

Date of publication
21/04/2018
Date of order
14/04/2018
21/04/2018
The vacuum cleaner arrived in 3 days after my order. Package OK, no issues whatsoever. Highly recommended-
5.00
Excellent

Date of publication
19/04/2018
Date of order
05/04/2018
19/04/2018
Great product, only had it a week but so far I'm very pleased with it
5.00
Excellent

Date of publication
18/04/2018
Date of order
10/04/2018
18/04/2018
Item arrived in good time although the promised email re tracking details never arrived
4.67
Excellent

Date of publication
18/04/2018
Date of order
11/04/2018
18/04/2018
Competitive prices and prompt delivery
5.00
Excellent

Date of publication
18/04/2018
Date of order
03/04/2018
18/04/2018
Great service and great product
5.00
Excellent

Date of publication
18/04/2018
Date of order
10/04/2018
18/04/2018
Great company to deal with and very peased with my purchase.
5.00
Excellent

Date of publication
17/04/2018
Date of order
09/04/2018
17/04/2018
Speedy delivery and well packed goods.
5.00
Excellent

Date of publication
16/04/2018
Date of order
08/04/2018
16/04/2018
My order was well packaged and delivered within expected e.t.a. Only thing I could improve, the instructions/operating manual accompanying the item was in french, german etc but not english and the document for quick start I downloaded was not as comprehensive in the english version. I appreciate that I am, like many english people, a numpty when it comes to foreign languages
5.00
Excellent

Date of publication
16/04/2018
Date of order
09/04/2018
16/04/2018
I didn't receive a tracking e mail as expected but the item arrived quickly.It is to click the side brushes on which aren't attached. It has much stronger suction than a previous robotic cleaner and does a very good job cleaning low pile carpet.
5.00
Excellent

Date of publication
15/04/2018
Date of order
01/04/2018
15/04/2018
Excellent
5.00
Excellent

Date of publication
14/04/2018
Date of order
07/04/2018
14/04/2018
Product as advertised. No problems.
5.00
Excellent

Date of publication
14/04/2018
Date of order
30/03/2018
14/04/2018
Delivery very slow..... Poor packing... Supplier not really to blame for either.
3.67
Good

Date of publication
12/04/2018
Date of order
04/04/2018
12/04/2018
The item was a YardForce SA500Eco, purchased through the UK website at myRobotCenter. Item arrived and some communications. On opening found that the product was fitted with a European plug and a cheap plastic adaptor was provided. Since this is an outdoor product asked for a UK version, not able to supply and did not care about regulation. Use a UK company or take the electical risk, your safety.
2.67
Fair

Date of publication
10/04/2018
Date of order
31/03/2018
10/04/2018
Not had to use customer service so cannot rate
5.00
Excellent

Date of publication
09/04/2018
Date of order
28/03/2018
09/04/2018
Pretty quick delivery, well packaged product. Very happy with the service.
5.00
Excellent

Date of publication
06/04/2018
Date of order
23/03/2018
06/04/2018
Was quite surprised with length of time it took to arrive once ordered on 23rd March - delivered 4 April - apart from that all good
4.33
Good

Date of publication
06/04/2018
Date of order
23/03/2018
06/04/2018
Contact superb, product wonderful
5.00
Excellent

Date of publication
05/04/2018
Date of order
26/02/2018
05/04/2018
Delivery: I ordered from them twice and both times didn't received email with tracking number, despite the fact that they had said I would get one. Therefore I didn't know when to expect the item to arrive. Although, delivery was OK.
Goods: I had returned first item (robot vacuum) because the random pattern of cleaning.
Service: prompt replies to the emails; 30-day return policy is great
4.33
Good

Date of publication
05/04/2018
Date of order
22/03/2018
05/04/2018
Excellent service completely as described
5.00
Excellent

Date of publication
03/04/2018
Date of order
26/03/2018
03/04/2018
Even better than expected delivery very prompt as promised
5.00
Excellent

Date of publication
26/03/2018
Date of order
19/03/2018
26/03/2018
Great product. Totally obsessed with it
5.00
Excellent

Date of publication
26/03/2018
Date of order
19/03/2018
26/03/2018
great
5.00
Excellent

Date of publication
26/03/2018
Date of order
19/03/2018
26/03/2018
Very pleased with our robot
5.00
Excellent

Date of publication
25/03/2018
Date of order
18/03/2018
25/03/2018
Fantastic price, service and delivery
5.00
Excellent

Date of publication
25/03/2018
Date of order
14/03/2018
25/03/2018
All good apart from a lack of communication from the carrier - no expected delivery date.
4.00
Good

Date of publication
25/03/2018
Date of order
18/03/2018
25/03/2018
Can't even use it yet did not include uk plug , really annoyed
3.00
Fair

Date of publication
25/03/2018
Date of order
18/03/2018
25/03/2018
perfect ok
5.00
Excellent

Date of publication
23/03/2018
Date of order
16/03/2018
23/03/2018
Only 8 of the 10 items were satisfactory, complete and usable. Packing/quality needs improvement. (2 items were missing the 'blue' part which was not in the packing, loose etc.). Rather poor.
3.00
Fair

Date of publication
23/03/2018
Date of order
15/03/2018
23/03/2018
A perfect e-commerce.
5.00
Excellent

Date of publication
22/03/2018
Date of order
13/03/2018
22/03/2018
Great service although parcel tracking wasn’t working.
4.33
Good

Date of publication
22/03/2018
Date of order
14/03/2018
22/03/2018
Had the item in stock 15 days earlier than Amazon, delivered with no fuss with free accessories for the same price.

Only mark down is that My Robot Center say there will be an email confirming delivery with tracking which never arrives. A broken integration point with Parcel Force perhaps but something that's causes more worry than it should - would have been fine without the promise of trackin
4.67
Excellent

Date of publication
21/03/2018
Date of order
14/03/2018
21/03/2018
Did what it said on the tin at a great price
5.00
Excellent

Date of publication
19/03/2018
Date of order
02/03/2018
19/03/2018
Very good
5.00
Excellent

Date of publication
19/03/2018
Date of order
16/02/2018
19/03/2018
Love my eufy, does a great job. Have recommended it my friends who have been impressed by its performance
5.00
Excellent

Date of publication
18/03/2018
Date of order
11/03/2018
18/03/2018
Easy to order and super speedy delivery
5.00
Excellent

Date of publication
17/03/2018
Date of order
02/03/2018
17/03/2018
Easy to order and pay, really quick response to my email when I had a question.
My botvac arrived on time and perfect condition, would order from Myrobotcenter again.
5.00
Excellent

Date of publication
15/03/2018
Date of order
07/03/2018
15/03/2018
I am very pleased with my 605 iRobot .very surprised how good it is. I love it.
5.00
Excellent

Date of publication
15/03/2018
Date of order
08/03/2018
15/03/2018
This irobot 680 is a replacement for my 615 model both units are fantastic.
And doing business with
The irobot center was a pleasure and i would 100 deal with this company again,
Thank you
5.00
Excellent

Date of publication
14/03/2018
Date of order
07/03/2018
14/03/2018
Great price , had to ask when i was getting delivery , no e,mail updates ?
Apart from that all good
4.33
Good

myrobotcenter.co.uk

myrobotcenter.co.uk was certified by Trusted Shops on 24/08/2015.

Contact
Hauptstrasse 25
6840 Götzis
Austria
Tel: +43552355655
Fax: +43552355655515
office@myrobotcenter.com
myrobotcenter.co.uk
Owner
myRobotcenter GmbH
Hauptstrasse 25
6840 Götzis
Austria
Trade register
Landesgericht Feldkirch FN 292455 g
Authorized representative
Christian Sommer
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with myrobotcenter.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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