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lafuma-furniture.co.uk
Reviews:

321 reviews in the last 12 months1,030 total reviews  

4.71
Excellent

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Top positive review

10 Sept 2023
 Verified review
We have had Lafuma reclining chairs for many years but at our great age they have become too heavy for us to carry round the garden so we have passed them on to younger family members. To replace them we have obtained the AluCham folding chairs, being Aluminium very light, and with sturdy arms to push down on when getting up. When reclined, the back is high enough to support the head. The Lafuma shades fit. For a foot rest, we thought the Lafuma foot stool might be too low, so have ordered the camping stool instead - not yet arrived. A higher footstool might be a good idea.

Top negative review

12 Jun 2023
 Verified review
Delivery takes almost 2 weeks, customer service don't come back to you, any faulty items they don't rely back to and despite trying to cancel an order I just made they said they couldn't as it was put on the carrier but it was dispatched almost a week later. Surely they could have cancelled but I imagine as I was ordering from the UK they know its would be awkward to return and costly to do so so they ensured the items were dispatched regardless. Also on a previous order the chair wasn't even and one leg shorter than the other so it kept on tilting back and forth. This is the standard and quality workmanship you get from Lafuma! What a joke
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Reviews for lafuma-furniture.co.uk

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29 Sept 2023
 Verified review
Excellent product but twice arrived very badly packaged, just loose in cardboard box. One box was damaged and product was exposed and scratched. Had to be sent back but Lafuma very quickly gave a full refund.
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7 Jul 2023
 Verified review

Helpful advice and pleased with purchase.

Speedy, helpful advice with links to item. Have ordered and received replacement canvas for my old recliner. So pleased to keep it going as it’s an essential. Intend to buy a cover for winter storage. Thanks.
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14 Sept 2023
 Verified review
Great customer service. I required a spare part for a recliner chair. I submitted a request and photograph of the item. By return a link to the website was received and order placed with delivery in 5 days!
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29 Jun 2023
 Verified review

Good that there are spares…

I am really pleased that (some) spares are available to replace worn fabrics. I was disappointed by the narrow range of colours/designs available and by the high price. Delivery was very quick and efficient.
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15 Jul 2023
 Verified review

Excellent product - delighted!

Bought 2 of the zero gravity recliner chairs, 4 years ago, for the patio. One of the best purchases that we've made - just love them. Excellent quality product - they're still as new - thankyou Lafuma!!
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2 Sept 2023
 Verified review

QUALITY STANDS OUT FROM THE REST

FROM START TO FINISH LAFUMA ARE FIRST CLASS. DELIVERY IS AS WITHIN STATED TIME, WRAPPED WELL. LAFUMA MAYBE MORE EXPENSIVE THAN THE REST BUT THE QUALITY STANDS OUT. I ALWAYS BUY WHEN A DISCOUNT IS ON.
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9 Jul 2023
 Verified review
Sent inquiry about a broken part . Swift reply . Told me it was available and which part I needed to order . Up to 10 day’s delivery. It arrived in about 5 days . Do very pleased with service
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17 Jul 2023
 Verified review
We have had Lafuma furniture for many years and are now on our second recliners. The quality is excellent and they last for years even if left outside thanks to the replaceable canvases.
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7 Jun 2023
 Verified review

Now purchased six chairs!

Following our purchase we have now bought the same chairs for our son and daughter for their gardens as they liked ours so much. Would not change anything as they are so comfortable.
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7 May 2023
 Verified review
Fantastic company to deal with. It is hard to find a business that will stand by its customers nowadays. A pleasure from start to finish, first class service. Could not be better !
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28 Aug 2023
 Verified review
The Cham Elips chairs are wonderful but expensive, but the plastic frame brackets break quite often. I have had to replace them several times. Postage for parts is expensive.
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4 Jul 2023
 Verified review

Lightweight and robust

Your products are light enough for me to carry around and I’m in my ninetees! I enjoy the lively colours and leave the chairs outside for many months without any ill effects.
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29 Jun 2023
 Verified review

Always happy with Lafuma.

Had to mail customer service, just about a delivery date and they responded very quickly. Items arrived well packaged. As always very happy with the quality of Lafuma products.
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10 Aug 2023
 Verified review
Able to buy a replacement fabric and cords for my old recliner without having to purchase a new chair. Not only a great cost saving, it makes the brand more sustainable
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25 Jun 2023
 Verified review
Great easy to use website Understandably slow delivery (thanks Brexit) but well packaged. Nice new elastic in our chairs now! Overall I would recommend
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27 Jun 2023
 Verified review
We bought the Lafuma sun-lounger which on the whole is very good, we were just a little disappointed it cannot fold out to an absolutely flat position.
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27 Aug 2023
 Verified review

Nice Company to deal with

Quick and accurate reply to initial query. Easy ordering process. Good delivery with accurate eta. Nice company to deal with offering quality products
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13 Jun 2023
 Verified review

Reclining joy

The chair is an absolute dream to experience, whether in the upright or reclined position. Although it might seem expensive, it’s worth every penny.
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2 Jun 2023
 Verified review
Product descriptions very confusing - many recliners look identical but huge difference in price with no explanation as to what the differences are.
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6 Jun 2023
 Verified review
Fabulous product. Second one we have bought as one was simply not enough. Cannot fault the workmanship. A joy to use. Expensive but worth it.
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