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30 Oct 2023
Verified review
Excellent delivery speed once I’d negotiated the complex ordering on my first ever visit to the site.
Frustrating there was no option to purchase by phone. I did contact the help number but no offer of help unfortunately.
I received the parcel next day delivery. There is a 24 hour window for equipment install to report back any failures to not working.
My install is only possible on a Tuesday. Fingers crossed for the tomorrow install.
The item is a projector lamp for an old Hitachi projector in a church.
The parcel is intact and the lamp looks intact so all should be well.
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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Reviews for jp-uk.co.uk
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13 days ago
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Top Quality Service and Product
I placed the order for a new digital projector by phone. It was a simple procedure and the lady I spoke to was very helpful, courteous and professional. The payment was made over the phone and the projector was delivered a couple of days later, very securely packaged and in mint condition. Altogether a high quality shopping experience.
Very easy ordering process, very professional sales department, kept in the loop during the ordering process, extremely competitive prices along with education discount. Will use again. :-)
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10 days ago
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Outstanding service, as usual. Fab customer service and super fast delivery. Thank you. I highly recommend this company, great prices and no messing about.
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9 days ago
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JP-UK always respond to every query quickly and are very pro-active in ensuring that my requirements are fulfilled. Lovely people to do business with.
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13 Jul 2024
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good product and fast delivery. Didn't get advance notification of delivery or tracking info but did arrive promptly.
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30 Jun 2024
Verified review
Clear information
It was straightforward placing the order, and there was clear information.
Delivery was a lot quicker than indicated.
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10 Jul 2024
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The customer service on the phone was really helpful. Fast shipment. Great product
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12 hours ago
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Super fast delivery, quality products at competitive prices
Good range of products at competitive prices, easy to use website and checkout process. Educational discounts and support of PO based online ordering makes the process even better. Fast and reliable service too, could not ask for more.
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5 Jun 2024
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Excellent service, next day delivery of monitor plus instructions on what to do if there was any damage to the monitor in transit.
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25 Jun 2024
Verified review
Excellent experience throughout
Excellent experience ordering, prompt delivery and immediate response when I made an enquiry about my order.