jp-uk.co.ukReviews:
195 reviews in the last 12 months2,072 total reviews
Excellent
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Most relevant positive review
30 Oct 2023
Verified review
Excellent delivery speed once I’d negotiated the complex ordering on my first ever visit to the site.
Frustrating there was no option to purchase by phone. I did contact the help number but no offer of help unfortunately.
I received the parcel next day delivery. There is a 24 hour window for equipment install to report back any failures to not working.
My install is only possible on a Tuesday. Fingers crossed for the tomorrow install.
The item is a projector lamp for an old Hitachi projector in a church.
The parcel is intact and the lamp looks intact so all should be well.
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Most relevant negative review
21 Dec 2023
Verified review
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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Reviews for jp-uk.co.uk
23 Feb 2024
Verified review
From start to finish Chris was a pleasure to deal with and so helpful and responsive in assisting our company with two new digital display screens. The job was not straightforward, and Chris did everything he could to make sure the whole process went smoothly. An asset to JP UK for sure - a job well done. Five stars! (Ten, if I could!)
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6 Dec 2023
Verified review
Excellent service to resolve problem with product.
Joe at JPUK did a wonderful job in co-ordinating replacement of a faulty product from the USA. He was very proactive and everything went smoothly. I'm very grateful that this company takes ownership of customer issues and works hard to get a resolution.
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16 Jan 2024
Verified review
Excellent knowledge, very insightful recommendations.
Efficient service, great prices, product dispatched immediately.
Works perfectly!
Second time I'm using them, and would not hesitate to do so again in the future / to recommend to others.
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10 Jan 2024
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I cannot recommend highly enough! I had several questions regarding a suitable wall mount for my Samsung Odyssey G9 and the support received was fantastic. I finally changed to a desk mount solution and delivery was top notch! Well done!
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18 May 2024
Verified review
Fast, efficient and really helpful
Erin at JP UK provided us with truly amazing customer service. She gave us the right advice, helped us arrange a quick installation (within 48 hours), and helped us pick the right equipment as well.
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20 Jan 2024
Verified review
Fantastic response to questions asked regarding a wall / desk mount for my monitor. Confirmed my preferred wall mount wasn't compatible and suggested suitable alternatives. I would recommend!
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15 Dec 2023
Verified review
The customer service is perfect, they reply my queries quickly.
My company bought a Sony projector, price is cheaper than Amzaon.
And the delivery is fast and safety, will recommend.
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6 Dec 2023
Verified review
I left a review last night reflecting parcel force not delivering it to the correct place. Please write that off as the slip has been located to show it’s with the neighbour. Thanks
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14 Jan 2024
Verified review
Replacement Lamp
This was a replacement lamp for a fairly old Infocus projector. Reasonable price, delivered within 2 days, very well packed, easily fitted. Couldn't ask for more.
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14 Jan 2024
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I wasnt sure about their website being a genuine company, but i bought a very expensive outdoor tv and its all arrived as promised. Really pleased with jp
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8 Apr 2024
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75" interactive whiteboard turned up damaged, collection and replacement of the damaged unit was arranged for the next working day.
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5 Jun 2024
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Excellent service, next day delivery of monitor plus instructions on what to do if there was any damage to the monitor in transit.
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30 Nov 2023
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Clarified product details over the phone and then it arrived in the morning the following day less than 24 hours after ordering!!
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25 Nov 2023
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Thank you JPUK, Extremely quick delivery and very happy with my new projector. Also was the cheapest place online for it!
Thanks!
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12 Dec 2023
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Speed and efficiency were superb. Ordering was a simple and quick process with al the information I needed readily available
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18 Dec 2023
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Brilliant service. Ordered the lamp in the afternoon and arrived the next morning. Will definitely use this company again.
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14 Apr 2024
Verified review
Received the ceiling mount we needed for an Edis ptz camera very quickly thanks to your prompt and efficient service
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7 May 2024
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Excellent communication and 1st class effort to make sure the we received the equipment before our deadline. Thanks.
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30 Jan 2024
Verified review
Really competitive pricing offer great deals and products that you can't find on every other site selling same stuff
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1 Nov 2023
Verified review
Excellent customer service
Good advice. Quick delivery. Good prices. I also got excellent customer service when I had to return a faulty item.
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