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jp-uk.co.uk
Reviews:

131 reviews in the last 12 months1,960 total reviews  

4.89
Excellent

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Top positive review

30 Oct 2023
 Verified review
Excellent delivery speed once I’d negotiated the complex ordering on my first ever visit to the site. Frustrating there was no option to purchase by phone. I did contact the help number but no offer of help unfortunately. I received the parcel next day delivery. There is a 24 hour window for equipment install to report back any failures to not working. My install is only possible on a Tuesday. Fingers crossed for the tomorrow install. The item is a projector lamp for an old Hitachi projector in a church. The parcel is intact and the lamp looks intact so all should be well.

Top negative review

21 Dec 2023
 Verified review
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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Reviews for jp-uk.co.uk

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10 Dec 2023
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6 Dec 2023
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5 Dec 2023
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21 Dec 2023
 Verified review

Delivery was a bit of a muddle

JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
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30 Oct 2023
 Verified review
Excellent delivery speed once I’d negotiated the complex ordering on my first ever visit to the site. Frustrating there was no option to purchase by phone. I did contact the help number but no offer of help unfortunately. I received the parcel next day delivery. There is a 24 hour window for equipment install to report back any failures to not working. My install is only possible on a Tuesday. Fingers crossed for the tomorrow install. The item is a projector lamp for an old Hitachi projector in a church. The parcel is intact and the lamp looks intact so all should be well.
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24 Aug 2023
 Verified review

Excellent

Bulb arrived 2 days after ordering as said by the company. Also the bulb is great it has dome the job and was a decent price. The package was not damaged in any way shape or form so all great thanks very much guys you've been great and the repayment plan via PayPal has been great!
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5 Oct 2023
 Verified review
Fantastic service. Had part of my delivery go missing. Extremely fast response and had another one sent out the next day. Absolutely faultless service and great communication. Would happily recommend and purchase from again
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19 Sept 2023
 Verified review
Rapid dispatch and helpful service. Let down by courier company, who left item in insecure location, instead of coming into site and leaving at reception. Wasted almost an hour trying to locate it.
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7 Jun 2023
 Verified review
Great prices and even better customer service. Intuitive website and very fast shipping. Unfortunately I had an issue with my order and they were super quick to respond and offer a resolution.
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28 Apr 2023
 Verified review
Speedy delivery and good service. The product has very sharp edges where the cables go through. Having to cover the edges so it won’t cut the cable
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17 Jul 2023
 Verified review
Needed lamp for projector spoke over the phone to someone who was very helpful and knowledgeable then ordered on line …excellent service
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18 Sept 2023
 Verified review
Great customer service. I called and they helped me pick out which products was best for our needs. Delivery was fast and fuss-free.
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25 Nov 2023
 Verified review
Thank you JPUK, Extremely quick delivery and very happy with my new projector. Also was the cheapest place online for it! Thanks!
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30 Jul 2023
 Verified review

Amazing supplier

As a supplier, they rock, Kieran especially who is always there on the end of an email getting exactly what we want sorted out!
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1 Nov 2023
 Verified review

Excellent customer service

Good advice. Quick delivery. Good prices. I also got excellent customer service when I had to return a faulty item.
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20 Nov 2023
 Verified review

Good price, quick delivery.

They quickly did a price match for me, then shipped and delivered goods quickly. Really can't ask for better.
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3 Apr 2023
 Verified review
Very good service with good advise on a query i had from the manufacturer, would recommend them in an instance
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30 Oct 2023
 Verified review
JP-UK is awesome. Always delivers the items when we need them. Excellent communication and prices are great.
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16 Jun 2023
 Verified review

Great prices and service

Excellent value for money and amazing customer service. Wouldn't hesitate to buy from them again.
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30 Aug 2023
 Verified review
Quick delivery, great customer service
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