Review summary
Customers consistently praise the excellent and responsive service, highlighting the willingness to resolve issues quickly. Delivery is widely described as fast, prompt, and reliable. Products are frequently mentioned as high quality, reliable, and well-made, with staff often being helpful by providing advice, suggestions, and support both before and after purchase. Most customers also find the pricing fair and reasonable for the quality offered. Communication during the ordering and delivery process is commended for being clear, informative, and proactive. A few customers note that some items are expensive, although these are exceptions rather than the norm. Rare exceptions to the otherwise reliable delivery and occasional product faults were also mentioned, but these issues were generally addressed promptly.
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How Trusted Shops prevents fake reviewsReviewsatenlighting.co.uk
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Verified
Good price and delivered as requested - would question the Post Office Track 48 timing - arrival was more than a day later than advised - but that's not your fault !
Verified
Great LED strip light for under bench illumination.
Great LED strip light for under bench illumination in shed - excellent all round experience - highly recommended, many thanks.
Verified
Totally impressed by this company. I phoned for advice on a dual white LED tape setup for our kitchen. We wanted a physical remote plus Tuya App control. They advised what to order and even linked and labelled all of our receivers to the remote which made the install even more straightforward. A big thank you to all at Aten Lighting. My next purchase will definitely be from them.
Verified
Good to deal with and very informative and keep you up to date with progress of order
Verified
Bringers of Light!
Aten Lighting are a very professional company and come up with quality well made goods.
If you should ever have a problem you get to talk with a friendly courteous human.
You’re doing fine as it is, don’t try to fix what ain’t broke!
Thank you Aten 😊
Verified
5 star
Always a smooth and pleasurable experience purchasing from Aten Lighting.
Top quality, delivered promptly and any advice just at the end of the phone.
A first class business.
5 star.
Verified
Dual mode LED light well designed and functions perfectly in my yacht for reading/general lighting. Very prompt delivery. Well packed. Good value for money compared to usual marine components.
Verified
5m continuous LED
Lovely light, will use again. Very happy with goods /delivery/communication thank you.
Verified
Good quality lights with great features and at a very good price which were delivered quickly.
Verified
Took longer to deliver than expected - very good quality product, solid feel, easy to fit and provides really good light for the shed - found the lights a bit expensive , but satisfied with what I got
Verified
Light on the subject
I ordered my led strip, it came reasonably quickly, didn't expect next day etc.
Did my job..what can I say. How long the product lasts , time will tell.
Based on my experience ive given 5 stars.
Verified
I have purchased items before from Aten at motorhome shows and mail order all have been top quality as has been the service, iam pleased with the pir led rechargeable light batten, the batten came well packed and was very easy to install due to the sticky pads on the brackets. Thanks for your first class service, great firm.
Verified
They care.
Well packaged, fast delivery, and they even synced the remote to the led controller before posting and labelled to say it’s paired and ready to go! Fantastic service. Thank you
Verified
Customer service.
I ordered five LED lights arrays and was really pleased with them, but unfortunately one of them didn't work. So, I contacted Aten and they sent out another one with no hassle at all. It arrived the next day and completed my lighting project. I will use Aten again.
Verified
Led lights for camper
Good morning
I’ve only dealt with your company once with regard to some spotlights for my to be camper. I ordered them off the tinternet, but unfortunately one light was missing, i telephoned Monday morning, and you sent out a replacement to arrive by Tuesday. Excellent service thank you. Merry Christmas Al xx
Verified
Fantastic service, any issues sorted immediately, well recommended
Verified
Fast and reliable service with the great choice of
LED ‘s to exactly suit my needs
Verified
Repeat Purchase
Have purchased previously from this supplier and have found their products to be of good quality compared to other lighting items available on line . Prompt despatch and delivery . Recommended .
Verified
Really good and helpful service with quick delivery.
Really easy to install the lights and they work perfectly.
Verified
excellent and instant support. The product came exactly as requested. Will definitely use Aten next time I need specialist LED strips.
