lifelabtesting.comReviews

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lifelabtesting.com - Lifelab Testing can discover your allergies and intolerances with a simple at-home blood testing kit.

Lifelab testing are the highest rated Allergy Testing company in the UK, and all our tests are exclusive to us. Our highest recommended test is our Complete Body test, this offers an all-round picture of what allergies or intolerances that may be affecting you. Our knowledge and expertise as a company and our desire to help our customers lead happier, healthier lives makes us exceptional at what we do. We strive for the very best accuracy and repeatability in our testing. We test the most commonly allergenic food and inhalant items as well as the most commonly intolerant food items, which are also the items that feature most heavily in our diets. You can follow every step of the process on the online dashboard. You can contact us with your questions 24/7 via live chat. And once you have your results we’re on hand to help you implement these into your daily life. Lifelab Testing has grown rapidly since being founded in the UK. The company now holds a presence in both Australia and the USA, and this is testament to our ability to cater to all customers.
Contact
Lifelab Testing LTD
PO Box 8164
DE74 2BZ Derby
United Kingdom
Trade register
Companies House 11011268

Reviews for lifelabtesting.com

4.23/5.00
Good
How is the rating calculated?

46 reviews in the last 12 months

72 %
9 %
3 stars
0 %
13 %
7 %
231 total reviews

What other customers say about their experience with lifelabtesting.com

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2 days ago
PROMPT SERVICE. EASY TO UNDERSTAND. WILL USE AGAIN.
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lifelabtesting.com- Logo - reviews
lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
Yesterday
THANK YOU LYNDA!
15 days ago
Close to impossible to get a response from them when I had a problem with the product. Paid for fast service but didnt happen. I strongly suspect the results are rubbish.
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lifelabtesting.com- Logo - reviews
lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
Yesterday
Thank you Hamish, all results are lab validated, so definitely not 'rubbish'. We do have 24/7 LiveChat, and email team and a direct phone number, so we're sorry you didn't get the response you needed. If your issue is still unanswered, please email info@lifelabtesting.com and the team will get back to you immediately.
18 days ago
Not a good experience with this company. I ordered the full body test on 6/12/20, it arrived and was sent back on 15/12/20. Waited, then contacted webchat, was told to be more patient. On 31/12/20 I was told someone senior would be in touch - not so far. On 01/01/20 results were available - I only know from checking the account - no emails & no nutritional consult. I paid for expedited testing.
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Answer by lifelabtesting.com
Yesterday
Hi Susie, thnk you for your review, we're sorry that you did not receive the emails, I have checked our system and seen that they were sent to your email, however have not been opened by you, could it be that they were in junk? As promised, we did complete your test within the allotted time and these have been validated for accuracy.
1 month ago
Would have been a higher rating, if when contacting the help desk they hadn't said they were unable to track receipt of my sample and then results were published the next day
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
Yesterday
Thank you Phil, we're glad we could help you, unfortunately due to COVID we are down to minimal staff, but our testing team is still working at full capacity.
1 month ago
I have suffered allergic reactions in my home for years, and nobody could get to the root of it. Using this great test and analysis service I now know it’s the dog! Now to find a way around the problem, thanks!
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
Yesterday
Thank you, we're so pleased we were able to help, even if it has led to more home related issues!
1 month ago
No complaints, great service, got back to me within a few days of receiving my test with results. Good overall, would recommend to friends.
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lifelabtesting.com- Logo - reviews
lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
Yesterday
Thank you Stephanie, we appreciate your review, we're so pleased we have been able to help you!
1 month ago
Since being informed I am highly intolerant to all forms of dairy.. and with the advice of the nutritionist, I have now removed all dairy from my diet and have had NO symptoms whatsoever in the past 6 weeks. I feel amazing and am so pleased that I finally feel cured of something that meant I was having to take antihistamines daily to try and avoid another 'attack'. Antihistamines gone, dairy gone
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
Yesterday
That's amazing, we're so pleased our results have helped you feel better and is continuing to change your life. We REALLY appreciate your review.
1 month ago
Overall it was a very good service & once I submitted my blood sample it only took 9 days for me to receive my results & a detailed report. However what I do have issue with is how I was expected to obtain my blood sample. I followed exactly the procedure outlined on what I should do to obtain my blood sample but it didn't work.
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
Yesterday
Thank you for your review, we're glad you chose our service, and we're pleased you managed to get your blood out, despite the issues!
1 month ago
Not as detailed as I would've like, for example of I have an allergy to Yoghurt, what type of yoghurt?
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
1 month ago
Thank you for getting in touch and we appreciate the good review. You'll see that you do have the option to speak to a Nutritional Therapist to help put a diet plan together. For Yoghurt, we would recommend avoiding all yoghurt, as we cannot differentiate between brand. We hope that helps.
1 month ago
Very good. Worth knowing what foods you can have or avoid for better health
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
1 month ago
Thanks for coming on to give us a five-star review, we really appreciate the time taken to write this. We know that it’s not always a priority to give good reviews, so we appreciate you sending this to us.
1 month ago
Excellent service overall. Minor hiccup, the blood bottle was missing so they sent another whole package. Surprising results you may not even know about. Recommend the full test for allergies and intolerances.
 Verified review|
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
1 month ago
Thank you so much for getting in touch, we really appreciate your review. As a business, we are always looking for ways to develop and grow, and it’s feedback like this that really help us. We use an external company for kit creation, so we will speak to them to ensure this doesn't happen in the future. Thank you.
1 month ago
Paid for test back in November and extra for 72 hour turn around result. Rang up couple of weeks ago to chase up and was assured we would receive within a week - still have not received result. Appalling service
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2 months ago
Very impressed
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2 months ago
All these years I’ve been having reactions to something and I never knew what. Now I do, and it’s all thanks to Life Lab. This simple and inexpensive test told me straight away what my doctor couldn’t, and I’m starting to feel the difference already! A full five stars from me.
 Verified review|
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
2 months ago
Thank you for reaching out, we're so pleased you like our service.
2 months ago
This is that rare thing, a five-star online product!
 Verified review|
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
2 months ago
Thank you Connie, we appreciate you taking the time to reach out.
2 months ago
Try it, it really works. A pleasingly good product this!
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
2 months ago
Thank you for reaching out, we're so pleased you like our service.
2 months ago
I’ve always been wary of tests, especially those ordered online, so I was reluctant to try the lifelab tests until a friend said I should. I’m glad I did! It’s easy to use, not expensive and tells you some really interesting information too, and like me you’ll feel much better when you know what to avoid!
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
2 months ago
Thank you Jo, we're glad you liked our service enough to give us 5 stars.
2 months ago
The only thing that was very difficult was blood sample on a 8 year old..so we had to go see a nurse to do it for us
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
2 months ago
Thank you for reaching out, we're so pleased you like our service.
2 months ago
I have been very pleased with the service and responses from life labs. The results were quite an eye opener and also confirmation of some of my suspicions on foods that were making me feel unwell. the support given afterwards has helped understand what needs to be done to promote better gut health. Would recommend them
 Verified review|
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
2 months ago
Thank you Joanne, we're so pleased you liked Lifelab Testing's service, we appreciate you getting in touch and giving us five stars.
2 months ago
Really easy to use & great dispatch times.
 Verified review|
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lifelabtesting.com- Logo - reviews
Answer by lifelabtesting.com
2 months ago
Thank you for the kind words, we're glad we could help you and you liked our speed of service.