win-health.com
Reviews:

699 total reviews   

4.79

Excellent

699 reviews since May 19, 2016

5
89 %
4
5 %
3
3 %
2
< 1 %
1
3 %

Review summary

Customers highlighted several positive aspects, including prompt and fast delivery, excellent customer service with helpful and attentive staff, and clear, informative communication regarding orders and queries. However, a few customers did experience delivery delays or issues with the courier.

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Reviewswin-health.com

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Community member 
1 Reviews
 Verified

WinHealth gives great service, not so its courier DPD

WinHealth itself gives great service, but its courier DPD is not reliable. I paid extra for next day delivery (Thursday), but received a text saying "delayed in transit" - no reason given, no update on DPD website. No contact at all on Thursday, then woke up Friday c.10am to find a text timed at 06:43 saying delivery between 07:35 & 08:35. An email update said driver unable to deliver (despite a safe place being specified), would try again next day. Then at 16:49 another email arrived saying item had been delivered to my safe place! I was at home, heard no door bell or knock, & found item in safe place, a day late.
Community member 
1 Reviews
 Verified
Fantastic service and excellent products. Chris is an asset to the company, he’s really attentive, professional and knowledgeable. Thank you so much.
Community member 
1 Reviews
 Verified
Customer service from Chris was excellent. He was very prompt replying, and answered my queries fully. I hope I’ve remembered his name correctly.
Community member 
1 Reviews
 Verified
Recommend win health. Gentleman on the phone who took my order was very helpful and polite. Despatch was quick.
Community member 
1 Reviews
 Verified

Great service

Got a shin protector spoke to a really nice man was very helpful, fast delivery.
Community member 
2 Reviews
 Verified
Community member 
1 Reviews
 Verified
Friendly help when I phoned. Prompt delivery and kept informed.
Community member 
1 Reviews
 Verified
Excellent customer service and assistance
Community member 
1 Reviews
 Verified
Great informative communication concerning the order and prompt delivery .
Community member 
2 Reviews
 Verified

great service

great communications and a speedy delivery and also a great price too - just what every shopper wants
Community member 
2 Reviews
 Verified

Good Service, product good but could be better

Excellent delivery and ordering process. The actual foot warmer doesn’t get that hot even on max setting. It works and functions ok but really needs a hotter setting, perhaps this is done for safety but, if so , ruins the point of the product to some degree.
Community member 
2 Reviews
 Verified
excellent servive is ther normal
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified
Efficient service You could perhaps provide a more thorough description of the products for someone who like me does not have a medical background?
Community member 
1 Reviews
 Verified
Community member 
2 Reviews
 Verified
Incredibly helpful, so accommodating and offered useful information
Community member 
1 Reviews
 Verified
Great price, packaged with care and delivery was quick.
Community member 
2 Reviews
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Community member 
1 Reviews
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Community member 
2 Reviews
 Verified
Extremely helpful to deal with

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