Review summary
Customers highlighted several positive aspects, including prompt and fast delivery, excellent customer service with helpful and attentive staff, and clear, informative communication regarding orders and queries. However, a few customers did experience delivery delays or issues with the courier.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewswin-health.com
(1)
(0)
(1)
(2)
(34)
Verified
WinHealth gives great service, not so its courier DPD
WinHealth itself gives great service, but its courier DPD is not reliable. I paid extra for next day delivery (Thursday), but received a text saying "delayed in transit" - no reason given, no update on DPD website. No contact at all on Thursday, then woke up Friday c.10am to find a text timed at 06:43 saying delivery between 07:35 & 08:35. An email update said driver unable to deliver (despite a safe place being specified), would try again next day. Then at 16:49 another email arrived saying item had been delivered to my safe place! I was at home, heard no door bell or knock, & found item in safe place, a day late.
Verified
Fantastic service and excellent products. Chris is an asset to the company, he’s really attentive, professional and knowledgeable. Thank you so much.
Verified
Customer service from Chris was excellent. He was very prompt replying, and answered my queries fully.
I hope I’ve remembered his name correctly.
Verified
Recommend win health.
Gentleman on the phone who took my order was very helpful and polite.
Despatch was quick.
Verified
Great service
Got a shin protector spoke to a really nice man was very helpful, fast delivery.
Verified
Verified
Friendly help when I phoned.
Prompt delivery and kept informed.
Verified
Excellent customer service and assistance
Verified
Great informative communication concerning the order and prompt delivery .
Verified
great service
great communications and a speedy delivery and also a great price too - just what every shopper wants
Verified
Good Service, product good but could be better
Excellent delivery and ordering process. The actual foot warmer doesn’t get that hot even on max setting. It works and functions ok but really needs a hotter setting, perhaps this is done for safety but, if so , ruins the point of the product to some degree.
Verified
excellent servive is ther normal
Verified
Verified
Efficient service
You could perhaps provide a more thorough description of the products for someone who like me does not have a medical background?
Verified
Verified
Incredibly helpful, so accommodating and offered useful information
Verified
Great price, packaged with care and delivery was quick.
Verified
Verified
Verified
Extremely helpful to deal with
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +441835864866
- www.win-health.com
- info@win-health.com
- Jedburgh, GBR
About