Review summary
Customers consistently praise the fast or prompt delivery speed, highlighting their satisfaction with the service. The helpfulness and accommodating attitude of the support staff, especially in direct interactions, are frequently mentioned. Clear and informative communication about orders and delivery is also appreciated. Additionally, customer service is described as excellent, professional, and attentive. A few customers have reported occasional delays in delivery.
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Verified
WinHealth gives great service, not so its courier DPD
WinHealth itself gives great service, but its courier DPD is not reliable. I paid extra for next day delivery (Thursday), but received a text saying "delayed in transit" - no reason given, no update on DPD website. No contact at all on Thursday, then woke up Friday c.10am to find a text timed at 06:43 saying delivery between 07:35 & 08:35. An email update said driver unable to deliver (despite a safe place being specified), would try again next day. Then at 16:49 another email arrived saying item had been delivered to my safe place! I was at home, heard no door bell or knock, & found item in safe place, a day late.
Verified
Fantastic service and excellent products. Chris is an asset to the company, he’s really attentive, professional and knowledgeable. Thank you so much.
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Recommend win health.
Gentleman on the phone who took my order was very helpful and polite.
Despatch was quick.
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Customer service from Chris was excellent. He was very prompt replying, and answered my queries fully.
I hope I’ve remembered his name correctly.
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Great service
Got a shin protector spoke to a really nice man was very helpful, fast delivery.
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Friendly help when I phoned.
Prompt delivery and kept informed.
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Excellent customer service and assistance
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Great informative communication concerning the order and prompt delivery .
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great service
great communications and a speedy delivery and also a great price too - just what every shopper wants
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Good Service, product good but could be better
Excellent delivery and ordering process. The actual foot warmer doesn’t get that hot even on max setting. It works and functions ok but really needs a hotter setting, perhaps this is done for safety but, if so , ruins the point of the product to some degree.
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excellent servive is ther normal
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Efficient service
You could perhaps provide a more thorough description of the products for someone who like me does not have a medical background?
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Incredibly helpful, so accommodating and offered useful information
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Great price, packaged with care and delivery was quick.
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Extremely helpful to deal with
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Very fiddly to put on and not comfortable for long sitting periods