Certificate for illuminated-mirrors.uk.com

No. X43AA02961ACB343124D3BD9F74B41602
 

Approved on
05/10/2012
Valid until
04/10/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for illuminated-mirrors.uk.com



Excellent

4.81/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 272 Trusted Shops reviews collected in the last 12 months.
In total, illuminated-mirrors.uk.com has already collected 1,619 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
20/04/2019
Date of order
09/04/2019
20/04/2019
Great service
5.00
Excellent

Date of publication
16/04/2019
Date of order
05/04/2019
16/04/2019
Fabulous service
5.00
Excellent

Date of publication
13/04/2019
Date of order
03/04/2019
13/04/2019
Top class packaging and arrived earlier than expected.
5.00
Excellent

Date of publication
13/04/2019
Date of order
03/04/2019
13/04/2019
Ordered on Wednesday delivered the next Monday slightly disappointed
4.33
Good

Date of publication
09/04/2019
Date of order
30/03/2019
09/04/2019
mirror arrived on time - extremely well packed so o chance of damage. Fixing instructions were good. Really nice cabinet - exactly as described on the website. would recommend so far.
5.00
Excellent

Date of publication
09/04/2019
Date of order
29/03/2019
09/04/2019
A great quality product, good value, and packaged really well ensuring the safety of the product during transit.
5.00
Excellent

Date of publication
08/04/2019
Date of order
27/03/2019
08/04/2019
Amazing high quality mirror really well made, absolutely perfect and delivered within a couple of days This is the place to get your Hollywood mirror love it
5.00
Excellent

Date of publication
07/04/2019
Date of order
28/03/2019
07/04/2019
Great mirror and fits perfectly in our new bathroom. Expertly packaged as well. Ssightseeing in delivery from Parcelforce who didn't deliver within 24hrs as expected.
4.67
Excellent

Date of publication
07/04/2019
Date of order
28/03/2019
07/04/2019
Superb quality, amazing customer service and fast delivery
5.00
Excellent

Date of publication
07/04/2019
Date of order
27/03/2019
07/04/2019
Third mirror from Illuminated Mirrors.. obviously satisfied.. excellent quality. Want to get better still? - Improve the sound quality of the speakers on the Audio Mirrors to give more bass etc. ...and offer a loyalty discount because I will be back to buy a fourth one at some point
5.00
Excellent

Date of publication
06/04/2019
Date of order
27/03/2019
06/04/2019
Excellent service. Mirror waiting to be fitted. I’m very pleased as long as it works
5.00
Excellent

Date of publication
05/04/2019
Date of order
26/03/2019
05/04/2019
Excellent Mirror and delivered next day,
5.00
Excellent

Date of publication
03/04/2019
Date of order
24/03/2019
03/04/2019
Super service
5.00
Excellent

Date of publication
03/04/2019
Date of order
07/03/2019
03/04/2019
Great customer service Love my mirror, thank you.
5.00
Excellent

Date of publication
01/04/2019
Date of order
21/03/2019
01/04/2019
Very good service, excellent workmanship, very quick delivery.
5.00
Excellent

Date of publication
30/03/2019
Date of order
20/03/2019
30/03/2019
The first cabinet arrived within 24hrs,unfortunately the glass was shattered.The company quickly supplied a new cabinet on the requested day.A very fast efficient and hassle free response .definitely recommend
5.00
Excellent

Date of publication
27/03/2019
Date of order
17/03/2019
27/03/2019
Great customer service and quick delivery. What’s not to like.
5.00
Excellent

Date of publication
27/03/2019
Date of order
17/03/2019
27/03/2019
Good
5.00
Excellent

Date of publication
27/03/2019
Date of order
17/03/2019
27/03/2019
Great service and Delivery to Northern Ireland. Beautiful Mirror.
5.00
Excellent

Date of publication
25/03/2019
Date of order
13/03/2019
25/03/2019
Punctual shipment and perfect condition
5.00
Excellent

Date of publication
24/03/2019
Date of order
13/03/2019
24/03/2019
very efficient service
4.00
Good

Date of publication
22/03/2019
Date of order
10/03/2019
22/03/2019
Really well made, just as advertised, really finishes NetSuite
Fast delivery.
5.00
Excellent

Date of publication
21/03/2019
Date of order
11/03/2019
21/03/2019
Great service. Got a free upgrade due to no stock of my item
5.00
Excellent

Date of publication
21/03/2019
Date of order
11/03/2019
21/03/2019
Lovely mirrow.but no batteries with it as stated.little disappointed.
4.67
Excellent

Date of publication
19/03/2019
Date of order
08/03/2019
19/03/2019
Very impressed with the service provided.
5.00
Excellent

Date of publication
19/03/2019
Date of order
09/03/2019
19/03/2019
The mirror is good quality and very attractive in my new en-suite.
4.00
Good

Date of publication
17/03/2019
Date of order
07/03/2019
17/03/2019
2nd order and just as good as the first one. Love the fact I can track order. And I’ve already recommended to my builder who was asking for another customer.
5.00
Excellent

Date of publication
17/03/2019
Date of order
03/03/2019
17/03/2019
Mirror was absalutly stunning easy to put up anyone can do it with the paper cut out perfect for every bedroom
5.00
Excellent

Date of publication
17/03/2019
Date of order
07/03/2019
17/03/2019
Fantastic product and beautiful packaged, very high quality mirror
5.00
Excellent

Date of publication
17/03/2019
Date of order
06/03/2019
17/03/2019
This is being installed in a month or two when our bathroom is being refitted. The mirror looks great and was delivered the very next day after ordering. Very impressed.
5.00
Excellent

Date of publication
16/03/2019
Date of order
15/02/2019
16/03/2019
Item arrived on time but was faulty. Customer service was excellent who arrange replacement and connection. However, replacement item was sent with incorrect bulbs causing further delay. Great product though and would recommend it
4.33
Good

Date of publication
16/03/2019
Date of order
03/03/2019
16/03/2019
Very well packaged, speedy delivery, lovely quality product.
5.00
Excellent

Date of publication
15/03/2019
Date of order
02/03/2019
15/03/2019
excellent service
5.00
Excellent

Date of publication
13/03/2019
Date of order
03/03/2019
13/03/2019
5 star everything
5.00
Excellent

Date of publication
13/03/2019
Date of order
12/02/2019
13/03/2019
Bought the Kasin cabinet. Superb quality and finish. Installation info slightly lacking and light not sufficient for our requirements but customer service was excellent. Responded to comments, said they will improve installation info. At no cost to us, they replaced the doors with the Lea cabinet doors and now we’re satisfied with the light. Really pleased to have bought from this British company.
5.00
Excellent

Date of publication
12/03/2019
Date of order
20/02/2019
12/03/2019
Can’t fault the service provided by this company.
5.00
Excellent

Date of publication
06/03/2019
Date of order
24/02/2019
06/03/2019
Ordered a mirror showing in stock on there website. Order went through as did the payment. next day I got a call saying they did not have any stock of that mirror please re select. I reselected from the IN STOCK selection on the website.
Next day surprise surprise I got a message sorry not in stock please re select.
as you would imagine I selected a full refund. Very poor don't bother
1.00
Very Poor

illuminated-mirrors.uk.com replies: 07/03/2019
Hello Sir/Madam, We are very sorry your item was found to be out of stock prior to dispatch, I can see that you have now been refunded fully for your order. Kindest Regards Illuminated Mirrors

Date of publication
05/03/2019
Date of order
10/02/2019
05/03/2019
I was kept informed all the way. Excellent service
5.00
Excellent

Date of publication
04/03/2019
Date of order
21/02/2019
04/03/2019
Great service, next day delivery, fantastic product which has finished the bathroom off perfectly..
5.00
Excellent

Date of publication
04/03/2019
Date of order
21/02/2019
04/03/2019
Ordered on Thursday evening, had hoped with 24 hour delivery it would have arrived on the Saturday. However Monday delivery was ok. Product is excellent.
4.67
Excellent

illuminated-mirrors.uk.com customer reviews

illuminated-mirrors.uk.com

The UK's largest LED bathroom mirrors supplier

illuminated-mirrors.uk.com was certified by Trusted Shops on 05/10/2012.

Illuminated Mirrors is home to the most extensive collection of bathroom mirror cabinets in the world, all with one thing in common – quality. Quality is at the heart of everything we do – from our products to our customer service – and is one of the reasons we are a leading name in the industry. Our manufacturing process is simple and guarantees you receive only the best bathroom cabinets and mirrors. We design, manufacture and hand-finish all components of our mirrors. This allows us to ensure that every aspect of your mirror is of the highest standard possible.

Contact
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
support@illuminated-mirrors.co.uk
illuminated-mirrors.uk.com
Owner
Powerful Vision Ltd
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
Trade register
United Kingdom 06715308
Authorized representative
Jamie Bell
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with illuminated-mirrors.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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