Certificate for illuminated-mirrors.uk.com

No. X43AA02961ACB343124D3BD9F74B41602
 

Approved on
05/10/2012
Valid until
04/10/2020
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for illuminated-mirrors.uk.com



Excellent

4.84/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 255 Trusted Shops reviews collected in the last 12 months.
In total, illuminated-mirrors.uk.com has already collected 1,749 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/10/2019
Date of order
12/10/2019
22/10/2019
service and goods are as expected
5.00
Excellent

Date of publication
22/10/2019
Date of order
09/10/2019
22/10/2019
Ordered expensive mirror cabinet over £400 firstly told they would upgrade with a demister version and would be delivered on Friday then telephoned again to say there was a delay again then telephoned again to be told mirror would be delayed again until 4thNovember. Cancelled order
1.00
Very Poor

illuminated-mirrors.uk.com replies: 23/10/2019
Hello Sir, We are very sorry for the timescale issues you have experience, the delay was our fault & we apologise for the inconvenience.

Date of publication
22/10/2019
Date of order
30/07/2019
22/10/2019
Very nice product, well packaged. Delivery was on time. I had a problem with one of the speakers and the aftercare took a short while, although they were very polite and helpful on the phone. I did receive a replacement speaker and all is now well
4.67
Excellent

Date of publication
21/10/2019
Date of order
11/10/2019
21/10/2019
What can I say apart from this is the most beautiful mirror I've ever seen in my life easy to assemble (table top) and reccomend the daylight bulbs they are just amazing
5.00
Excellent

Date of publication
21/10/2019
Date of order
11/10/2019
21/10/2019
They use ParcelFarce which is a big mistake. However, the products are excellent and they replaced a broken mirror within 24 hours. No hesitation in recommending them.
3.67
Good

Date of publication
19/10/2019
Date of order
06/10/2019
19/10/2019
Good quality cabinet, very efficient service
5.00
Excellent

Date of publication
19/10/2019
Date of order
09/10/2019
19/10/2019
Brilliant service from this company Highly recommend
5.00
Excellent

Date of publication
18/10/2019
Date of order
07/10/2019
18/10/2019
Wow - what a gorgeous product Packaged well and arrived quickly. Would recommend this high end supplier/product
5.00
Excellent

Date of publication
18/10/2019
Date of order
07/10/2019
18/10/2019
Have used before, good quality mirrors delivery excellent. 2 retaining screws missing in box which were posted 1st class following day. Excellent service
5.00
Excellent

Date of publication
17/10/2019
Date of order
07/10/2019
17/10/2019
Words fail me
1.00
Very Poor

Date of publication
17/10/2019
Date of order
07/10/2019
17/10/2019
Have used them many times for mirrors and cabinets. Good product at a great price. Delivery is speedy.
5.00
Excellent

Date of publication
16/10/2019
Date of order
06/10/2019
16/10/2019
Yes, the mirror has to be packed securely for transit, but for ecological reasons the amount of polystyrene involved is unforgivable. Please find a happy substitute
4.00
Good

Date of publication
14/10/2019
Date of order
04/10/2019
14/10/2019
Only just received the mirror, I’ve unwrapped it and it looks good. Not fitted yet
5.00
Excellent

Date of publication
05/10/2019
Date of order
25/09/2019
05/10/2019
Very helpful to be able to speak to someone about the product before I purchased.
The mirror is of a very high quality and arrived very well packaged. The installation instructions are good and included a paper template for drilling the wall. We chose the bathroom model for a bedroom as we wanted to wire it in permanently. The white LEDs are very bright when turned up to fully on.
5.00
Excellent

Date of publication
03/10/2019
Date of order
23/09/2019
03/10/2019
A+++++ service very happy thank you
5.00
Excellent

Date of publication
29/09/2019
Date of order
19/09/2019
29/09/2019
Initial contact with Customer Service Department was excellent, they answered my queries very promptly and professionally. When the mirror was delivered, the packaging was exceptional and involved the entire mirror being encased in inflatable plastic and cardboard, thereby ensuring there was no way the item would be damaged. The mirror is still awaiting installation, however I'm sure it will be ok
4.67
Excellent

Date of publication
29/09/2019
Date of order
19/09/2019
29/09/2019
Cabinet as described andcpackaged really well. I am delighted with my purchase
5.00
Excellent

Date of publication
27/09/2019
Date of order
04/09/2019
27/09/2019
The mirror arrived promptly and looks fine. Not yet fitted so can't comment further.
5.00
Excellent

Date of publication
27/09/2019
Date of order
16/09/2019
27/09/2019
Delivery is excellent, product is OK, sensor on/off is a bit tempremental, mirror had a fault in the glass and had to be replaced, heated demister is NOT all the way accross the mirror, it covers about 65 at best.
3.67
Good

Date of publication
24/09/2019
Date of order
01/09/2019
24/09/2019
Excellent mirror gave to my daughter today for her birthday she absolutely loves it
5.00
Excellent

Date of publication
21/09/2019
Date of order
10/09/2019
21/09/2019
Beautiful mirror and excellent delivery
5.00
Excellent

Date of publication
18/09/2019
Date of order
08/09/2019
18/09/2019
Great service arrived a little late but worth waiting for
5.00
Excellent

Date of publication
18/09/2019
Date of order
07/09/2019
18/09/2019
Delivery a day late but not a problem. Well packaged and secure
4.67
Excellent

Date of publication
17/09/2019
Date of order
07/09/2019
17/09/2019
Have not yet fixed mirror but very pleased with the quality of the mirror and speed of delivery, also excellent customer service
5.00
Excellent

Date of publication
16/09/2019
Date of order
21/08/2019
16/09/2019
Mirror was brilliantly packed and arrived on schedule. The mirror is lovely and just what we wanted
5.00
Excellent

Date of publication
09/09/2019
Date of order
27/08/2019
09/09/2019
Great mirror. Great price. Easy to put up. What more could you want. Well done illuminated mirrors.uk.com Thank you
5.00
Excellent

Date of publication
01/09/2019
Date of order
29/05/2019
01/09/2019
Fantastic service, secure packaging, great style.
Similar products available on line are simply over priced. We had our mirrors delivered efficiently but had to keep them in storage for about 4 weeks until the bathroom fitters were at a stage in the programme to install them. Our new mirrors are well designed and robust at an honest price. I would highly recommend them.
5.00
Excellent

Date of publication
31/08/2019
Date of order
21/08/2019
31/08/2019
Just one slight split on the back bottom corner feel it's to much of a hassle to return. Otherwise pleased with the mirror and delivery was excellent
4.33
Good

Date of publication
26/08/2019
Date of order
15/08/2019
26/08/2019
the stars say it all, thanks
5.00
Excellent

Date of publication
26/08/2019
Date of order
16/08/2019
26/08/2019
Very efficient service, high quality product.
5.00
Excellent

Date of publication
25/08/2019
Date of order
13/06/2019
25/08/2019
I pre-ordered and paid for the product which should have been available in approximately 3 weeks. The delivery was delayed by 1 month by which time the supplier was publicly offering a sale discount on the same product which until I requested was not offered to me.
4.33
Good

Date of publication
21/08/2019
Date of order
09/08/2019
21/08/2019
can not fault this company or its products Excellent..
5.00
Excellent

Date of publication
20/08/2019
Date of order
09/08/2019
20/08/2019
Nòt installed yet but looks great
5.00
Excellent

Date of publication
18/08/2019
Date of order
08/08/2019
18/08/2019
Packaging excellent, mirror really good quality. Looks the part and when the LED’s are on lights a good part of the bathroom. Thanks
5.00
Excellent

Date of publication
16/08/2019
Date of order
02/08/2019
16/08/2019
wonderful product ,very good customer service keeping me informed after purchase on 2nd august for delivery on 14th august very well packaged
5.00
Excellent

Date of publication
16/08/2019
Date of order
03/08/2019
16/08/2019
I loved this product , It was perfect, easy instructions and packaged well.
5.00
Excellent

Date of publication
15/08/2019
Date of order
05/08/2019
15/08/2019
Great service
5.00
Excellent

Date of publication
15/08/2019
Date of order
05/08/2019
15/08/2019
Order arrived within a few days - brilliant
5.00
Excellent

Date of publication
13/08/2019
Date of order
03/08/2019
13/08/2019
Excellent product and fast delivery service
5.00
Excellent

Date of publication
12/08/2019
Date of order
01/08/2019
12/08/2019
This is the second time I have purchased from them and would thoroughly recommend them to anyone
5.00
Excellent

illuminated-mirrors.uk.com customer reviews

illuminated-mirrors.uk.com

The UK's largest LED bathroom mirrors supplier

illuminated-mirrors.uk.com was certified by Trusted Shops on 05/10/2012.

Illuminated Mirrors is home to the most extensive collection of bathroom mirror cabinets in the world, all with one thing in common – quality. Quality is at the heart of everything we do – from our products to our customer service – and is one of the reasons we are a leading name in the industry. Our manufacturing process is simple and guarantees you receive only the best bathroom cabinets and mirrors. We design, manufacture and hand-finish all components of our mirrors. This allows us to ensure that every aspect of your mirror is of the highest standard possible.

Contact
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
support@illuminated-mirrors.co.uk
illuminated-mirrors.uk.com
Owner
Powerful Vision Ltd
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
Trade register
United Kingdom 06715308
Authorized representative
Jamie Bell
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with illuminated-mirrors.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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