Certificate for illuminated-mirrors.uk.com

No. X43AA02961ACB343124D3BD9F74B41602
 

Approved on
05/10/2012
Valid until
04/10/2017
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for illuminated-mirrors.uk.com



Good

4.47/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 280 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,060 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Goods were out of stock , unexpectedly apparently, refund with no delay once I cancelled
4.00
Good

Paid extra for saturday delivery but came friday no one here had to rearange for saturday bit of a nuisance but not to much bother would still purchase again
4.67
Excellent

Took a while for the mirror to come into stock and bit of mix up in my first attempt to order. No quibble refund. 're ordered when in stock. Arrived in order in stated time frame of a week. Packed very well appears un-damaged not yet wired up just yet so can't comment on quality of illumination. Looks good on wall in bathroom. Good product but ought to be for price.
4.00
Good

The mirror itself is beautiful however I did wait 2 weeks more than the expected time ( 5 weeks all together) the stand on the mirror is not 100 perfect it's a bit patch in places you can tell it's been sprayed white . But my daughter didn't wNt me to return it as she'd waited so long for it to arrive as it was a birthday present and had waited long enough poor communication from staff about dela
2.33
Poor

Took a few weeks to fulfil order but in fairness that was made clear at purchase. Happy teenager...
4.67
Excellent

We now have 5 of these wonderful mirrors. We thoroughly recommend this company of speed of service and quality of goods.
5.00
Excellent

Good services
5.00
Excellent

Excellent quality throughout Good value compared to other retailers in my opinion.
5.00
Excellent

Everything first class ordering delivery, product .
Thanks
5.00
Excellent

There was a delay but was kept updated, loved the item when it arrived so was worth the wait and customer service was brill.
5.00
Excellent

Cabinet delivered ok and everything appears good.
5.00
Excellent

Good quality product at a competitive price. Delivery was well pack to protect the mirror and it was fairly straight forward to install. I raised several questions prior to purchase and received a prompt response.
5.00
Excellent

Good quality mirror pleased with product.
5.00
Excellent

great service
5.00
Excellent

Firstly, all of the measurements in the book that came with the mirror were wrong. The 750mm gap between the two holes at the top were actually 863mm or something around thereabouts. I found this out after I had already decorated our wall with measurements.
1.00
Very Poor

So far we are pleased with the mirror, but we are waiting to have it fitted this week.
4.67
Excellent

Great service, fast delivery and mirror was excellent. many thanks.
5.00
Excellent

I have successfully bought from Illuminated Mirrors in the past however on this occasion they have not met the 3 week delivery date and I still don't even have a date for the mirror to arrive?
After the due date I twice contacted their customer service department to find out when to expect delivery and the second time they offered me a 5 discount, if I was prepared to wait longer; here's hoping
2.67
Fair

It's a mirror what else do I have to say gave all star ratings
5.00
Excellent

Delivered on time and product as described.
5.00
Excellent

Very pleased with product. Very speedy delivery. Highly recommend.
5.00
Excellent

They have delivered to wrong address and will not sort it out
1.00
Very Poor

Good service
Mirror is working good
Love the lights
5.00
Excellent

Very satisfied
5.00
Excellent

Mirror arrived on time and was securely packaged. Only criticism is that the side of the mirror bears company logos and is plainly visible as soon as you enter the bathroom and detracts from the otherwise pleasing appearance.
5.00
Excellent

After researching mirrors and reviews for a mirror with a toothbrush charger and lights I settled on this. It looks superb in my bathroom. In the evenings I use it as the main light as you swish your hand underneath to make the lights go on and off, it gives a glow to the whole bathroom. Great close up to put on make-up and its double-sided, handy. Delivered in perfect condition.
5.00
Excellent

I am pleased with everything
5.00
Excellent

Good efficient service, installation information clear and concise.
5.00
Excellent

Good company
5.00
Excellent

Delivery was severely complicated by the fact that the store uses ParcelForce as delivery service provider. PF does not provide any info on the delivery day about the time window. PF do not make use of the phone contact information that we provided (PF doesn't equip their drivers w. phones) and this resulted in a complete waste of time: PF went the wrong address yet claimed "delivery attempted"
2.00
Poor

Mirror arrived on time and looks great. Really pleased with product
5.00
Excellent

This company has let me down. A day before my delivery they let me know my order is going to be delayed by 2 weeks due manufacturing. Disappointing.
1.00
Very Poor

Very impressed and loving the new bathroom mirror.
5.00
Excellent

Customer service is difficult to rate when you order online. Product was very suitable.
4.67
Excellent

Not installed yet but looks a quality product.
5.00
Excellent

Quality product delivered with excellent service
5.00
Excellent

Excellent service. Delighted with light fittings.
5.00
Excellent

I ordered a large illuminated mirror cabinet. We haven't fitted it yet but it looks great and I like the internal toothbrush charger and plenty of space to put items away that would otherwise be out.
5.00
Excellent

Used them twice now and both times excellent first class service and product. Not found a better price
5.00
Excellent

delivered quickly, packaged extremely well and secure
5.00
Excellent

illuminated-mirrors.uk.com customer reviews

illuminated-mirrors.uk.com

illuminated-mirrors.uk.com was certified by Trusted Shops on 05/10/2012.

Contact
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
sales@illuminated-mirrors.co.uk
illuminated-mirrors.uk.com

Owner
Powerful Vision Ltd
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
Trade register
United Kingdom 06715308
Authorized representative
Jamie Bell
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with illuminated-mirrors.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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