Certificate for illuminated-mirrors.uk.com

No. X43AA02961ACB343124D3BD9F74B41602
 

Approved on
05/10/2012
Valid until
04/10/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for illuminated-mirrors.uk.com



Excellent

4.77/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 276 Trusted Shops reviews collected in the last 12 months.
In total, illuminated-mirrors.uk.com has already collected 1,526 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
17/12/2018
Date of order
07/12/2018
17/12/2018
My daughter loves her mirror. They kept me informed of the delivery details and when it arrived the instructions were easy to follow.
Excellent quality well-made mirror.
4.67
Excellent

Date of publication
14/12/2018
Date of order
03/12/2018
14/12/2018
We’ve had three mirrors now My daughter said it was the best present EVER Looks like Manchester airport runway - bright lights Superb. Service was great no quibble on a damaged mirror - exchanged.
4.67
Excellent

Date of publication
10/12/2018
Date of order
28/11/2018
10/12/2018
You delivered what I required
5.00
Excellent

Date of publication
10/12/2018
Date of order
21/11/2018
10/12/2018
Brilliant
5.00
Excellent

Date of publication
08/12/2018
Date of order
31/10/2018
08/12/2018
Very pleased, good quality, well built and well thought out.
5.00
Excellent

Date of publication
06/12/2018
Date of order
22/11/2018
06/12/2018
Very quick delivery and fantastic quality goods
5.00
Excellent

Date of publication
04/12/2018
Date of order
24/11/2018
04/12/2018
Fast delivery, excellent product, I’m very happy with my high quality mirror
5.00
Excellent

Date of publication
04/12/2018
Date of order
24/11/2018
04/12/2018
Product, great. Customer service shockingly bad... they have what seems like two school boys running the place. No common sense between them and they're managers. If you can buy elsewhere then do... its a shame as the company could do really well if they invested in good staff.
2.00
Poor

illuminated-mirrors.uk.com replies: 05/12/2018
Hello Sir/Madam, we are very sorry you had problems with your delivery. I understand a refund has been issued from our end, this can take sometime (dependant on the method of payment) to show in your account. If you have any questions please do let us know. Kind Regards Illuminated Mirrors

Date of publication
03/12/2018
Date of order
23/11/2018
03/12/2018
Quick delivery. Really pleased with the mirror, it’s gorgeous and looks fab in my daughters bedroom.
5.00
Excellent

Date of publication
03/12/2018
Date of order
23/11/2018
03/12/2018
Brought this mirror for my daughter for Christmas. I am sure she will love it.
5.00
Excellent

Date of publication
02/12/2018
Date of order
20/11/2018
02/12/2018
Well made and easy installation.
5.00
Excellent

Date of publication
01/12/2018
Date of order
20/11/2018
01/12/2018
Very happy with the mirror and company thanks
5.00
Excellent

Date of publication
30/11/2018
Date of order
19/11/2018
30/11/2018
Very good granddaughter will love it thank you
5.00
Excellent

Date of publication
24/11/2018
Date of order
14/11/2018
24/11/2018
Second purchase, which proof if needed of quality product, together with prompt delivery and well thought out packaging to ensure that damage is unlikely
5.00
Excellent

Date of publication
20/11/2018
Date of order
10/11/2018
20/11/2018
Excellent for everything. Great mirror, quick delivery, well packaged. Perfect
5.00
Excellent

Date of publication
20/11/2018
Date of order
08/11/2018
20/11/2018
Fast service
5.00
Excellent

Date of publication
18/11/2018
Date of order
08/11/2018
18/11/2018
Great packaged product, fast delivery
5.00
Excellent

Date of publication
18/11/2018
Date of order
18/10/2018
18/11/2018
Good quality , but shaver point not in same place as advertised
4.00
Good

Date of publication
16/11/2018
Date of order
06/11/2018
16/11/2018
Great product and excellent customer service.
5.00
Excellent

Date of publication
13/11/2018
Date of order
03/11/2018
13/11/2018
Good product, fast delivery
5.00
Excellent

Date of publication
10/11/2018
Date of order
31/10/2018
10/11/2018
A lovely mirror
5.00
Excellent

Date of publication
07/11/2018
Date of order
26/09/2018
07/11/2018
Arrived the day after I ordered, well packed and exactly as described. Looks lovely in our new bathroom
5.00
Excellent

Date of publication
06/11/2018
Date of order
14/09/2018
06/11/2018
Still awaiting delivery of my order. Delayed again - have been advised of delay by phone and email.
Almost at point though of cancelling the order.
Item received but faulty - has been returned but awaiting confirmation that the company has received it and so waiting on a full refund.
3.00
Fair

Date of publication
04/11/2018
Date of order
25/10/2018
04/11/2018
I haven't actually had the unit installed yet as the waiting time for a good installer around here is months atm and I'm passed the DIY stage So my review is based on the condition of the unit as I have thoroughly inspected it and tested the electrics. The unit is very well built and is top quality IMO. I have read the installation instructions and all seems straight forward enough. Delivery OK
5.00
Excellent

Date of publication
04/11/2018
Date of order
25/10/2018
04/11/2018
Brilliant
5.00
Excellent

Date of publication
04/11/2018
Date of order
08/10/2018
04/11/2018
The quality of the mirror cabinet I bought was excellent - not cheap but you get what you pay for. Unfortunately, although well packed, the mirror door was cracked on arrival (I guess Parcel Force staff don't always pay attention to big labels saying "fragile"), but a replacement door was sent promptly.
4.67
Excellent

Date of publication
03/11/2018
Date of order
24/10/2018
03/11/2018
Arrived very quick and was as described looks fantastic
5.00
Excellent

Date of publication
02/11/2018
Date of order
23/10/2018
02/11/2018
I ordered my mirror and it arrived so fast I’m sure it was the next day. It’s so beautiful, easy to put together and my beauty area looks perfect now :)
5.00
Excellent

Date of publication
30/10/2018
Date of order
17/10/2018
30/10/2018
Very good service and delivery very pleased with item.
5.00
Excellent

Date of publication
29/10/2018
Date of order
12/10/2018
29/10/2018
This is a nice mirror. When it arrived damaged, there a replacement was sent out quickly, with no fuss.
4.67
Excellent

Date of publication
29/10/2018
Date of order
16/10/2018
29/10/2018
Excellent service
5.00
Excellent

Date of publication
25/10/2018
Date of order
02/10/2018
25/10/2018
Received on day expected and very well packaged. Would buy again from this company. Excellent service.
5.00
Excellent

Date of publication
23/10/2018
Date of order
13/10/2018
23/10/2018
Great service. Really delighted with mirror.
Everyone admires it.
5.00
Excellent

Date of publication
22/10/2018
Date of order
09/10/2018
22/10/2018
Excellent product, delivered very quickly
5.00
Excellent

Date of publication
22/10/2018
Date of order
11/10/2018
22/10/2018
came with the cabinet mirror broken. the teame resolved the situation rapidly. to be fair it probably was the fault of the carriage company
3.67
Good

Date of publication
21/10/2018
Date of order
10/10/2018
21/10/2018
Excellent. Super quick delivery, well packaged, great mirror
5.00
Excellent

Date of publication
20/10/2018
Date of order
10/10/2018
20/10/2018
Excellentt service, value and communication as always
5.00
Excellent

Date of publication
19/10/2018
Date of order
09/10/2018
19/10/2018
Thanks
5.00
Excellent

Date of publication
19/10/2018
Date of order
09/10/2018
19/10/2018
speedy delivery with 1 hour slot available to view online, so didn't have to wait in all day. Excellent mirror, just what I was looking for - Thank you. The only problem was with the template provided to wall mount the mirror. It doesn't allow for the fact that the mirror drops 20mm when attached to the fixings so mirror ended up lower than we wanted, had to do it all again
5.00
Excellent

Date of publication
16/10/2018
Date of order
05/10/2018
16/10/2018
Very helpful when I needed advice, cabinet not up yet but looks very good quality. Will use again without hesitation.
5.00
Excellent

illuminated-mirrors.uk.com customer reviews

illuminated-mirrors.uk.com

The UK's largest LED bathroom mirrors supplier

illuminated-mirrors.uk.com was certified by Trusted Shops on 05/10/2012.

Illuminated Mirrors is home to the most extensive collection of bathroom mirror cabinets in the world, all with one thing in common – quality. Quality is at the heart of everything we do – from our products to our customer service – and is one of the reasons we are a leading name in the industry. Our manufacturing process is simple and guarantees you receive only the best bathroom cabinets and mirrors. We design, manufacture and hand-finish all components of our mirrors. This allows us to ensure that every aspect of your mirror is of the highest standard possible.

Contact
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
support@illuminated-mirrors.co.uk
illuminated-mirrors.uk.com
Owner
Powerful Vision Ltd
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
Trade register
United Kingdom 06715308
Authorized representative
Jamie Bell
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with illuminated-mirrors.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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