Certificate for illuminated-mirrors.uk.com

No. X43AA02961ACB343124D3BD9F74B41602
 

Approved on
05/10/2012
Valid until
04/10/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for illuminated-mirrors.uk.com



Good

4.34/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 291 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 1,221 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Very very well packaged. The guidance on how to disable the switch were clear and followed successfully. The cabinet is of good quality and is exactly as described.
5.00
Excellent

A pleasure to deal eith
5.00
Excellent

Illuminated Mirrors delivery was excellent. The problem was Parcel Force. They didn't
put tracking information on the system. Fortunately we were in at the time of delivery.
4.67
Excellent

Have used u before everything is so professional
5.00
Excellent

Everything was as described - delivered on time, excellent quality, good instructions and looks lovely.
5.00
Excellent

Great service and top quality product
5.00
Excellent

The mirror arrived with damaged bulb fixing. Had to fix it my self
2.33
Poor

Delivered on time, lovely mirror, quality product, would recommend.
5.00
Excellent

Very efficient and professional.
5.00
Excellent

Excellent service cls not have been improved. Nowfingers crossed products are as good.
5.00
Excellent

Great product - well designed & made with next day delivery as standard.
5.00
Excellent

Bought this for my daughters room. She loves it
5.00
Excellent

Order arrived within few days of placing order, great service alongside a great looking product.
5.00
Excellent

No problems with delivery. Product looks good. Yet to be fitted.
5.00
Excellent

Infinity mirror delivered as arranged, well packed, excellent service from order to delivery, thanks to all concerned.
5.00
Excellent

Very fast service,item delivered next day
5.00
Excellent

I ordered a white cupboard, however, received a grey although that is acceptable.
On the website the company offers 24 hours delivery, but I was informed that for this product there would be at least 10 days delivery. Lead times fro different products should be made more clear on the website.
Upon discussions about the misunderstanding with the lead time the company delivered after 3 working day
4.33
Good

Well packed and fast delivery, very pleased
5.00
Excellent

A good all rounday service.
5.00
Excellent

Excellent mirror , love it , Demister feature is excellent.
4.00
Good

ORDERED AND ARRIVED ON TIME AS DESCRIBED
5.00
Excellent

No problems at all. Great service.
5.00
Excellent

Love the mirror it self however the mirror arrived damaged.
3.67
Good

DO NOT USE
Absolutely appalling Customer service, shoddy product too. Wrong mirror sent & substandard finish.
Numerous emails needing to be sent to their customer service, as part of their 'returns procedure' as well as chase ups for getting a full refund - still waiting for refund after more than 3 weeks.
Now in the hands of my credit card company and Wiltshire Council Trading Standards.
1.67
Poor

Excellent illuminated bathroom cabinet at really competitive price with very quick delivery and well packaged.
5.00
Excellent

The bathroom cabinet was delivered next day. It is exactly as the photo indicated, sturdy and stylish. Just what I wanted. Thank you.
5.00
Excellent

Fast delivery of well priced, big bathroom mirror with excellent packaging to prevent breakage. Looks great when fitted.
5.00
Excellent

Terrible. Sent wrong mirror twice, mirror not as described on website, took ages to get a refund. Only positive was very quick delivery of two mirrors I didn’t want.
2.50
Fair

All Good.
5.00
Excellent

Perfect service. Mirror looks fabulous, teenage daughter loves it.
5.00
Excellent

Great customer service and lovely quality cabinets
5.00
Excellent

Ordered a Hollywood mirror and am very pleased with it. The quality is excellent and I have rated it as such even though it arrived with a defective bulb. On contacting customer service through the contact page on their website I received a reply 20 minutes later. After clarifying the fault, a new bulb was dispatched and arrived the next day.
4.67
Excellent

So pleased with the mirror. Perfect for my daughter's bedroom.
5.00
Excellent

we have only just fitted this mirror in our new bathroom, it's perfect, no flaws, excellent soft warm light, looks lovely, it is exactly as shown in the photo on website, top quality product, would highly recommend...The packaging thank goodness was more than adequate, as parcel force seem for some reason to have managed to put two fairly large holes in the outer packaging but mirror was safe.
5.00
Excellent

Mirror received very promptly and was exactly as described.
5.00
Excellent

v good
5.00
Excellent

Received in good time , mirror cabinet just as described and looks lovely in my bathroom , not in use yet as still decorating but I’m sure it’s gonna be fabulous, very pleased and would definitely recommend this company.
5.00
Excellent

brill
5.00
Excellent

great
5.00
Excellent

Good communication and overall customer service
5.00
Excellent

illuminated-mirrors.uk.com customer reviews

illuminated-mirrors.uk.com

illuminated-mirrors.uk.com was certified by Trusted Shops on 05/10/2012.

Contact
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
sales@illuminated-mirrors.co.uk
illuminated-mirrors.uk.com

Owner
Powerful Vision Ltd
Illuminated Mirrors Bush House, 6 Quartermaster Road
BA13 4JT Westbury Trading Estate, Westbury
United Kingdom
Trade register
United Kingdom 06715308
Authorized representative
Jamie Bell
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with illuminated-mirrors.uk.com in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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