Treated UK
Reviews:

159 total reviews   118 reviews in the last 12 months

Review summary

Customers frequently highlight the speed and efficiency of the service, often noting how quickly their orders were processed and delivered. Many customers mention the helpfulness of the staff, with several appreciating the support and willingness to resolve issues. Customers frequently comment on the quality of communication, with positive remarks about responsiveness and clarity. The ease of using the website and ordering process is often praised, being found straightforward and user-friendly. The professionalism and thoroughness of the service are repeatedly acknowledged, with customers appreciating medical checks and feeling reassured. Customers also comment on the effectiveness of treatments and outcomes, with most reporting positive health results. Some customers express dissatisfaction with the helpfulness of the staff, and a few note communication gaps or lack of information. Opinions about pricing are mixed, with some customers feeling that treatments are too expensive compared to alternatives. A few customers note a lack of improvement in treatment effectiveness. Additionally, a minority express frustration with service refusals or being denied specific treatments, often citing lack of discussion or support.

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ReviewsTreated UK

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Very helpful and quick to deliver

Reply from Treated UK

Thanks for your feedback. We’re really pleased to hear that you found the service helpful and that your order arrived quickly. It’s great to know you had a smooth experience. Thank you once again! If you ever need anything or have any questions, please do let us know.
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Thoroughly professional service.

Thoroughly professional service which leaves the user with the reassurance of being in safe hands.

Reply from Treated UK

Thanks for your feedback! We’re really pleased to hear that you found the service professional and reassuring. Providing safe, reliable care is extremely important to us, so it’s great to know you felt supported. If you ever need anything further or have more feedback to share, please feel free to get in touch through your Treated account. Thanks again!
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Used tablet medicine before with no effects, i tried to get injections, but you would not prescribe it and said try this, i gave it a try with no effect at all because i broke my pelvis in 4 places previously so i need and wanted to try the injection i would also get a medical professional to provide me with the right training to administer the injection

Reply from Treated UK

Thanks for your feedback. We’re sorry to hear that this treatment wasn’t effective for you. Our clinicians have reviewed your concerns and reached out to discuss the next steps, including the requirements for accessing alternative treatment options. As advised, once you’ve been shown how to use this treatment by a healthcare professional, our clinicians will be able to review your request further. If you have any additional questions, please feel free to get in touch through your account.
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Reply from Treated UK

Thanks for your review. Was there anything in particular you didn’t like about our service? If you could let us know, that would help to address your problem and make our service better.
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A bit too expensive for treatment

Reply from Treated UK

Thanks for your feedback. We appreciate that our prices may be a little higher than what you might pay for an NHS prescription. But we are a private service, and our prices are inclusive of the cost of your medication, consultation with a registered clinician, prescribing and dispensing costs, and express delivery by secure courier.
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It was a relief for my request to be treated promptly.

Reply from Treated UK

Thanks for your feedback! We’re really pleased to hear that your request was handled promptly and that this made a difference for you. It’s great to know you had a positive experience. We’re always looking for ways we can make our service better, so if you’ve got any other feedback in future, please do let us know. Thanks again!

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