katanamart.co.uk
Reviews:

93 total reviews   

4.35

Good

93 reviews since Dec 29, 2025

5
65 %
4
24 %
3
3 %
2
< 1 %
1
9 %
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Review summary

Customers frequently praise the overall quality and craftsmanship of the products. Many also applaud the helpfulness and quick responses from customer service when support is needed. Communication about order status and updates is generally appreciated when provided. However, delivery speed is a major concern, with many customers noting long wait times. Some also report encountering minor product defects or issues. Customer service receives mixed feedback, as there are instances of unresponsiveness or unhelpful interactions. Additionally, a few customers experience frustration with the website's usability and navigation, especially when attempting to check order status. There are also mentions of insufficient communication or slow replies regarding order updates.

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Reviewskatanamart.co.uk

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Community member 
1 Reviews
 Verified
The Katana arrived in excellent condition. Superb craftsmanship. Beautifully made,solid blade. Well packaged. The inclusion of the bag was a delightful design. The maintenance kit, excellent value. And the nice free gift added to a fabulous order. In all, so very happy with the product. Worth the waiting for. The Katana is Beautifully balanced, strong of build with a terrific handle of craftsmanship. The Saya, solid construction, allowing the blade a smooth glide in and out of the Saya.I am so happy of the sword. Well done in providing a excellent service throughout the process of the order. I am very appreciated of the customer care and service. Kind regards Mr D Wooding
Community member 
1 Reviews
 Verified

Higo Koshirae Iaito 2nd Generation.

The only issues I had were around logistics, The length of time it takes from order to delivery to the United Kingdom you do start to doubt that it is going to arrive and more importantly the fact I never received a tracking number. Which made the courier's job somewhat a frightening experience when the German Shepherd's appeared "I'm pretty sure he left with wet lumps in his underpants "anyway rant over". After nearly 4 months of continuance use and sometimes intense training the overall quality of the afore mentioned Iaito is remarkably good and has exceeded my expectations given the price. I personally favour the Higo Koshirae style for it's understated features although the SAMEGAWA is white instead of black (a small detail I know). The plain KOJIRI, KASHIRA and FUCHI gives this Iaito an understated and functional elegance. The TSUKA- ITO wrap is well executed and appears to live up to daily use. The MEKUGI and MEKUGI ANA line up and holds the tsuka solid with no movement. The HABAKI fits extremely well. The HAMON is quite a distinctive pattern and the HI is well pronounced. The weight and balance suits me perfectly. Plus the TACHIKAZE has improve my posture and cutting technique. All in all really impressed with Higo Koshirae Iaito 2nd Generation. The Sageo is not supplied as stated in the item description. Unfortunately I've had to corp the photo to remove the shinken.
Community member 
1 Reviews
 Verified

Wakizashi

Recently purchased both a matching Katana and Wakizashi. Even after reading many positive feedback reviews I was still a wee bit apprehensive about Katana Mart UK. However, less than a Month after parting with my cash the two Swords arrived safely and I couldn't be more happier. I cannot fault this Company and especially the top correspondence from Alex. I can Guarantee that they are not a scam and if your purchase is a good as mine you won't be disappointed. This week (July 2026) I have purchased my third sword (Wakizashi Shirasaya) and look forward to receiving it in a few weeks time. Now I must add, all of my Swords are for display only so I cannot give any feedback on their cutting ability/strength but I will say, please be careful as they are 'EXTREMELY SHARP' i accidently sliced my left thumb wide open requiring six stitches at A&E (ouch) My fault not the blade. Give these Guy's a go, especially if you're from the UK, no issues with Customs, Tax, or a knock at the door by the Boys/Girls in Blue but just be patient and your purchase will get to you in around a Month unless you order something special then expect several Months. Huge thank you to Alex and everyone at Katana Mart 10/10
Community member 
3 Reviews
 Verified

BE PATIENT...

All in all,i have brought 3 swords from,katanamartuk and i have found the customer service's,sometimes a little slow to reply,but on whole of it,when i have encountered a problem,Alex has stepped up to the plate and in my view has gone above and beyond to sort out a shipping problem i encountered plus the,Shibata katana was a lot better in the steel than the pictures. So i'm extremely happy with the katana and the service i received from,Alex,katanamartuk team. I will definitely be back when i have saved a bit more cash. Thanks guys.
Community member 
2 Reviews
 Verified
I’m happy with the quality of the product I purchased. However, the delivery took quite a long time, which was disappointing. If you’re looking to buy a product and don’t mind waiting for delivery, this shop might be a good option for you.
Community member 
1 Reviews
 Verified
They took a while to deliver, but i expected that, and when i contacted them, I received a speedy response with updates. Received my products and was delighted with the quality. Thanks Alex.
Community member 
5 Reviews
 Verified

Best UK sword supplier

Beautifully packaged and handled items direct to your door. Most major suppliers cannot import real swords, and those available here elsewhere are not nearly the quality at similar cost. Outstanding 🙏
Community member 
3 Reviews
 Verified

FOR PRICES PAID,EXCELLENT KATANAS.

This Wakizasi was the my first purchase from katanamartuk,and for the price i paid i really could not be happier. The Wakizasi itself is beautiful and the service i received from,Alex,katanamart,was excellent so i will definitely keep coming back. Thanks for everything.
Community member 
1 Reviews
 Verified
Great katana! Took time to get to me but that's a good thing. It means time and care has been taken to make and deliver the sword which is of excellent quality and workmanship at a very good price. I would definitely recommend but bear in mind quality takes time.
Community member 
1 Reviews
 Verified
Exceeded expectations.. Habaki was however a bit rough in construction.. Other than that, excellent.
Community member 
1 Reviews
 Verified
Great service and answered my questions quickly. Quick delivery. Really pleased with my purchase. Thank you
Community member 
1 Reviews
 Verified

Thank you! :)

We've ordered from you several times and are very pleased! You have a wonderful website with a wide selection of products and excellent quality, as well as excellent customer support and fast delivery! Thank you so much!
Community member 
1 Reviews
 Verified

Tanto

Ordered a tanto to go with the katana and wakizashi previously purchased.ordeted on the 11th July and received on 16th, great service and quality, just need to keep practicing my sageo knots.regards John
Community member 
1 Reviews
 Verified
The iaito is great, using it in practise feels good and is exactly what I ordered
Community member 
1 Reviews
 Verified
Great service and a quality product for both kata and tameshigiri
Community member 
3 Reviews
 Verified

Great product

I’m very happy with my orders, the only thing letting Katanamart down is the delivery lead times, however they kept me fully informed so I was aware of the long lead times, so no real issue.
Community member 
1 Reviews
 Verified

Disappointing

Delivery was disappointing with delays and when swords arrived they were both loose in their saya. The tanto was so loose as to be dangerous!
Community member 
1 Reviews
 Verified
Perfect product, perfect service! Thank you!
Community member 
1 Reviews
 Verified
Item is really lovely exactly as described
Community member 
1 Reviews
 Verified
You were very helpful in making sure our son got his birthday present on time and has used his sword in a competition and he loves it thanks once again D Clark x

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