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the day after paying for try at home fitting and shipping mister spex shut down operations so I wasn’t able to continue with the order and had to pay the shipping etc.
Reply from misterspex.co.uk
Dear customer,
thank you for your feedback.
We're very sorry to hear about your experience. We understand how frustrating it must be to have paid for a Try at Home order shortly before our operations were cancelled.
Please know that our teams carefully assess each case, and we aim to find fair solutions for our customers. If your concern hasn’t been resolved yet, we’d be happy to take another look. Feel free to reach out to our customer service team directly – we’re here to help.
Kind regards,
your Mister Spex Team
Verified
