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topregal.co.uk
Reviews:

87 reviews in the last 12 months271 total reviews  

4.90
Excellent

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Top positive review

28 Feb 2024
 Verified review
Bought two roller conveyors - Extremely happy. They arrived quickly, were easy to assemble, had all the hardware plus spares. The staff were super professional and the website and billing integration seamless. I'll be buying from Topregal again. Very, very easy to work with.

Top negative review

6 Sept 2023
 Verified review
the delivery service was not very good, got told on the day of expected delivery that it was going to be delayed. item also turned up with quite a few marks on it.
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Reviews for topregal.co.uk

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31 Jan 2024
 Verified review
Good service
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Answer by topregal.co.uk
9 Feb 2024
Hi Many thanks for leaving us a 5 star review, it is much appreciated, but even better to see you are satisfied with your purchase. We do hope to see you at Topregal again soon
31 Jan 2024
 Verified review
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24 Jan 2024
 Verified review
Item as described and delivered promptly. Website images weren’t the best, but they took some more for me.
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Answer by topregal.co.uk
24 Jan 2024
Hi - Many thanks for the 5 star review and the time taken to leave it. Yes we know some of our pictures are CAD impressions, or not showing the part you need to see. We are always happy to take additional pictures from our stock. I am pleased you felt satisfied with the rest of the process to leave us such a kind review. Much appreciated
17 Jan 2024
 Verified review
Easy to order, prompt delivery
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Answer by topregal.co.uk
18 Jan 2024
Good morning Many thanks for taking the time to rate our services and delivery service. It is fantastic to hear you had such a positive experience, and we do hope to see you again soon
8 Jan 2024
 Verified review
I love it
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Answer by topregal.co.uk
11 Jan 2024
many thanks for the 5 star review, its great to hear you have been happy with the service you have received
24 Jan 2024
 Verified review
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Answer by topregal.co.uk
24 Jan 2024
Hi there Many thanks for the 5 star review. It is great to see you feel able to award such a great star rating!
9 Jan 2024
 Verified review
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3 May 2023
 Verified review
very helpful in every way possible, very friendly when approached with problems. very professional company with a speedy response. a great company to do work with.
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Answer by topregal.co.uk
5 May 2023
Thank you for taking the time to rate. I am pleased we were able to show your our commitment to providing customer service. Thank you for your kind words, much appreciated
20 Dec 2023
 Verified review

First class company to deal with !

Excellent service from first phone call to delivery of goods ! In these days of poor service and let downs , Topregal have restored our faith in companies , they were pleasant , efficient and their product surpasses any we have looked at in our search for racking ! Thank you Topregal your racking has made an old man very happy !
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Answer by topregal.co.uk
27 Dec 2023
Good morning That is amazing to hear and even better than the kind words, is the fact you are happy with the product quality and service received. It was a pleasure to assist (I was the person who took the order over the phone) and it was very nice to have such a nice customer on the other end of the phone!
13 Sept 2023
 Verified review
All was good with my order, they were shipped to Australia and they are very happy with everything so a great result. the only thing that you may need to think about is the packing of the items so that they don't rub together and damage the paint. otherwise I am very happy.
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Answer by topregal.co.uk
18 Sept 2023
Good morning many thanks for the top marks review. It is great to hear you were happy with every aspect of your experience shopping with us
23 Aug 2023
 Verified review
very nice product, the service is great easy communication, easy to understand the website and super fun to order what you need, always looking to come back and order more. couldn't ask for more. over all really good experience. thanks
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Answer by topregal.co.uk
7 Sept 2023
Hi Thanks so much for taking the time to leave us a review and I am pleased you felt able to mark us so highly. I do hope we are your first choice next time you need more racking
19 Jul 2023
 Verified review
quick response to enquiry efficiently administered same day delivered speedily good price ex-stock rather than having to wait I could not ask for more - and our client very happy with the product. I couldn't ask for more.
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Answer by topregal.co.uk
20 Jul 2023
hi there What a lovely review! Thank you! It's great to see we ticked off all the parts of the experience that was important to you, and we appreciate you sharing that on this platform. We are really pleased you had a good contact with us and look forward to seeing you again soon
7 Jun 2023
 Verified review
great bunch of guys really helpful and nothing is too much trouble. only change i would make is to distance themselves from the company they use to service their EPS etc as they are useless
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Answer by topregal.co.uk
8 Jun 2023
Hi Thank you for the positive words about us here at TOPREGAL. Sorry to hear you were not impressed by our chosen agent. Feedback gratefully received and passed on to the management team. We do hope to see you again soon
21 Aug 2023
 Verified review
They delivered next day even though it was advertised as 2 to 3 days. Good quality racking, clear instructions. Good use of graphics on the website to design our loading bay solutions.
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Answer by topregal.co.uk
7 Sept 2023
Hi Now this is what we like to hear, that we have exceeded your expectations in pretty much every way. Hope to see you again soon at Topregal
1 Dec 2023
 Verified review

Fantastic service and efficiency.

We have been ordering sections of racking as our business grows with 5 lots ordered so far. Service has been exemplary and unbelievably fast. We will be back to order some more soon!
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Answer by topregal.co.uk
1 Dec 2023
Hi We couldn't ask for a better review! Thank you so much! It's great we have delighted you with our service and hope we are able to do so again soon!
6 Dec 2023
 Verified review

Good range of items, helpful

Good range of items but more importantly, people that answer questions quickly and good product information. Have purchased from them a few times now and the service is consistant.
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Answer by topregal.co.uk
11 Dec 2023
Good afternoon You are too kind! Many thanks for the warm words. I will trace your orders on the system and make sure the staff members concerns receive you appreciation!
3 May 2023
 Verified review

Excellent customer service

Purchase both their HSE1000/3 pallet stacker and more recently HWE1500-2 electric pallet truck. Very competitive pricing and excellent customer service.
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Answer by topregal.co.uk
3 May 2023
Thank you for taking time from your day to review us and I am pleased you felt our service was good. I am even more pleased you feel the products are of good price and quality and they have helped you and your business Best wishes
13 Sept 2023
 Verified review

friendly service with helpful advice Nigel is a true asset to Top Regal.

service advice and professional knowledge of product from Nigel made choosing and purchasing simple and actually swung the deal to Topregal
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Answer by topregal.co.uk
18 Sept 2023
Hi - good morning That is so kind of you, and I will pass on your thanks to Nigel who will no doubt be thrilled to receive such high praise!
13 Dec 2023
 Verified review
very easy to deal with and kept in touch all the way through the delivery process, i would definetly purchase from these again.
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Answer by topregal.co.uk
14 Dec 2023
Thank you so much for the kind words! Great to hear you had such a good experience with us and I am pleased to hear you would use again.
13 Dec 2023
 Verified review
Great communication, very professional and very speedy delivery. I have used Top Regal before and will again! Many thanks.
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Answer by topregal.co.uk
14 Dec 2023
Good morning Such nice words - thank you so much for taking the time to leave the review, and its great to hear you have been impressed with our service and products. We do hope to see you again soon