topregal.co.uk Reviews:
Review summary
Reviews for topregal.co.uk are consistently positive. Customers frequently praised the fast and prompt delivery of their orders, often mentioning same-day or next-day arrivals. Many highlighted the excellent or outstanding quality of products received, expressing high satisfaction with their purchases. The ordering process was described as easy and hassle-free, supported by a user-friendly website that made shopping straightforward. Numerous reviewers also appreciated the great value for money, competitive pricing, and feeling they got good deals. Customer service was widely described as exceptional, helpful, and responsive, with staff going above and beyond to resolve issues and assist customers. When problems arose, most were resolved promptly and professionally. A couple of customers noted negative interactions with customer service, though these were exceptions to the overall positive experience.
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Reviews for topregal.co.uk
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Tip Top Service
Once again the team at Topregal deliver, not only on the product, but price and delivery as well.
You can put into words as much as you like, but quite simply the team just perform, time and time again.
Answer by topregal.co.uk
Hi
that is amazing to hear, thank you so much! It is lovely to hear such positive feedback and we are very grateful for you sharing it
Quick service, helpful customer service
Answer by topregal.co.uk
Good morning
Thanks so much for the glowing review! We really appreciate you taking the time to leave it
Quick delivery, on-line configurator well developed and helpful
Answer by topregal.co.uk
Good morning
Many thanks for the kind words, it is very kind if you to compliment the system we have - we are very pleased with it
Thanks again for using TOPREGAL
Excellent customer service. Quick response to a query which was dealt with professionally. Excellent quality product, delivered quickly. Would thoroughly recommend this company.
Answer by topregal.co.uk
Hi
That is great news, and so nice to hear we managed to solve the issue to your satisfaction. It is often when things go wrong you see what a companies real service is like so we are pleased you had a good experience with us
You can tell how good a company really is when the unexpected happens. Such hiccups can happen with any company, when they did TopRegal's customer service was exceptional and the situation was resolved promptly regardless of cost. We would definitely recommend this company and will use them again. E.A Clare & Son Ltd - Liverpool
Answer by topregal.co.uk
Good morning
Many thanks for such a kind review, and its very much appreciated. We didn't take action to get a review like this, we did what we felt was right, to sort out the issue you were having with the racking, but its amazing, and so kind of you to leave this review. Thanks must also go to E A Clare and yourself on how you worked with us pragmatically to solve the problem. We too look very much forward to working with you again
Answer by topregal.co.uk
Good morning
Thanks so much for taking the time to review us, it is much appreciated
Answer by topregal.co.uk
Many thanks for the 5 stars! Much appreciated!
Fantastic service and shelving - it’s nice to deal with a company that doesn’t miss parts in deliveries.
I had a few problems of my own making during the order so emailed in and got help within the day to resolve specification.
Answer by topregal.co.uk
Good morning
Many thanks for taking the time to review us and I am really pleased you felt able to award us top marks! We hope to see you again soon
Products outstanding, Customer Service better than that!
The products are outstanding. Perhaps even more important than this, the customer service is exceptional. Nothing has been too much trouble and I don’t think I’ve ever had an easier experience in having an item replaced that was damaged during transit. This is about the best I have ever experienced.
Answer by topregal.co.uk
Good morning
Such kind words! Thank you so much for leaving this review. We dont take the actions we do in the hope to get reviews like this (but they are always nice to get!) The paramount importance is to make good any issues with transport damage. The cusotmer should not have to be delayed when a courier damages their order!
Answer by topregal.co.uk
Hi
Thank you so much for the 5 star review, we are very thankful, but even more pleased you had a good experience with TOPREGAL and we hope to see you again very soon
Answer by topregal.co.uk
Good morning
Many thanks for the 5 star review, it is very much appreciated, and we are pleased you had a good experience with Topregal
Answer by topregal.co.uk
Good morning
Many thanks for the 5 star review. It is very much appreciated. We do hope to see you again very soon at TOPREGAL
Excellent in all areas
Fabulous service for the purchase of our new forklift.
Susan was marvellous in all areas. From taking our first phone call, to a visit to their site, quoting, invoicing and arranging delivery in 24 hours.
Outstanding in every area. Other companies take note, this is how you need to be.
Answer by topregal.co.uk
Hi
Thats amazing to hear, thank you so much. Sue will be thrilled to know you were really pleased with the service she provided and your words are very kind. Thank you for taking the time out to leave such a warm review!
Answer by topregal.co.uk
Good morning
Many thanks for the 5 star review, much appreciated
Very Pleased
Answer by topregal.co.uk
Many thanks for the 5 star review! IT is very much appreciated
Answer by topregal.co.uk
Many thanks for the 5 star review, it is much appreciated and very kind of you!
