www.catering-appliance.com- Logo - reviews

www.catering-appliance.com 
Reviews:

444 reviews in the last 12 months4,902 total reviews  

www.catering-appliance.com- Logo - reviews

www.catering-appliance.com 
Reviews:

444 reviews in the last 12 months4,902 total reviews  

Review summary

Reviews for www.catering-appliance.com are consistently positive. Customers consistently praise the quick and prompt delivery, with many orders arriving earlier than expected. Customer service is frequently highlighted as helpful, friendly, and professional, with staff often going above and beyond to resolve issues and provide assistance. Many customers also appreciate the competitive prices and overall value for money. Ordering is described as easy and straightforward, both online and over the phone, and staff are often noted as informative and willing to help resolve queries. Efficient handling of issues, such as refunds and product faults, is also positively mentioned. Communication is generally considered good, keeping customers well informed. A few customers, however, noted occasional delivery delays or courier issues. Some also experienced less satisfactory initial responses when handling issues, and there were mentions of either too many or too few updates regarding orders.

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Reviews for catering-appliance.com

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Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you so much for giving us 5 stars
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you so much for giving us 5 stars
Community member 
1 Reviews
Fast and efficient service, no complaints!
Answer by www.catering-appliance.com
Thank you for sharing your experience.
Community member 
1 Reviews
Nothing
Answer by www.catering-appliance.com
Thank you so much for giving us 5 stars
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you for leaving us 4 stars, please let us know what to do to reach 5 stars.
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you so much for giving us 5 stars
Community member 
1 Reviews

Goid job

Viewed it, bought it, you delivered before my expectation. So great job. Thank you
Answer by www.catering-appliance.com
Thank you for giving us 5 stars.
Community member 
1 Reviews
On Time and good kit. Very happy
Answer by www.catering-appliance.com
This is great to hear, thank you for your kind words.
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you so much for giving us 5 stars
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you so much for giving us 5 stars
Community member 
1 Reviews
Spectacular service!!!!!!
Answer by www.catering-appliance.com
This is great to hear, thank you for your kind words.
Community member 
1 Reviews
Ceramic Egg BBQ arrived perfect. Earlier than expected with good communication from transport company and drivers who were very polite and helpful.
Answer by www.catering-appliance.com
Thank you for your kind feedback! We’re delighted to hear that your Ceramic Egg BBQ arrived in perfect condition, ahead of schedule, and that the delivery team provided excellent service. We really appreciate your support and look forward to serving you again in the future.
Consumer profile image
Abdur K.
1 Reviews
They don’t want to pay full refund
Answer by www.catering-appliance.com
We’re sorry to see this review and would like to clarify the situation. You requested to return multiple items from your order, and we provided separate return instructions for each item, as they needed to be sent back to different suppliers. Unfortunately, the items were returned to a single supplier, and we are currently awaiting confirmation of what has been received. As soon as the returned goods are confirmed, we will process your refund promptly. We have also waived any restocking fees as a gesture of goodwill. To reassure you, a refund has always been our intention once the returns are correctly received and verified. We’re continuing to work with our suppliers to resolve this as quickly as possible and will keep you updated. If you’re able to provide any tracking details or further information, this may help us speed things up.
Community member 
1 Reviews
Rapid response to a question, and fast delivery
Answer by www.catering-appliance.com
Thats great to know, thank you for sharing.
Community member 
1 Reviews
Very efficient service, quick delivery
Answer by www.catering-appliance.com
Thank you for letting us know.
Community member 
1 Reviews
Perfect from start to finish, would highly recommend, many thanks ☺️
Community member 
1 Reviews
Customer service was excellent in replying to my query. Although the goods took longer to be delivered I was pleased with the quality and service.
Answer by www.catering-appliance.com
Thank you for your kind words. We’re delighted our customer service team were able to help with your query, and we really appreciate your patience with the delivery. We look forward to serving you again.
Community member 
1 Reviews
Great customer service and prompt delivery
Answer by www.catering-appliance.com
Thats great to hear, we wil let lucy know. Thank you.
Community member 
1 Reviews
helpful and quick service
Answer by www.catering-appliance.com
Thank you for sharing your experience.
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you for giving us 5 stars