www.catering-appliance.com- Logo - reviews

www.catering-appliance.com 
Reviews:

444 reviews in the last 12 months4,902 total reviews  

www.catering-appliance.com- Logo - reviews

www.catering-appliance.com 
Reviews:

444 reviews in the last 12 months4,902 total reviews  

Review summary

Reviews for www.catering-appliance.com are consistently positive. Customers consistently praise the quick and prompt delivery, with many orders arriving earlier than expected. Customer service is frequently highlighted as helpful, friendly, and professional, with staff often going above and beyond to resolve issues and provide assistance. Many customers also appreciate the competitive prices and overall value for money. Ordering is described as easy and straightforward, both online and over the phone, and staff are often noted as informative and willing to help resolve queries. Efficient handling of issues, such as refunds and product faults, is also positively mentioned. Communication is generally considered good, keeping customers well informed. A few customers, however, noted occasional delivery delays or courier issues. Some also experienced less satisfactory initial responses when handling issues, and there were mentions of either too many or too few updates regarding orders.

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Reviews for catering-appliance.com

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Community member 
1 Reviews
Easy website to go through, easy to order but haven’t had delivery date or delivery yet. So far it’s been a smooth journey. Hoping for delivery next week!
Answer by www.catering-appliance.com
Thank you for taking the time to leave us 4 stars. We hope your experience has been positive.
Community member 
1 Reviews

If you know what you want

I like the fact I ended up with exactly what I needed. Some massages weren't acted on which cost the whole process time.
Answer by www.catering-appliance.com
We are sorry to hear this and will investigate as to why this happened.
Community member 
1 Reviews
Found all contacts most professional every time.
Answer by www.catering-appliance.com
That is great to hear, thank you for sharing your experience.
Community member 
1 Reviews
excellent customer service (I recommend phoning them !)
Answer by www.catering-appliance.com
That is great to know. We look forward to hearing from you again soon!
Community member 
2 Reviews
I tried a few others in the market without success as I needed the appliance within a week, you went above and beyond offering a model that was meant for display telling me my need was greater than yours.
Answer by www.catering-appliance.com
Thank you for taking the time to share your positive experience. We are pleased we were able to help you source the model you needed.
Community member 
1 Reviews
Always great products and always in time
Answer by www.catering-appliance.com
That is great to know, thank you so much for sharing your experience.
Community member 
1 Reviews
Good price, easy website and good delivery
Answer by www.catering-appliance.com
Thank you for your review, please let us know how we can reach 5 stars.
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you for leaving 5 stars. It is very much appreciated.
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you for leaving us 5 stars.
Community member 
1 Reviews
Very friendly and helpful
Answer by www.catering-appliance.com
Thank you for sharing your experience; it is very much appreciated.
Community member 
1 Reviews
When delivery date changes let the customer know
Answer by www.catering-appliance.com
Thank you for your feedback. We understand how frustrating it can be when a delivery date changes without prior notice. As an online retailer, we work with a range of manufacturers and, in most cases, they use their own delivery partners. While we always aim to provide accurate delivery timelines, there are occasions where changes happen outside of our direct control. That said, we take your experience seriously and are actively working with our partners to improve communication so that any updates to delivery schedules are shared with customers as quickly as possible. We appreciate your patience and your feedback helps us improve our service.
Community member 
1 Reviews
hi there, no delivery as yet,will reply when received item. tks Michaerl F Smith
Answer by www.catering-appliance.com
We hope everything has exceeded your expectations.
Community member 
1 Reviews
Ordered delivered , exactly as you expect and want
Answer by www.catering-appliance.com
Thank you for taking the time to leave a review. It is very much appreciated.
Community member 
1 Reviews
Customer service very good when it appeared the items hadn't been delivered. Very helpful and friendly and problem solved!
Answer by www.catering-appliance.com
That is great to hear! Thank you for your review; it is very much appreciated.
Community member 
1 Reviews
You kept me informed of the status of the order, the service and delivery were quick and efficient. The ability to pay on account is great, as Parish Councils don't have credit or debit cards.
Answer by www.catering-appliance.com
Thank you for your kind words! We're so glad our quick service and pay-on-account option made your experience smooth and convenient.
Community member 
1 Reviews
Such speedy delivery every time which I. This industry really matters :)
Answer by www.catering-appliance.com
We are very grateful for you taking the time to leave us a 5-star review. Thank you!
Community member 
1 Reviews

All round brilliant business

Great website, ease of purchase, amazing delivery experience - all round fantastic business. We purchased all our appliances and furniture here when we first opened our cafe - we've gone back to them for our expansion. Couldn't recommend more highly. MN
Answer by www.catering-appliance.com
Thank you so much for your kind words. We’re thrilled to hear that your experience with us has been consistently positive, from your first purchase to your expansion. It’s great to know that our products and services have supported your café journey, and we really appreciate your continued trust. We look forward to helping you again in the future!
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you for giving us 5 stars, you have made our day!
Community member 
1 Reviews
Answer by www.catering-appliance.com
Thank you for giving us 5 stars, it is very much appreciated.
Community member 
1 Reviews

What’s not to like

Had what I wanted; at a good price. Easy ordering; fast delivery. Simple really.
Answer by www.catering-appliance.com
That is great to hear! Thank you for your review, it is very much appreciated