Reviews for www.catering-appliance.com are consistently positive. Customers consistently praise the quick and prompt delivery, with many orders arriving earlier than expected. Customer service is frequently highlighted as helpful, friendly, and professional, with staff often going above and beyond to resolve issues and provide assistance. Many customers also appreciate the competitive prices and overall value for money. Ordering is described as easy and straightforward, both online and over the phone, and staff are often noted as informative and willing to help resolve queries. Efficient handling of issues, such as refunds and product faults, is also positively mentioned. Communication is generally considered good, keeping customers well informed.
A few customers, however, noted occasional delivery delays or courier issues. Some also experienced less satisfactory initial responses when handling issues, and there were mentions of either too many or too few updates regarding orders.
This text was automatically created by an AI system from user reviews.
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Reviews for catering-appliance.com
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Community member
1 Reviews
very efficient and everything delivered on time
Answer by www.catering-appliance.com
Thank you for sharing your positive experience. Please let us know what we can do to reach 5 stars.
Community member
1 Reviews
Answer by www.catering-appliance.com
Thank you for giving us 5 stars
Community member
1 Reviews
Answer by www.catering-appliance.com
Thank you for giving us 5 stars
Community member
1 Reviews
PAID FOR EARLY DELIVERY STILL NOT RECEIVED THE FRIDGE UNIT.
Answer by www.catering-appliance.com
We’re very sorry for the delays with your order and any inconvenience this caused. We appreciate your patience while we coordinated delivery and worked with our supplier.
We can confirm that a full refund has now been issued via Stripe. Thank you for bringing this to our attention, and we hope to provide a smoother experience in the future.
Community member
1 Reviews
very good customer service
very good
Community member
1 Reviews
Good value and service.
Answer by www.catering-appliance.com
Thank you for your feedback; it is appreciated.
Community member
1 Reviews
Answer by www.catering-appliance.com
Thank you for giving us 5 stars
Community member
1 Reviews
Answer by www.catering-appliance.com
Thank you for givig us 5 stars
Community member
1 Reviews
Easy process from ordering, booking in the delivery and the driver was efficient and very helpful.
Answer by www.catering-appliance.com
"That is great to know. We look forward to hearing from you again soon!"
Community member
1 Reviews
parts sorted out very quickly and received next day. Very pleasant receptionist
Answer by www.catering-appliance.com
"Thank you for your kind feedback! We're glad the parts reached you quickly and that our receptionist made a good impression. We appreciate your support and look forward to helping again!"
Great price and fantastic service,
Ordered a glasswasher at 10am and it was delivered by 9am the next day
Answer by www.catering-appliance.com
"Thank you for your wonderful feedback! We're delighted you enjoyed our great prices and fast service. Getting your glasswasher delivered so quickly is exactly what we aim for. We appreciate your order and look forward to helping you again!"
Community member
1 Reviews
Very professional and precise in helping you out ✨✨✨✨👍 outstanding customer support service and the package was done finest 👍👍👍
Answer by www.catering-appliance.com
Thank you so much for your wonderful feedback! We’re thrilled to hear you found our customer support professional and precise, and that your package was handled with great care. Your kind words truly mean a lot to us!
Community member
1 Reviews
Nice to be able to speak to someone instead of all online!! staff were very helpful and pleasant
Answer by www.catering-appliance.com
"Thank you for your lovely feedback! We're so glad you appreciated speaking with our team directly — we believe personal service makes all the difference. It's great to hear our staff were helpful and pleasant!"
Community member
1 Reviews
Answer by www.catering-appliance.com
Thank you for giving us 5 stars
Community member
1 Reviews
Great, prompt friendly service. Thank you
Answer by www.catering-appliance.com
"Thank you so much for your kind words! We’re glad to hear you had a great experience. We truly appreciate your support and look forward to serving you again!"
Community member
1 Reviews
Not repairing fridge when it is under normal use, want refund and return
Answer by www.catering-appliance.com
Hi there, I can see you have already left us a review, which we have responded to.
Community member
1 Reviews
Answer by www.catering-appliance.com
Thank you for giving us 5 stars
Community member
1 Reviews
Answer by www.catering-appliance.com
Hi there, I can see you have already left a review, which we have responded to.
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