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Review summary
Customers frequently highlight the health, vibrancy, and condition of the plants, as well as the careful, secure, and protective packaging that ensures products arrive safely. Fast and reliable delivery is commonly appreciated, and customer service is widely praised for being responsive, helpful, and professional, promptly handling issues and replacements. The store is also recognized for its competitive pricing, wide variety and availability of plants and aquarium products—including unique or rare species—and a generally user-friendly website with clear information and straightforward checkout. Some customers do report receiving damaged, poor-quality, or unhealthy specimens, while others mention courier-related delivery delays. A minority of reviewers have experienced a lack of response from customer service. Additionally, there are occasional comments about minor navigation or filtering issues on the website.
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How Trusted Shops prevents fake reviewsReviewsPro Shrimp
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Verified
Great Air Pump and Fast Delivery
I’m very happy with this Eheim air pump. It works quietly and provides a steady airflow. I also like that it has two outlets, which makes it easy to use with more than one aquarium or air stone. The quality is excellent, as expected from Eheim. The delivery was fast, and the item arrived well packed and in perfect condition. Overall, a great purchase and highly recommended.
Verified
Order was great, with only a small niggle
Order was great, I bought 8 plants and they were all were exactly what I hoped, except one pot
The Phyllanthus fluitans, only one with roots and the rest a pile of leaves. I understand those leaves with form their own roots; so eventually I'll get a bunch of them....just the initial impact was less than I hoped. Especially when compared to the Limnobium laevigatum which had multiple mature plants.
Overall I would order from Pro-Shrimp again.
Verified
Shopping for hardware was simple and pricing was good. Checkout and shipping straight forward.
On a separate order plants were delivered quickly and all in good condition again with competitive pricing.
The only part that could maybe have been better was being able to filter in stages. I was shopping primarily in tissue culture plants and struggled to filter these in position order fore/mid/background once you selected tissue culture, just a small point and I would definitely recommend.
Verified
Always happy with the service from pro shrimp
For fish keeping products pro shrimp are my go to company, the prices for the superfish cartridges are very competitive and that's mainly what I buy but I also ordered live plants this time and they arrived in perfect condition and everything was well packed and didn't take long to arrive, one very happy customer thankyou.
Verified
Surpassed Expectations
I was really worried about this delivery of 12 plants!
They were dispatched and sent on a next day delivery however the courier did not deliver until 4 days later.
I was pleasantly surprised at the plants condition on arrival. A couple had some leaf damage as the box had been squashed as well as sat in a depot for 4 very hot days. All plants were bigger and healthier than I expected and look great in my new aquarium. 2 of the damaged plants are looking a little sad after only 1 day, but I'm optimistic the others will stay healthy and continue to grow.
Verified
I’ve never had a problem with Pro Shrimp everything has always been good quality and I would normally recommend them.
I ordered some Cryptocoryne willissii Aquadip in a plant order for my new tank. They weren’t in very good condition when they arrived, I cleaned them up and put them in my old tank and watched a load of mites come off the plants.
Looking at the plants I wouldn’t have sent them out in that condition however, I will still be shopping here as this is the only bad 1 I have had
Verified
First time purchasing aquatic plants online because I’ve always felt a bit iffy over not being able to select them myself. But, I was not disappointed and I’m heavily pleased with my purchase. Although, I purchased during the weekend it came the day after Proshrimp had shipped it out. Overall, plants were green, algae free, and I had received more than I would’ve thought. Very pleased.
Verified
Mostly nice examples
In general the plants I received were of an ok standard. A couple of them had some ropey growth and dying leaves, also appears to have been unsold for some time and had become extremely root bound and showed signs of stress
( Echinodorus Reni ) Although these should recover given time. The majority were a good standard but I thought the packing methods could do with a re think as they were all squeezed in to a box a bit small for the quantity ordered and some superficial damage had occured to the extremities of a couple of individual plants requiring their removal. The Epiphytes were very nice especially the coffeefolia. The package arrived in very good time however and overall I'm satisfied with my purchase. I'll very likely use Pro Shrimp again in the future.
Verified
Excellent service from Pro Shrimp. Plants arrived well packaged, healthy and in great condition. Good selection, everything was exactly as expected and I’d happily order from them again. Highly recommended.
Verified
Everything was as ordered and delivered in good order. I ordered a couple of the pot and didn't realize there is just water in them and I don't know what to do with them as I could not see any instructions. Probably on the website so could be me who missed it but some instructions should come with the order. Otherwise 5
Verified
amazing products and customer service
all rocks and plants arrived exactly as described, after ordering twice i can’t recommend more. i like you can leave them order notes when ordering large quantities and they do the best to keep to them. quick and easy delivery too
Verified
Perfection !
The products arrived in perfect condition, carefully and securely packaged, reflecting a high standard of quality and attention to detail.
During the ordering process, I mistakenly selected the wrong item. After contacting their team, they responded promptly and handled the exchange efficiently and professionally, ensuring I received the correct product without any issues.
Overall, the service was smooth, reliable, and highly professional. I would confidently recommend ProShrimps for both their product quality and outstanding customer support.
Verified
Superb aquatic plants.
I bought a few handfuls of aquatic plants, and they were vibrant, healthy and doing wonderfully in my setups.
Would highly recommend.
And I( shall be using again.
Verified
Having newly discovered Pro Shrimp as a plant supplier, I was impressed by the choice, variety and prices of plants on offer on the website. I thought I would order a few plants as a trial and was pleasantly surprised, firstly by the ordering process and speed of delivery, and when they arrived, the quality and condition of the plants. They were lovely, healthy specimens and are all now planted and thriving in my tanks. I will definitely be using ProShrimp again!
Verified
Great place to buy aquarium decor and plants
Great store. Nearly everything arrived as expected, the one item that was mixed up (small decor piece) they sent out a replacement for at no cost. I bought some mopani wood, plants and decor here and it was all great.
Verified
King Baby Shrimp Food
My colony of little cherry shrimplets absolutely love this baby shrimp food necessary for their growth and development! Thank you very much! I bet even the adults enjoy it too!🦐 🫶🦐
Verified
Friendly and easy to use website and knowledgeable staff when I've been in store and awesome prices for everyday aquarium essentials and plants for Steve and mines fish tanks. Thank you so much, can definitely recommend and will continue to use as have done for the past few years.
Verified
Most plants are in good condition, however the Utriculaira graminifloria lid is detached slightly, and the content inside looks like dark green sludge when all of the plant is combined with some sort of nutrient gel
Verified
Excellent first experience shopping with pro shrimp. Speedy delivery with top notch communications. Will be returning to purchase the items that were currently unavailable at the time of order placement.
Verified
Spot on products 👌
Very easy company to place an order with and the communication was good, very efficient. Plants arrived in good condition considering the heat wave we have been experiencing, good delivery service. All the prices are very competitive and reasonable. I would recommend.
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
- +448003579844
- www.pro-shrimp.co.uk
- sales@pro-shrimp.co.uk
- Mansfield Woodhouse NOTTS, GBR
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