Review summary
Customers consistently praise the healthy, vibrant, and high-quality plants, as well as the competitive prices and wide variety of both plants and aquarium products available. Delivery is frequently described as very fast or prompt, and packaging is widely regarded as careful and secure, ensuring items arrive safely. Additionally, customer service is often commended for being responsive, helpful, and quick to resolve issues. Most customers are pleased with the health and condition of shrimp received. There are occasional reports of disappointing plant specimens and a handful of complaints about courier delays. Some customers also mention isolated concerns regarding the size or early mortality of shrimp, and a few have had negative experiences with customer service.
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How Trusted Shops prevents fake reviewsReviewsPro Shrimp
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Verified
I've had a few orders of plants now and have been impressed with their consistent quality and price. The range and variety of plants is very good, often with some more unusual species available that you don't always find elsewhere.The orders have so far been quickly processed and delivered, I can't say fairer than that!
Verified
TEARS OVER TINY SHRIMPS
It's the first time I have purchased from ProShrimp, it's the first time I've set up an aquarium so I was exhaustive in checking all the necessary perimeters on websites and with experienced people I know who keep fish.
I have been ardent about getting things right for everything to be just so for the arrival of my two blue shrimps. Delivery was swift and good. The packaging was excellent. But, I was surprised at the smallness of the shrimps, they were babies and not adult. They survived for less than a week😔I was so upset. The policy of ProShrimp is that if they arrive DOA you get your money back, but there is no refund for baby shrimp that only survive a few days. I am tentative about buying from ProShrimp again.
Verified
Plants were delayed because of a dhl issue but because of pro ships quality plants and how they were packed, they arrived in perfect condition even with it being 5 days in transit.
This is why I buy from them as I know I'm getting good quality products
Verified
An amazing company.
An amazing company
One of the plants didn't fare well in post due to heat I suspect but they refunded me right away I buy lots of plants from them I run an aquarium bespoke structure business and the plants are if high quality.
Verified
Great plants and spider branches
Easy to use website with different postage options. Plants arrived very well packaged and all looked healthy. When planting, there were no damaged or bad plants. My tank looks really good with these plants. This is the second time I have bought, and will do so again.
Verified
Natural sand for a aquarium
When I ordered my item they turned it around so quickly I was surprised how quickly it came within a couple of days. So I think that the service that I got was excellent I couldn't fault the service that I got.
Mr Stephen Laming
Verified
Product was well packaged when it arrived, once box was opened to reveal the flat pack it was easy to see how easy it was to assemble, once it was built it was a lovely piece of furniture for my fish tank to sit on and could actually stand the weight, very impressed with the stand, would recommend this supplier.
Verified
First time using Pro Shrimp for plants, but was very impressed with the range available and the useful descriptions. I ordered over 20 In-Vitro pots and most are growing very healthily in my newly planted tank.
The only issue was the Royal Mail delivery service that did not fulfil their delivery process which meant the plants were outside for about 36 hours. However, Pro Shrimp were quick to respond to this and reassured me of the plant health which as been borne out in the most part. Will happily use again.
Verified
Great service, outstanding items.
I recently ordered aquarium plants from ProShrimp and couldn’t be happier with the experience.
The plants arrived in fantastic condition — healthy, vibrant, and clearly well cared for. They settled into my tank straight away and are already thriving.
Unfortunately, a bottle of liquid plant fertiliser was damaged in transit, but ProShrimp handled it brilliantly. As soon as I contacted them, they acted swiftly and arranged a replacement without hesitation. No fuss, no delays — just professional, customer-focused service.
It’s rare to find a company that combines quality stock with genuine aftercare. Highly recommended.
Verified
Two out of my three plants were perfect however dropped a star as on one plant all the tips on the leaves were yellow brown and black like they'd dried out or sun burnt,all were well packed and delivered quickly though, always buy my plants from pro shrimp and this is possibly the only time I've had a damaged one.
Verified
Ordered two invitro plants. One of which was relatively hard to find in stock elsewhere - main reason I chose to try pro shrimp. Both came in reasonable condition in a reasonable timeframe.
Nothing to complain about.
Verified
2nd order of amano shrimp from pro shrimp, again they are all in great condition, well packaged, prompt delivery. 1 month on and shrimp have shed successfully and are in tip top condition.
Will use shrimp corner for everything shrimpy from now on!!
Verified
Delivered on time, shrimp looked healthy. There were 4 stowaways (bladder snails) that I had to carefully look for during acclimation, as one was super tiny! So make sure to keep an eye out for them if you don't want them in your tank as they can easily get transferred with in the net.
Verified
Excellent and quick service with the best shipping options
I have ordered several time and have never been disappointed. My only one critic is that I wanted to change something on the order but for the life of me I could get them on the phone. Nonetheless still 5 Stars.
Verified
Buy all my plants and hardscape from here because they offer the best value and on the odd occasion that I’ve had to contact customer service they’re very quick to respond and solve my query.
Verified
Excellent delivery times and good prices.
Items (rocks and spiderwood) delivered next day and exactly as expected. High quality items at very good prices. I've previously bought amano shrimp here and they were excellent as well. Will be using them again.
Verified
Superior pricing
Always the most competitive pricing, without having to go through the rigmarole of ‘price matching’ - I wouldn’t go anywhere else for remineralisation products for my RO water.
Verified
Not too bad
Was expecting little bigger plants and why would you post them on Friday knowing that they will be stuck in box over the weekend? Arrived slightly wilted/flopped and dropped few leaves unfortunately. I'm hoping that they will perk up
Verified
I have used pro shrimp twice now & im very happy with the plants i recieve. They have good roots & good colour. Over all the plants are very healthy & i shall always use pro shrimp for my plants in the future.
Verified
Superb plants well packaged - i wanted a specific plant which was
I wanted a particular Crypt that was out of stock. I added my email to the item and was notified back in stock. Ordered straight away, good delivery, well packaged plant in great condition. Now doing well in my aquarium. Have used Pro Shrimp many times, they’re always reliable