Review summary
Customers consistently praise the fast and reliable delivery, often receiving orders sooner than expected. Most are highly satisfied with the health, appearance, and condition of plants and shrimp received. Customer service is frequently commended for being responsive, helpful, and resolving issues quickly and professionally. Packaging is widely appreciated for being secure and protective, ensuring plants and livestock arrive safely. Customers regularly note competitive and fair pricing, and many consider the value excellent given the quality received. The wide and varied selection of plants, shrimp, and aquarium products is another highlight. When problems arise, customers appreciate the swift and effective resolution, such as replacements, refunds, and clear communication. A minority of customers report occasional issues with product quality or damage, as well as isolated incidents of packaging not fully preventing harm. Some also mention delivery problems or delays related to specific couriers, though these are often outside the company’s direct control.
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How Trusted Shops prevents fake reviewsReviewsPro Shrimp
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Verified
1-2 grow potted plants
I only got 1-2 grow potted plants but they all arrived on time and healthy which was a nice surprise considering they were delivered during a 30c heatwave.
I split them between a few tanks but some are in this 30l cube
Verified
Items always arrive well packaged.
Communication in regards to update on orders could do with updating as you can go for days without an update.
Other than that I enjoy shopping at pro shrimp for there great variety of items they sell.
I can always get what I need in one place
Verified
Good store that deal with shipping problems effectivly
Good range of items, ship quickly, however loose a star for using Yodel which are starting to get as bad as Evri.
Saying couldn't deliver but didn't even mark as out for delivery, then couldn't find the house when it's clearly marked on a street of houses all the same terreced houses in a cul de sac... Even our bins are numbered.
Thankfully after a few days in the tanks with some ferts, my plants I ordered with the other things have bounced back.
Verified
10/10 would recommend.
We always return to and rely on Pro Shrimp for our aquarium plants. They are high quality, and have always arrived safely and healthily with prompt delivery. Couldn’t recommend this brand more for good value, high quality plants.
Verified
Very good service also delivery and packaging is well secure .Notification all the way .All plants have done so well very impressed as i will need more items .I have to order on monday . Can you advise me please strips to test water not keen what can you recommend please am going to put a order in on monday please
Verified
Cryptocorynes were in superb condition
All the Cryptocorynes were in superb condition. I am delighted with them. The 4 aponogetons were however, not great. They are bulb plants and may well recover and look great with time - it's only a few days and they are not sprouting new leaves yet. Give them a month and I will know..
Verified
All items where very satisfactory :) came exactly as described. I ordered 3 sizes of bog wood feeling like it would be a gamble as you can't see the exact item but all 3 where perfect quality pieces that will look grand together in my tank.
I selected 4-6 working days delivery right before Christmas and the items came in 2 days ! Super fast and efficient! When I didn't think they would arrive for at least 2 regular weeks due to bank holidays
Verified
Amazing
Fantastic experience! I ordered aquarium plants with next-day delivery, and they arrived right on time in excellent condition. The plants were healthy, well packaged, and clearly handled with care. The whole process was quick and easy, and I was impressed with the selection available for shipping. Very happy with my order—highly recommend this store.
Verified
First time of ordering I was very impressed I brought live plants on decorations was abit worried about the delivery as parcels aren't always handled with care by couriers etc but they were so well packed arrived perfect. Lovely plants very pleased will definitely be my go to place from now on
Verified
Really fast postage. The only issue I had was quality of one of the products which wouldn't be pro shrimps fault.
The AquaFleur bucephalandra I purchased was already starting to go bad and has now melted right back and hopefully will come back.
Otherwise everything else was perfect. Ordered Thursday night and received Saturday.
Verified
Quality Products and Fast Delivery
Order was sent through very quickly and delivered in excellent condition. The information on the website was so useful for making a decision on what to choose and I like that the products are specifically shrimp and shrimplet safe.
Verified
Excellent delivery/ Heathy Blue Shrimps.
Excellent delivery, came very healthy, I brought Blue Shrimps, very happy with them, had them about a wk now and they're coming on great. Would buy again from this company.
Verified
Everything arrived on time and in great healthy condition. Purchased a few weeks back and now I wont go anywhere else. Just made a large order and will be doing many more
Verified
I have ordered from yourselves a few times in the past two weeks. Packaging, time of arrival from order and quality I can’t fault. I might only comment upon the size of the shrimp being small. They are thriving though I have lost a few due to size by other tank mates.
Verified
LOOKED GREAT ON DELIVERY BUT FOR SOME UNKNOWN REASON THEY WELL SOME DON'T SEEM'T LIKE MY TANKS THAT'S DESPITE BEING PLANTED AS INSTRUCTED + ALL SUSTRATE ONES PLANTED IN TETRA COMPLETE SUBSTRATE & FED REGULALLY ON TETRA PLANTAMIN ONLY FOR SOME IF NOT ALL DIE OFF IN'T COMMING WEEKS HENCE MY ORDERS MY TANKS SHOULD BE GREEN & BUSHY NOT SPARSE & SPINDLY SO WHATS AMISS? M& Bob LBBT.
Verified
Quick delivery and everything correct. I felt that all items had been well and sensitively chosen. New tank is cycling beautifully. Very happy and will be a repeat customer.
Verified
Great company
Not used Pro Shrimp till now, but having seen some reviews online I thought I give them a try. Really, really good the plants were excellent quality, although I fell ill not due to the plants but was unable to get them all in on time so one of the plants died back, but it has an excellent root growth so I'm still hopeful that it will grow back. Would I recommend this company? too right I would, easy to order quick to arrive and a fair price can't ask for better .
Verified
I ordered some plants for my aquarium and they arrived after a few days with Royal Mail at a busy time with Christmas postage. The plants was packed great and the wool was still moist keeping the plants healthy. I broke these stems down and received far more than I anticipated and the colour was amazing. One bright pink/red and one bright green. These plants have been planted so time will tell how well they do but so far an amazing experience and would recommend for plants. Very happy
Verified
I genuinely love Pro Shrimp.
Pro shrimp never disappoints, I attach a photo of two plants I had delivered 600+ miles, removed them from the packaging and put them straight into the tank until I’m ready to plant them on maintenance day (Saturday) and as you can see they look absolutely fantastic and I can’t wait to get them separated and planted!! Thank you so much guys ❤️
Verified
Amazing!!
Amazing turnaround from order to delivery! Couldn't be happier. They stock a lot of the essential items for shrimp parents and I'm already planning my next basket!