SOLETRADERReviews:
2,787 reviews in the last 12 months44,662 total reviews
Excellent
TrustmarkValid
Most relevant positive review
12 Nov 2023
Verified review
Liked that the site was able to determine automatically that I was in the USA and adjusted prices, shipping details, etc., for USA. Great prices. I also liked the ability to select Express Delivery to the USA for such a reasonable cost ($3 USD). Transaction was seamless, product was quickly readied for transit, and delivered within three days and one hour of order (ordered online 20231105 @ 1627 local time and was delivered to my door on 20231108 @ 1715 local time) - faster than many Amazon deliveries - and this was from across the pond, across the USA (Los Angeles, CA area), through customs and to my door in less than three days and one hour! Product was found to be exactly as ordered! With performance and prices like this (especially including the great Express Delivery price and speed), I will definitely be a repeat customer (this was my first purchase from Sole Trader Outlet) and will be one of the places I shop for my upcoming Christmas gift purchases! Still can't believe the shipment made it to me faster than an Amazon order I put in the same day on a different item!
Read more
Most relevant negative review
4 Jul 2024
Verified review
The shop team were great and ordered a size 8 for me (EU42) as not in stock. A size 41 was sent - this is not an 8, which apparently is not available. As a result too small and I need to send back for a refund. Please ensure you have the right sizing.
Read more
Reviews for SOLETRADER
11 days ago
Verified review
I was very impressed with the chap that served us.y husband tried on half a dozen pairs of shoes and your college was super friendly, patient and not pushy at all. The shop was also so clean and tidy. A pleasure to visit.
We will be back
Report review
7 Oct 2024
Verified review
Smooth transaction!
super fast delivery to one of their shops. Their staff was also lovely and super helpful. Easy process from purchase, delivery, and return (as one of the shoes did not fit well).
Totally recommended.
Report review
13 Oct 2024
Verified review
I arrived early 10.58am not realising the shop opens at 11.00 on Sundays. The lovely ladies who work there let me in straight away and couldn’t have been more helpful! Great customer service!
Report review
8 days ago
Verified review
Sole trader had what I wanted in stock and offered different payment methods including clear pay. The delivery was fast and I was well informed of the process. Altogether a great success.
Report review
6 Oct 2024
Verified review
I founded my dream Dr.Martens boots, only here was right size for me. Delivery is very fast and no problem to change collection point. Everything perfectly, thank You.
Report review
12 days ago
Verified review
Fantastic customer service in-store at Freeport Braintree branch. Didn't have item in stock but arranged for the item to be delivered to me two days later. Thanks!
Report review
7 Oct 2024
Verified review
Fast & efficient service from Sole Trader every time. Liking the in store collection & returns as it more closely mimics full retail experience. Full marks!
Report review
2 days ago
Verified review
Never used company before. Placed order 8.00am one day . Delivered 9.45 am next !
Fantastic delivery . At no cost . As extremely pleased with product
Report review
17 Oct 2024
Verified review
Arrived earlier than expected so I’m very happy! Easy to use website and order process would definitely recommend and will buy from them again.
Report review
15 Oct 2024
Verified review
OC cloudtilt
Finally got my OC cloudtilt. Thank you so much to the Watford staff for being so accommodating. We made an exchange and it was very quick.
Report review
KG
Ken G.
London
4 days ago
Verified review
I ordered a pair for Caterpillar work boots they were delivered earlier than I expected very quickly happy with the boots & service
Report review
7 days ago
Verified review
My order was delivered quickly and the shoes look and fit great. Will definitely be back to shop for more.
Report review
11 days ago
Verified review
Great service from the team. Didn't have the size in shop, ordered them for me and arrived the next day.
Report review
11 days ago
Verified review
Product arrived next day as expected. Would have preferred free returns option. Hence dropping one star.
Report review
18 Oct 2024
Verified review
Genuinely helpful staff with no hard sell or false flattery - it was a pleasure to shop, thank you!
Report review
7 Oct 2024
Verified review
Return option of taking to a store for free. I was able to get my money back very quickly.
Report review
2 Oct 2024
Verified review
So happy with all my purchases from sol/trader x and staff are so helpful x Sutton Surrey
Report review
7 days ago
Verified review
True to size, good quality and price. I get lots of compliments when I wear them!
Report review
5 days ago
Verified review
Reasuring shopping site
If you can't find the boots you like on official sites this is place to shop
Report review
18 Oct 2024
Verified review
Good attention to detail and getting the best fit for the shoes that I wanted
Report review