Review summary
Customers frequently praise the overall quality of the cases and prints, as well as the clarity, vibrancy, and faithfulness of the photo reproduction. Many are satisfied with the quick and reliable delivery, and customer service is often highlighted for being helpful and responsive. The online ordering process is generally considered easy and intuitive, and many state that the case fit is perfect. However, some customers note issues with durability or a disappointing finish. There are reports of faded or blurry images, as well as frustration with delivery delays or non-arrival. Negative experiences with unresponsive customer support are mentioned, and several customers find the ordering process confusing or encounter problems with order customization. Fit issues are occasionally reported, including cases being too small, too sharp, or problematic when holding cards.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsmypersonalisedcase.co.uk
(33)
(8)
(7)
(14)
(121)
Verified
the case doesn't protect the phone so although it looks amazing its no use
Verified
Exactly as expected. Perfect result of photo reproduction.
Reply from mypersonalisedcase.co.uk
Hi,
Thank you for your wonderful review! We're so pleased to hear that the product met your expectations and that the photo reproduction turned out perfectly. We hope you enjoy your case for a long time to come.
Verified
Exactly as ordered. My wife loved it. Really sturdy case.
Reply from mypersonalisedcase.co.uk
Hi Paul,
Thank you for your lovely review! We're delighted to hear that the case was exactly as ordered and that your wife loved it. We hope she enjoys the case for a long time to come.
Verified
Verified
Verified
I absolutely love my phone case with a picture of my husband on . The quality of the case and photo are excellent.
My only feedback would be it did take two weeks to arrive.
Reply from mypersonalisedcase.co.uk
Hi Kym, thank you so much for your lovely feedback! We’re glad you love your case and the photo quality. We hope to welcome you again soon.
Verified
Verified
Love my purchase
Verified
The customer service is second to none, 5 stars.
The customer service is second to none. My case was late being delivered so I contacted the customer service and with in a couple of hours they had sorted out the problem by re printing my case and sending with no attached or hidden fees.
This is why I have used them for the last 5 years and four cases. A great product that always look and feels like quality. Highly recommended.
My last case is a mag safe case, I wished knew about it before.
Reply from mypersonalisedcase.co.uk
Thank you so much! We’re thrilled to hear you had such a great experience with MyPersonalisedCase. We hope you’ll enjoy your case and we look forward to seeing you again soon!
Verified
Reply from mypersonalisedcase.co.uk
Thank you very much for your review! We truly appreciate your support and hope you enjoy your case. We hope to welcome you again soon!
Verified
Easy to use website and a brilliant case
Reply from mypersonalisedcase.co.uk
Hi,
Thank you for your lovely review! We're delighted to hear that you found our website easy to use and that you're happy with your case. Feel free to spread the word!
Verified
Verified
Very clear pictures
Reply from mypersonalisedcase.co.uk
Thank you for your review, Evelyn! We're delighted to hear that you're happy with the picture quality. We hope you continue to enjoy your personalised case!
Verified
Exactly what i asked for thank you
Reply from mypersonalisedcase.co.uk
Hi Elaine,
Thank you for your review! We're delighted to hear that your order was exactly what you asked for. We hope to welcome you back again in the future.
Verified
I bought this as a Christmas present for a friend and showing a photo which she had taken of a robin who visits her every day to be fed.
She is absolutely delighted with the result and your service was excellent. Many thanks!
Reply from mypersonalisedcase.co.uk
Thank you so much for your kind words and for sharing your experience! We're delighted to hear your friend loved her personalised robin case and that you were happy with our service. We hope you will enjoy your case!
Verified
Product is ok, however I found the case feels quite sharp when holding it in the hand. The front was ok but not the best (considering I used a professional photo it still came out poor quality).
It’s a nice idea, but not worth the money in my opinion.
Reply from mypersonalisedcase.co.uk
Thank you for sharing your feedback. We’re sorry to hear that the case did not meet your expectations and that the print quality was disappointing. We will reach out to you by email to resolve this—if there are quality issues, we always offer a free replacement.
Verified
Awesome. Thank you very much.💯❤️
Reply from mypersonalisedcase.co.uk
Thank you so much for your lovely feedback! We’re delighted to hear that you’re happy with your order ❤️ We hope you continue to enjoy your case!
Verified
Personalised cases
I have had several personalised phone & ipad covers.
They protect the devices very good.
The personalised photo is very good & you get a speedy delivery considering where they are based.
I would recommend this company
Reply from mypersonalisedcase.co.uk
Thank you so much for your wonderful review! We're glad to hear you had a brilliant experience. We hope to welcome you again.
Verified
Good quality and photos look great!
Reply from mypersonalisedcase.co.uk
Thank you for your lovely review! We're so happy to hear that you are pleased with the quality and that the photos turned out great. We hope you continue to enjoy your case!
Verified
Reply from mypersonalisedcase.co.uk
Thank you very much for your 5-star review! We truly appreciate your support and hope you enjoy your case. We hope to welcome you again soon!
