fishdeal.co.uk
Reviews:

1,229 reviews in the last 12 months6,194 total reviews  

4.51
Excellent
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Top positive review

6 Aug 2023
 Verified review
My experience with fishdeal has been excellent, i purchased reels and spare spools at very competative prices (by far the cheapest anywhere I looked). Postage was free and fairly quick, (I ordered on a sunday night and they arrived by tracked courior Saturday morning, thats 6 days from the Netherlands to the UK) I think that is pretty good considering I was notified it could be longer due to heavy work loads at the warehouse. The reels are very good quality from a well established company and were well packaged. What`s not to like. Despite all the negative feedback from other customers, I would buy from them again, without hesitation

Top negative review

25 Mar 2024
 Verified review
Zamówiłem po rez kolejny rzeczy z fishdel zamówienie zostało opłacone i miało być dostarczone od 2 do 5 dni roboczych. Minęło 7 dni roboczych i nie dostałem swego zamówienia więc złożyłem reklamację i otrzymałem je po 3 dniach lecz było nie kompletne i pewna rzecz była pęknięta. Zrobiłem zdjęcia i wysłałem je prosząc o wysłanie mi rzeczy brakującej i całej części w zamian za pękniętą. Kazano mi wszystko odesłać z powrotem. Ja nie chciałem zwracać tego lecz dostać rzecz brakującą i całą z które zapłaciłem i to mi się nie podoba że tak ze mną postąpiono
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Reviews for fishdeal.co.uk

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6 Sept 2023
 Verified review
Sent completely wrong item to what I ordered
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9 May 2023
 Verified review
The long wait for delivery over 5 days
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Answer by fishdeal.co.uk
10 May 2023
Hi, Thank you for your review. We are sorry to hear your order arrived later than expected. Lately we and the couriers we work with have had some delays due to the busy times of this season. We are working as fast as possible to send all orders as fast as possible to ensure the orders are delivered on time. Kind regards, Team fishdeal.
14 Dec 2023
 Verified review
Packaging was terrible when arrived.
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11 Dec 2023
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Slow response to shipping the order
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24 Sept 2023
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Well the delivery was a bit false in time scale

Well the delivery was a bit false
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15 Jul 2023
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Item took far to long to arrive
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Answer by fishdeal.co.uk
18 Jul 2023
Hi, Thank you for your review. We are sorry to hear that you have had a bad experience with us. The past few months we have been experiencing delays because of IT errors with couriers and high pressure in our warehouse. We ask you to please contact our customer service team to get a possible compensation for the inconvenience. Kind regards, Team Fishdeal.
9 Dec 2023
 Verified review
Order got it with in a week 🙌
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22 Dec 2023
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Delivery time takes too long
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25 Oct 2023
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Slow delivery (2 weeks).
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22 Dec 2023
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Must be better package
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4 Nov 2023
 Verified review
Better delivery
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Answer by fishdeal.co.uk
9 Jan 2024
Hi, Thank you for leaving a review. We have looked into this situation and we see that our customer service team solve the problem regarding the delivery by sending you a new parcel. Did everything go well with the second delivery? Kind regards, Team Fishdeal.
24 Dec 2023
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Honest staff
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22 Oct 2023
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Everything
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26 Sept 2023
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12 Sept 2023
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29 May 2023
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25 May 2023
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