Review summary
Customers consistently praise the competitive pricing, frequent deals, and excellent value for money, which are cited as key reasons for continued loyalty. The extensive product range is also highlighted as a significant advantage, catering to both beginners and experienced anglers. Many customers express satisfaction with the quality of products received and appreciate how order issues, returns, or missing items are generally handled promptly and fairly. Secure packaging and responsive, proactive customer service are also noted by some reviewers. However, there are recurring concerns regarding delivery times, with feedback mentioning delays and a mismatch between expectations and reality, sometimes attributed to external couriers. Packaging quality is another area for improvement, as customers have reported damaged or insufficiently protected parcels. While many find customer service helpful, others describe it as slow, limited, or overly reliant on AI communication. A minority of reviews also point out occasional product defects or durability issues, and a few note friction or slow follow-up when resolving order problems.
This text was automatically created by an AI system from user reviews.
Was this summary helpful?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsfishdeal.co.uk
(1818)
(692)
(1254)
(5158)
(27107)
Cross-market review
Verified
Cross-market review
Delivery within a few days. The box was damaged, which was reported to us in advance. As a result, a product fell out. It was immediately replaced. At first glance, everything was fine, but on first use, the handle of the mill broke off. An email was sent about this and it was neatly resolved. A new rod including a mill was delivered. Unfortunately, it took a little longer because the courier services are not as fast anymore :)
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Economical Landing Net NGT
For €35, I bought a landing net that, in my opinion, is worth more than that. I have seen more expensive ones of worse quality, and the triangle where you insert the rods is plastic; this one is not, it's a wonderful landing net. Though, if I have to point out a downside, it's the handle; it's a fiber stick that, if forced a little, even with just the wet net, I think could break haha. But if you use it very carefully, you can catch good fish with it. It also comes with a float.
Automatically translated from Spanish
Cross-market review
Verified
Cross-market review
Critical filters, great site!
What I like about Visdeal is that everything is clear, even my grandma could choose a good rod for me, the deals are great and the delivery times top-notch. I've never had problems here. What could improve in my opinion are better, more critical filters, for example, sea bass rods or gear. You really need to search online and then paste it into the Visdeal search. Sometimes I set a filter and there are still wrong things. I don’t understand sites and can imagine that this is challenging.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
I think you will like it…
I think you will like asking me for my opinion. You are fantastic. I had an urgent order and you helped me once again in an amazing way. Double fantastic that it went like that again. One thing is a suggestion. A box of 60 cm by 30 cm for two spools of braided wire and the other box of 60x30 for 5 feeder baskets and two leaders gives me a severe form of "agoraphobia". I think you are better off with this kind of mini orders and mailbox post, just keep the same shipping costs but prevent "agoraphobia". And no, you didn't ask for my opinion but I find you so grandiose that I couldn't help it. The more unnecessary costs you make, the less profit and I wish you the highest possible. Regards Sander
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
stuff is good and affordable
Stuff is good and affordable.
The only issue isn’t with Visdeal, but with PostNL; they don’t deliver to our home. Made 4 online orders, and all 4 times they were taken directly to the pickup point. We live in an apartment, and there's always someone home. Footage shows he doesn’t even drive down the street. The pickup point is 5, sometimes 7 km from our house, which is a reason for me not to order online anymore.
Automatically translated from Dutch
Verified
Customer service and delivery expectations not great and false advertising
Ordering easy, payment easy. Goods seem ok and as expected.
4 star for ordering
4.5 for equipment.
Reason for 3 star overall was customer service and delivery.
1 star for customer service and delivery. No phone contact, email only. Response is random so don’t expect a quick reply. Information about delivery given but no dates. Remember they quote 3-5 working days.
Delivery took 11 working days. Also shipment was split into 2. One arrived in 6 working days.
No information about the split until I enquired. No apology about late delivery or reasons.
Hence to say delivery of chair for birthday missed its intended date and fishing trip.
Why advertise delivery if it’s not possible or going to happen and if there’s a delay customer service would inform customer before it’s been chased by them.
Cross-market review
Verified
Cross-market review
There is always room for improvement,\n\nAs is known, Visdeal ships orders placed before 23:00 on weekdays the next day (provided the postal company is on time). However, lately, it happens more often that the order is not shipped the same day. In the worst case, several days may pass before it is actually delivered.\n\nThis can be improved. By timely communication on the site that placing an order may take longer. Now, the communication happens after placing the order. In my case, the order was placed over the weekend, which is very annoying. The items do not arrive in time for use. If we had known this in advance, we would have acted differently...
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Garmin works well
Technically, the product is an easy-to-use device. You throw it in a bucket of water and download the app to connect. In terms of usage, it is a nice gadget. With a long, thick nylon cord so you can drag it behind your boat, SUP, or belly boat. What I miss is an improved and detailed explanation of the device. How does the device scan exactly, and should you cast directly under it or a bit behind the Garmin? But for measuring depths, scanning the area, and searching for slopes, it is a perfect device.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Reliable and fast!
I have now ordered several times from Visdeal.nl, and I am highly satisfied each time. The range is large, the prices are sharp, and the orders are delivered quickly and neatly. The products are always of good quality and match the description on the website. The service is also excellent. For me, Visdeal.nl is a reliable webshop where I will continue to order with confidence. Definitely recommended for every angler.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
The prices and offers are always very good, I always like the variety of articles, there is something for everyone, I had to contact customer service and it worked wonderfully.
What you could improve on is expanding the availability of customer service, maybe one day a week (phone availability) otherwise, overall very satisfied...
Automatically translated from German
Cross-market review
Verified
Cross-market review
Canna da alletterati
The shipped goods are of quality, so everything makes me think that the company offering them is also serious and reliable. They took care of the shipping, which went perfectly according to plan. I ordered the rod on Monday and by Friday I was already fishing, unfortunately without results... but I plan to give it more than one chance!
Automatically translated from Italian
Cross-market review
Verified
Cross-market review
My rods
I received my rods in perfect condition and as soon as they arrived, assembled and to the sea, it was a wonderful experience. I believe it is excellent material, at least for beginners like me, but I must say that I will take some time to change. Certainly, if I need to purchase some material from the provider, I won’t hesitate to repeat.\nCongratulations and thank you very much.\nBest regards.\n\n
Automatically translated from Spanish
Cross-market review
Verified
Cross-market review
Hello good day, I bought two fishing chairs from you on my son's recommendation. I myself have no experience in fishing yet, but in time it will come, and if we need something and find something interesting in your program, we can also order if you don't mind. Otherwise, we are very satisfied with the chairs and will get back to you - Thank you very much
Automatically translated from German
Cross-market review
Verified
Cross-market review
Everything is right with you, the products are of good quality and the delivery is very fast. Previously, I ordered a fishing rod from tom cat nl and it only arrived after a week, even though their site said: ordered Saturday before noon, Monday delivery. However, they did not ship it for 5 days. But you keep your word and don't give misleading information to customers. Thanks, visdeal nl!
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Purchase processing top, the rest is so-so.
Purchase processing top, the flaw is the shipping of the item, it must be better packaged. The box arrived half open and the tripod bag was pierced by the sharp legs, just like the box. And one of the legs' ratcheting doesn't work properly, sometimes it locks in and sometimes it doesn't; it's always a back and forth until it works.
Automatically translated from German
Cross-market review
Verified
Cross-market review
Quickly delivered.
Because the current box was too large to take along, a smaller fish box or crate was ordered. Checked on the Visdeal site right away and found one there. Ordered immediately and delivered the next morning. There's enough space to take it to competitions. So far a great box. Also offers the possibility to sit on it without it deforming.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
The Product
The product, a foldable hand truck with large wheels for difficult terrain, is great. It arrived well-packaged and quickly, and it serves me well for transporting my SUP to the lakeshore and beach. My only criticism is the courier, which is not Fishdeal's fault, but they left the package unprotected right in front of our door, even though I had explicitly requested to leave it in a concealed spot. Especially when you're away for a few days, I think it's important that such requests are respected. In my opinion, another courier, like DHL, would have been better. However, I am very satisfied with the quality of the goods and the prompt delivery.
Automatically translated from German
Cross-market review
Verified
Cross-market review
I bought the 80s round net foldable for the sheet piling. It came in a suitable bag with a long rope. In terms of function, it's great and the most important thing: easily foldable repeatedly. In other words, when I try to fold it back up, it goes right back into the triple ring as in the delivery state. Well done! High praise! Only the rope could have been of better quality. Very thin individual fibers were chosen, which made the whole thing quite light, but did not get along well with my idea of Velcro. Additionally, I would have liked a belt loop on the bag. But there’s always something. ;-)
Automatically translated from German
Cross-market review
Verified
Cross-market review
What a service!
My package could not be delivered to the parcel locker and was sent to another address. Since the confirmation didn't come, I contacted Visdeal. That same evening I received a reply that the package was indeed at the new location. Now that's service! And my grandson was very happy with the bite boilies.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Terrible Delivery
Please find another delivery company! Almost always at least 3-4 days late. Last time, my package was apparently sent to the wrong address, I probably waited 1.5 weeks longer without knowing anything! I got no email, no text message, etc. I had to find the email myself, click on the track and trace and then it happened to say: package arrived at the wrong address. But yes, I think there's nothing you can do about the delivery, I would simply hire a new company. I specifically ordered this package because it was on a good deal, when I wanted to order the same order again, the total price had risen by 40%! The discount was still the same but it was more expensive because the “recommended price” had risen by 40%! In 2 weeks! \nFor the rest, the return process is pretty simple and fine, and the prices in the discount (at least 50-60%) are quite cheap, although you still find the products cheaper at other reliable websites. But the price without discount is often on the more expensive side. I have never missed anything in the package. Their website is neat and the contact via mail, for example, is also good.
Automatically translated from Dutch
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for fishdeal.co.uk
4.45
Good13,317 reviews
since Nov 12, 2015
Contact
Visit websiteAbout
Fishdeal is a webshop for all angling enthusiasts from young to old and from novice to experienced. Together with millions of others we share a passion: fishing. We believe that everyone should be abl...
This company has linked Trusted Shops profiles.