Certificate for elmajewellery.co.uk

No. XCE0D430F367D9798D42B25B609D49533
 

Approved on
23/05/2013
Valid until
22/05/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for elmajewellery.co.uk



Excellent

4.89/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 301 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 828 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Beautiful rings. Free ring gauge made sure sizing was correct.
5.00
Excellent

Have ordered before and will order from again. Impressed with the customer service i had to use this time as well
5.00
Excellent

Excellent service and really happy with the quality of the rings. Would most definitely order again.
5.00
Excellent

Brilliant service. Fantastic ring.
5.00
Excellent

Everything was fine
5.00
Excellent

Everything was delivered as ordered and in very good time. When I wanted to exchange part of my order the process was very easy, they responded quickly and efficiently to my communications and were very helpful. I would definitely order from them again.
5.00
Excellent

Fast delivery awesome product
5.00
Excellent

Absolutely trusted shop to buy jewelry
5.00
Excellent

Very good and fast service, thank you very much.
5.00
Excellent

Rings are nice and very good value. Staff were good when I had some questions before ordering. The ring box isn't great, but you do have the option to upgrade it when ordering.
4.00
Good

Received our beautiful rings withing 24 hours
5.00
Excellent

Postage was very quick well packaged sorted out a Replacement no problem.
5.00
Excellent

Beautiful earrings that arrived quickly. There was a fault with one earring but a replacement was sent immediately and I received the following day. Fantastic customer service.
5.00
Excellent

Absolutely brilliant, rings are so much more than I imagined thank you so much can't wait to wear them
5.00
Excellent

Great looking wedding ring quick dispatch
5.00
Excellent

Rings came very quickly, the engraving is perfect and they look amazing Thank you
5.00
Excellent

Was totally shocked on how quick my order was delivered. From ordering early Pm one day and receiving my order the following morning.
First class service and quality product. Hassle free ordering.
5.00
Excellent

very pleased with service.
5.00
Excellent

Jewellery looked better on the website than in real life.
But, that may be the case for all jewellery hence the good feedback.
4.67
Excellent

Unique and unusual tungsten/koa wood ring, much admired, and first class service.
5.00
Excellent

There are not many retailers selling titanium earrings so delighted to find Elma Jewellery. The hygiene wrapping allowed you could see and handle the earrings to help you make the decision to keep or return them. Earrings were well protected in a velvet gift bag and delivery was swift. Very happy with service.
5.00
Excellent

Rings are fantastic, could not be happier Asked question's about rings and all answered quickly and accurately. I would recommend Elma Jewellery to anyone. Excellent range of rings, great knowledge of product. Delivered very quickly, I honestly could not fault anything.
Thank you so much
5.00
Excellent

Exactly what I wanted service was brilliant thank you
5.00
Excellent

Prices, products and delivery are all excellent. Customer service is very good, had no issues, but it's quite informal.
4.67
Excellent

Firstly the ring sizer arrived free of charge on the next working day.

The ring we ordered is better quality than anything we looked at on the high street at or around the same price it was in stock and Elma do half sizes, also the jewellery box the ring arrived in was of better quality to the one my husband received his much more expensive ring in from a high street jewellers.
Highly recommen
5.00
Excellent

First class we site, first class product and first class service.
FIRST CLASS
5.00
Excellent

We got our wedding bands from Elma Jewellery. Amazing design, amazing value Our rings needed their sizes altered so I called them, they told me to return them and within a week they had sent me our wedding bands Highly Recommend
5.00
Excellent

Absolutely fantastic and really quick, my soon to be Husband and I love out wedding rings
5.00
Excellent

Beautiful earrings
5.00
Excellent

Really pleased with how quickly it arrived and even more pleased wiyththe quality
5.00
Excellent

Excellent delivery and great product
5.00
Excellent

Very happy with a product
5.00
Excellent

Lovely ring just what I wanted. Sizing perfect, price affordable, delivery quick What's not to like 5 stars, would recommend.
5.00
Excellent

Fast service. Although I had to return item (my mistake when ordering) their returns was easy and quick
5.00
Excellent

Professional service as expected.
Requested a ring sizer . . .came the next day . .(unlike other places). . Ordered ring that evening and was with me a few days later . . Very pleased with the service.
5.00
Excellent

Just one issue, on the thickness of the rings we bought, there are two options, lightweight and the other heavy-weight. It would be useful to specify the thickness of each. But maybe this information is somewhere in the website...still we couldn't find it. Otherwise we are very happy with Elma.jewellery
4.67
Excellent

Fantastic service, very helpful and great prices, what is there not to like
5.00
Excellent

Super speedy delivery
5.00
Excellent

If only the stud earrings were put in a gift box, they would have been perfect. Anyway, pearl studs look great
5.00
Excellent

Best Seller
5.00
Excellent

elmajewellery.co.uk customer reviews

elmajewellery.co.uk

Solid jewellery ,upto 50% less then high street!

elmajewellery.co.uk was certified by Trusted Shops on 23/05/2013.

Contact
Po Box 57503
E5 5DN London
United Kingdom
mail@elmajewellery.co.uk
elmajewellery.co.uk

Owner
Elma Jewellery Ltd
49 Mowbray Road
HA8 8JL Edgware, Middlesex
United Kingdom
Trade register
London Company No. 06246468
Authorized representative
Sarah Smaia
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with elmajewellery.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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