Certificate for elmajewellery.co.uk

No. XCE0D430F367D9798D42B25B609D49533
 

Approved on
23/05/2013
Valid until
22/05/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for elmajewellery.co.uk



Excellent

4.90/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 278 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 744 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Very pleased with the rings in fact they surprised my fiance and me when we saw them after delivery they are brilliant they look much better than advertised and l have a very happy fiance now mine also of course and our special day will be even more so with these rings they fit perfectly and have a lovely shine the diamonds really sparkle nicely,highly recommend ELMA/Jewelry and a big thank you.
5.00
Excellent

Wonderful service - what more can I say.
5.00
Excellent

Easy to use website, excellent quality jewelery and excellent fast delivery
5.00
Excellent

Very happy with the ring and better quality than the one my wife bought from argos
5.00
Excellent

We had looked at a few sites for our wedding rings, some on Ebay and Amazon , i thought lets look closer to home and found Elma Jewellery, the site was easy to use and the rings we wanted to suit us they had at a good price , we purchased a his and hers set which were just right for our taste and came quickly within a few days. Excellent service and excellent quality, Thankyou Elma Jewellry
5.00
Excellent

Very pleased with the whole service as I reviewed our ring sizer very quickly too. Super fast delivery with the rings come a lot earlier than I thought. Once we opened them we were both very pleased and can't wait until the wedding now. Came in a lovely secure box too. This is a great service as my hubby to be was worried about high street shopping for a ring. Many thanks
5.00
Excellent

Delivery and customer service was great. Just really disappointed with the item. I returned it and was given a prompt refund.
3.33
Fair

Arrived before expected. Wonderful. Ready now for my Granddaughters birthday.
5.00
Excellent

Just what we wanted for our big day
5.00
Excellent

Helpful, speedy response to my enquiry.

Order delivered promptly.
5.00
Excellent

I purchased a matching set of Wedding rings to celebrate our 30 th Anniversary, and my Wife bought me an "Eternity" ring, and they are all fabulous. They were delivered in a very short space of time, and having to sign for them makes it very safe too. The service is unequalled in my opinion, as the sales team do everything possible to help you get exactly what you want. Highly recommended
5.00
Excellent

over rated
3.33
Fair

Super quick delivery, very happy with purchase
4.67
Excellent

Perfect for what we wanted thanks . Speedy delivery well packed
5.00
Excellent

Excellent service from order to delivery,very pleased with item,highly recommended,many thanks from a very happy customer
5.00
Excellent

I was really disappointed with how thin and small the ring was. I was really excited waiting for it, just really disappointed when I received it as you can hardly see it .
Real shame
2.67
Fair

Ordered on the Monday expecting 3-4 days delivery arrived the next day.
5.00
Excellent

Very pleased with quality of product, exactly as described. Arrived day after I ordered even though it was standard delivery Will recommend to everyone and will use again and again
5.00
Excellent

I placed my daughters order and got my order in excellent condishen.and next day
5.00
Excellent

Everything has been 1st class. .Service delivery and my beautiful ring. My ring is even better than it looks on your site. The photo doesn't do it justice. I would certainly recommend this jewellers to anyone. Sandy 08
5.00
Excellent

Excellent service and good quality product
5.00
Excellent

Excellent service. One of the earrings was faulty but they replaced it straight away no fuss.
5.00
Excellent

Great item, shipped quickly and in good protective packaging
5.00
Excellent

Excellent - I even had to change size of my ring after receiving it and it was no problem
5.00
Excellent

Lovely rings purchased, very fast delivery and good value
5.00
Excellent

Very quick delivery highly recommend
5.00
Excellent

Great thank you
5.00
Excellent

Fantastic site to buy on. Bought our wedding rings. two days later they arrived and both engraved and in a beautiful box. Thankyou so much
5.00
Excellent

Free ring sizer sent to me in the post, good website with accurate depictions of products for sale, ring arrived within 3 days of my order being placed, the platinum heavy weight court wedding ring I purchased is beautiful.
5.00
Excellent

quick, easy and efficient service
5.00
Excellent

I got my order ahead of the expected schedule and it looks good so far. Nice customer service too.
4.67
Excellent

Fabulous ring, elegant and very comfortable to wear. Looks exactly like platinum for a fraction of the price. I received my ring within 24 hours of ordering, which I thought was excellent customer service and would recommend to others.
5.00
Excellent

Everything as expected. Happy days.
5.00
Excellent

I am a repeat customer and I have to say I couldn't be more impressed. My father was jeweller and I definitely have pretty high standards when it comes to jewellery. I have only had to send one thing back (and that was my own fault) and their service was impeccable. High quality craftsmanship, excellent service and great lead times. I will definitely continue to use and recommend Elma.
5.00
Excellent

Received rings, sent one back for larger size, received the returned ring, all within 5 days of ordering. Fantastic customer service. A+++++++++++++
5.00
Excellent

Absolutely amazing rings and amazing service 10/10
5.00
Excellent

Beautiful rings, thank you
4.67
Excellent

Beautiful wedding ring set, highly recommend Elma Jewellery. Thank You So Much
5.00
Excellent

Lovelly earings and as I had expected. Slightly disappointed with the robustness of the butterfly clips on the back
4.67
Excellent

Great all round
5.00
Excellent

elmajewellery.co.uk customer reviews

elmajewellery.co.uk

Solid jewellery ,upto 50% less then high street!

elmajewellery.co.uk was certified by Trusted Shops on 23/05/2013.

Contact
Po Box 57503
E5 5DN London
United Kingdom
mail@elmajewellery.co.uk
elmajewellery.co.uk

Owner
Elma Jewellery Ltd
49 Mowbray Road
HA8 8JL Edgware, Middlesex
United Kingdom
Trade register
London Company No. 06246468
Authorized representative
Sarah Smaia
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. The score from these ratings is calculated on a daily basis. In their comments, customers can share their experience with elmajewellery.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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