Certificate for elmajewellery.co.uk

No. XCE0D430F367D9798D42B25B609D49533
 

Approved on
23/05/2013
Valid until
22/05/2018
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for elmajewellery.co.uk



Excellent

4.88/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 291 Trusted Shops reviews collected in the last 12 months.
Since registration, a total of 789 review have been collected.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Best Seller
5.00
Excellent

The ring was better than the photo,excellent quality and fitted perfectly.
It looks and feels like the real thing .
This was bought for my wife as her old engagement ring had dents and faded
and this one was a diamond and white gold.
She was very pleased with the ring .
I would recommend elma jewellery to anyone wanting a quality ring that look and feels great at a fantastic price.
Brian
5.00
Excellent

Great service
5.00
Excellent

Fast delivery
Accurate description
Excellent quality
5.00
Excellent

Amazing and different...prices are very reasonable
5.00
Excellent

Fantastic service ordered 3 different rings as not sure of size and fit, they arrived the next day one was perfect other two not quite right (our fault) reordered another ring that arrived very quickly as well this one was just what we needed, perfect sent the other two back for a refund, refunded 4 days later could ask for a better service, with regular emails updating progress
Recommended
5.00
Excellent

Very quick and just what I wanted
5.00
Excellent

Fast service great products
5.00
Excellent

The rings ordered looked amazing and the fit was spot on. Definitely a store I would be ordering from in the future.
5.00
Excellent

ITEM DEFECTIVE
1.00
Very Poor

Amazing order, deffo recomend to a friend and Love the rings.
Thankyou so much.
5.00
Excellent

Item as described arrived very quickly
5.00
Excellent

Ignored my comments on checkout and shipped without contacting me. Made excuses after responding 3-4 days later, then didn't reply to my follow-up. Product is ok, but not great at all. Will not be a repeat customer, quite disappointed all around.
1.33
Very Poor

Didn't give any stars for customer service as ordered online and had no reason to use it. All good though.
I like the fact you can buy one earring I had bought a pair a few years ago and lost one So replaced it instead of having to buy a pair. I also bought another pair. Good quality earrings and very pleased with them.
4.50
Excellent

Very happy with the silver gents wedding band very good quality and fast delivery.10/10.
5.00
Excellent

Very quick service and the rings are perfect :)
5.00
Excellent

Beautiful rings. Would highly recommend it.
5.00
Excellent

Super quick delivery, I think I ordered them Thursday and were delivered on Saturday. Quality is lovely and they fit perfect. I'm so very impressed with this company
5.00
Excellent

Very good service. I definitely recommend my friends.
5.00
Excellent

very quick and cheaper than the high street. very impressed.
5.00
Excellent

quick and easy trasaction. my daughter loved the ring ,thankyou
5.00
Excellent

Excellent so happy with the rings we bought very fast delivery definitely beordering again the rings fit perfectly
5.00
Excellent

Well done
5.00
Excellent

great service, very quick delivery
5.00
Excellent

Our order turned up unbelievably fast, were both stunning and exactly what we wanted. One was sent back as didn't quite fit, with minimum hassle was replaced in a matter of a few days. Would definitely recommend. Outstanding service.
5.00
Excellent

Ring arrived promptly, well packaged and in a lovely little box (which was complementary). Well designed and good quality ring. Very comfy to wear. Have used Elma Jewellery before and would not hesitate to use again. Highly recommend.
5.00
Excellent

Amazing sevice thank you. They are perfect
5.00
Excellent

Product as described,& delivered very promptly.Excellent
5.00
Excellent

Fantastic super speedy service, wonderful customer service & an excellent ring. First clsss all round. Highly recommended.
5.00
Excellent

Very quick delivery, well packaged, item as described. Very pleased
5.00
Excellent

I like it very much. Thanks
5.00
Excellent

Brilliant thx
5.00
Excellent

Thank you so much for your speedy delivery of the ring sizer and our wedding bands... good quality for the price paid... lovely engraving too..
5.00
Excellent

Great service, delivered on time, product as described. Very pleased
5.00
Excellent

Delivery was very quick.
Product looks even better in the flesh than on the pic which is the way you want it.
Very impressed would definitely recommend
5.00
Excellent

Fast delivery and absolutely love the ring. Will definitely buy from again.
5.00
Excellent

The customer service from this company was excellent. I placed my order on Friday and I received it on Saturday morning I couldn't decide between two rings so ordered both to view at home. This was not a problem and after I returned the other ring the refund was processed very quickly. I love my new ring
5.00
Excellent

Brilliant
5.00
Excellent

Lovely item
5.00
Excellent

All as expected. Would recommend
5.00
Excellent

elmajewellery.co.uk customer reviews

elmajewellery.co.uk

Solid jewellery ,upto 50% less then high street!

elmajewellery.co.uk was certified by Trusted Shops on 23/05/2013.

Contact
Po Box 57503
E5 5DN London
United Kingdom
mail@elmajewellery.co.uk
elmajewellery.co.uk

Owner
Elma Jewellery Ltd
49 Mowbray Road
HA8 8JL Edgware, Middlesex
United Kingdom
Trade register
London Company No. 06246468
Authorized representative
Sarah Smaia
More information about the Trusted Shops customer reviews
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with elmajewellery.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

Genuine customer reviews for more trust
Trusted Shops is the leading trust brand for online shopping in Europe. Trusted Shops perfoms automatic and manual checks on all reviews, because only genuine reviews really help customers to make the right purchasing decision.