Certificate for elmajewellery.co.uk

No. XCE0D430F367D9798D42B25B609D49533
 

Approved on
23/05/2013
Valid until
22/05/2019
Confirmed by
Jean-Marc Noël
Managing Director Trusted Shops GmbH
Details on the retailer
Details and terms and conditions of the Trusted Shops guarantee

Reviews for elmajewellery.co.uk



Excellent

4.90/5.00

    • 5 Stars
    • 4 Stars
    • 3 Stars
    • 2 Stars
    • 1 Star

The score is calculated based on the 307 Trusted Shops reviews collected in the last 12 months.
In total, elmajewellery.co.uk has already collected 1,177 reviews.

    • Delivery
    • Goods
    • Customer service

Customer reviews

   
Date of publication
22/10/2018
Date of order
03/10/2018
22/10/2018
The rings were beautiful
5.00
Excellent

Date of publication
22/10/2018
Date of order
12/10/2018
22/10/2018
Brilliant quality, great service, amazing price. Everything you couldve asked for.
If there is any feed back I can give that would help Elma, is that if they can showcase their rings on actual hands on their website, that would be very helpful for future reference.
But all in all, I would 10283000 recommend.
5.00
Excellent

Date of publication
21/10/2018
Date of order
13/10/2018
21/10/2018
Good experience shopping with this jewellers
5.00
Excellent

Date of publication
20/10/2018
Date of order
13/10/2018
20/10/2018
Item arrived very quickly. Price and quality both excellent
5.00
Excellent

Date of publication
19/10/2018
Date of order
11/10/2018
19/10/2018
Ring as advertised at a good price. Delivery fast and cheap. Ring gauge service excellent
5.00
Excellent

Date of publication
17/10/2018
Date of order
08/10/2018
17/10/2018
elma Jewellery are a great company to do business with, very good customer service and the gold is of good quality. They are also much cheaper than the high street Jewellers or any other online jewellers. I was able to buy a heavy white gold wedding ring for my husband for less than a 4mm light weight white gold ring. I would definitely recommend them and will use them again for sure.
5.00
Excellent

Date of publication
15/10/2018
Date of order
08/10/2018
15/10/2018
Good service all round
5.00
Excellent

Date of publication
14/10/2018
Date of order
07/10/2018
14/10/2018
Option for free ring sizer. Order dispatched and received very quickly. Good fit and great quality. Would recommend and will use this company again.
5.00
Excellent

Date of publication
14/10/2018
Date of order
05/10/2018
14/10/2018
There was no customer service so can’t rate
5.00
Excellent

Date of publication
13/10/2018
Date of order
03/10/2018
13/10/2018
Excellent service - we purchased the wrong sizes and had to return them. This was easy to do and the replacement rings, (we also ordered a different style), arrived promptly the next day. The ring quality was excellent and I wouldn’t hesitate to recommend Elma Jewellery or to use them again.
5.00
Excellent

Date of publication
11/10/2018
Date of order
03/10/2018
11/10/2018
Amazing and quick service Highly reccomend. Also high quality products
5.00
Excellent

Date of publication
11/10/2018
Date of order
29/09/2018
11/10/2018
The size I ordered was too small despite following directions for sizing and disappointed, I contacted Elmajewellery. The customer service was superb, I was told to return the item, ask for a different size and they would replace - with inscription. Two days later I received the perfect ring.
Great service, beautiful ring and a very good price.
Thank you.
5.00
Excellent

Date of publication
11/10/2018
Date of order
04/10/2018
11/10/2018
The positive reviews helped me in making the decision to buy from Elma and I’m so glad I did. Brought my fiancé’s wedding band from here and I can’t believe how lovely it is at such a great price. I would definitely recommend and buy from Elma again.
5.00
Excellent

Date of publication
08/10/2018
Date of order
01/10/2018
08/10/2018
The products we exactly as shown and the delivery arrived as expected. I cannot confirm the customer service as I have not had to use that.
4.33
Good

Date of publication
08/10/2018
Date of order
30/09/2018
08/10/2018
fast and reliable
5.00
Excellent

Date of publication
08/10/2018
Date of order
30/09/2018
08/10/2018
Order came on time and goods perfect
What more could you ask for
5.00
Excellent

Date of publication
06/10/2018
Date of order
29/09/2018
06/10/2018
very good got a perfect set of rings from here
5.00
Excellent

Date of publication
05/10/2018
Date of order
28/09/2018
05/10/2018
Perfect product delivered exactly as promised
5.00
Excellent

Date of publication
02/10/2018
Date of order
22/09/2018
02/10/2018
This was ment to be a 3/4 day delivery, 2 weeks and still not arrived and no response to emails.
1.00
Very Poor

Date of publication
29/09/2018
Date of order
21/09/2018
29/09/2018
Extremely fast delivery service, arrived the next day and packaged nicely, the ring was also hallmarked, couldn’t ask for more
5.00
Excellent

Date of publication
26/09/2018
Date of order
18/09/2018
26/09/2018
Excellent product delivered quickly outstanding price
5.00
Excellent

Date of publication
25/09/2018
Date of order
18/09/2018
25/09/2018
This shop was a pleasure to do business with & would definitely recommend to anyone , service was first class as was refund of unwanted item ( I ordered more than one for size ) thank you
5.00
Excellent

Date of publication
22/09/2018
Date of order
15/09/2018
22/09/2018
great rings at a great price great service quick delivery
5.00
Excellent

Date of publication
20/09/2018
Date of order
13/09/2018
20/09/2018
speedy service. I am very impressed with the quality of the ring I have purchased and it came in a very nice presentation box which is the standard box.
5.00
Excellent

Date of publication
16/09/2018
Date of order
09/09/2018
16/09/2018
Can’t fault them. Will definitely consider using them again when buying our wedding rings
5.00
Excellent

Date of publication
15/09/2018
Date of order
08/09/2018
15/09/2018
Lovely jewelry great delivery
5.00
Excellent

Date of publication
14/09/2018
Date of order
05/09/2018
14/09/2018
It took a while to get here due to the fact I live in the states, but oh how the wait was worth it Best quality of titanium I have ever seen The sparke is amazing Thanks so so much And Simon is so fast about responding to you
5.00
Excellent

Date of publication
13/09/2018
Date of order
06/09/2018
13/09/2018
Fast delivery and a superb product. Highly recommended..
5.00
Excellent

Date of publication
13/09/2018
Date of order
06/09/2018
13/09/2018
This place is thernominal. After I had ordered they sent me up to date messages so I always knew what was happening. It was even delivered the next day in a cute ring box. This are perfect and just what my partner and I wanted in wedding bands. Thank you so much. 10/10
5.00
Excellent

Date of publication
12/09/2018
Date of order
01/09/2018
12/09/2018
Rings arrived very quickly, very pleased looked stunning, however one of the stones fell out of one of the rings within less than 24hrs, emailed customer support 3 times without a response very poor quality and customer service
2.33
Poor

Date of publication
11/09/2018
Date of order
04/09/2018
11/09/2018
I asked several specific questions via email and all were answered fully and quickly so I was able to make my choice. Everything was fine with my selection, purchase and receipt of goods. I shall definitely recommend and buy from them in future.
5.00
Excellent

Date of publication
11/09/2018
Date of order
04/09/2018
11/09/2018
Excellent quality for the price. Solid and nicely polished titanium rings. Also happy with the engraving. Would definitely buy from here again
5.00
Excellent

Date of publication
08/09/2018
Date of order
31/07/2018
08/09/2018
Was very pleased with the order
5.00
Excellent

Date of publication
06/09/2018
Date of order
30/08/2018
06/09/2018
Customer service is second to none. One of the best companies I’ve ever dealt with. Rings arrived day after ordering. Lovely product thank you. Would highly recommend.
5.00
Excellent

Date of publication
05/09/2018
Date of order
28/08/2018
05/09/2018
Delivered in a couple days even though I opted for standard post
5.00
Excellent

Date of publication
05/09/2018
Date of order
29/08/2018
05/09/2018
Excellent service
5.00
Excellent

Date of publication
05/09/2018
Date of order
29/08/2018
05/09/2018
Speedy delivery. Lovely rings in a nice presentation box, we are very pleased, thanks
5.00
Excellent

Date of publication
04/09/2018
Date of order
28/08/2018
04/09/2018
From start to receiving our stunning wedding rings, the whole online experience was perfect.
Excellent website, simple to use with plenty of choice and descriptions.
Paying was straight forward and with using PayPal gave us the reassurance if anything did happen to go wrong.
Communication was fantastic, kept me completely updated right up till the rings where delivered.
Delivery was quick.
5.00
Excellent

Date of publication
31/08/2018
Date of order
12/07/2018
31/08/2018
Five stars. I like Simon.
5.00
Excellent

Date of publication
31/08/2018
Date of order
24/08/2018
31/08/2018
Very quick and reliable excellent service
5.00
Excellent

elmajewellery.co.uk customer reviews

elmajewellery.co.uk

Solid jewellery ,upto 50% less then high street!

elmajewellery.co.uk was certified by Trusted Shops on 23/05/2013.

Contact
Po Box 57503
E5 5DN London
United Kingdom
mail@elmajewellery.co.uk
elmajewellery.co.uk
Owner
Elma Jewellery Ltd
67 Fairhold Road
N16 5EW London
United Kingdom
Trade register
London Company No. 06246468
Authorized representative
Sarah Smaia
Use other customers' experiences as a guideline!
Every order can be rated with up to 5 stars in the categories delivery, goods and customer service. Customers can review the shop up to 6 months after placing an order. The average rating of each review is calculated by figuring out the mean of the scores given for the three categories. The overall rating of the shop is the simple mean of all the average ratings of all the Trusted Shops reviews collected over the last 12 months. In their comments, customers can share their experience with elmajewellery.co.uk in their own words.

Calculation of the score is based on the overall rating
5.0 - 4.5Excellent
4.5 - 3.5Good
3.5 - 2.5Fair
2.5 - 1.5Poor
1.5 - 1.0Very Poor

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