Review summary
Many customers appreciate the fast delivery of their orders and highlight the durability, comfort, and safety of the products, especially for children. The ease of use, assembly, and installation is often praised, with most finding the process straightforward. Some customers also find added value in the included accessories and features. There are, however, several reports of missing or damaged items upon delivery, leading to disappointment. Customer service receives mixed feedback, with some users frustrated by slow or unhelpful responses. Product quality is inconsistent for a number of buyers, and there are specific complaints about the design and usability of certain accessories such as the parasol. A few customers also mention minor difficulties during assembly or installation.
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Verified
Great product and quick delivery. Also used the live chat function which was really helpful in selecting our seat.
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I was able to find the right seat for my child easily, and compare those that were compatible with my vehicle, but also the different features, it was also cheaper to go direct to maxi cosi site than it was elsewhere selling your products, and I was able to use my blue light card discount, and while I may have paid more than if I had gone with other manufacturers of similar products, I know and feel confident that I have bought a product that is both safe and comfortable for my child, which I am also sure will endure regular use for many years, having purchased maxi cosi products, which was also a draw, as for me, the brand has gained my trust as a quality manufacturer
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Bought for my lil one. Easy to place in car. I find it a little difficult to buckle my little one in (as I am use to the old carseat which swivelled) so just think I need a little more time to get use to this one. But all in all does the job and feels safe and secure for my little one which is the main priority of why I purchased this carseat.
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Great seat. Grandson is very comfy in it.
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Comfortable and safe. Really pleased and at ease
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Parasol
The parasol falls off it is really difficult to attach
Reply from www.maxi-cosi.co.uk
Thank you for bringing this to our attention, and we are sorry to hear you’re having trouble with the parasol.
We’d be more than happy to help you get this set up properly. It does sound like the fitting may just need a little adjustment, and we can guide you through the correct installation step by step to make sure it’s secure and working as it should.
Please contact Maxi-Cosi and we will be happy to assist. Team Maxi-Cosi
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Very quick delivery
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He really loves his new car seat.
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Spare parts
Excellant website speedy delivery.
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Car seat
Ordered item, dispatched and delivered within 48hrs, excellent price too.
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Order placed on 22nd May and still not even left warehouse despite being chased with customer services.
Reply from www.maxi-cosi.co.uk
Thank you for your patience, and we are sorry for the delay you’ve experienced with your order.
I can confirm that we’re already actively looking into this for you with our warehouse team. We understand how frustrating it is to be waiting this long especially after reaching out previously and we want to assure you that your order has not been forgotten.
We’re working to get this moving as quickly as possible and the team will update as soon as we have more information.
Thanks again for your patience with us we truly appreciate your understanding while we get this resolved for you. Team Maxi-Cosi
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