Pak Cosmetic Centre- Logo - reviews

Pak Cosmetic Centre
Reviews:

1,214 reviews in the last 12 months13,805 total reviews  

4.52
Excellent

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Pak Cosmetic Centre fulfils all Trusted Shops quality criteria, including
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Top positive review

27 Mar 2024
 Verified review
They responded to my complaint after a few emails that I sent which they should have responded and give me my refund as soon as I notified them of the issue that I hadn’t received the items I had paid for! Although I got my refund I had to reorder the items and pay an additional £8.00 to have a different Courier DPD deliver and I got my order the very next day! I wouldn’t lie about not getting my order I’m too old for that all I wanted was a refund so that I could reorder, in future believe your customer I’m 70yrs old I have nothing to gain from lying and also I did reorder so why would I reorder something I had already received?

Top negative review

20 Jun 2023
 Verified review
I have tried to email customercare@pakcosmetics.com Unfortunately the email wasn't going through It was my first time ordering from PakCosmetics sady the box was well secured from outside but not from inside and it didn't have Fragile Handle with care label and one of the 2 vitamin E oils that I have ordered was broken and this is how outside and inside the box looks like. I have attached pictures.
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Reviews for Pak Cosmetic Centre

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28 Oct 2023
 Verified review
Sent product that was well past its expired and usable date, refund offered but not issued yet
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23 Nov 2023
 Verified review
False advertising and then they don't want to give you your money back. Awful service.
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27 Nov 2023
 Verified review
Never received this parcel and seller will not issue a refund for this transaction.
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4 Dec 2023
 Verified review
ImAll product delivered to me are all expired product. Please I need it resolved.
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3 Nov 2023
 Verified review
Waited 9 days for delivery, paid for 2-4 days and wasn't refunded delivery cost.
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20 Nov 2023
 Verified review
I am trying to make a return and I am unable to get any reply for the process
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20 Oct 2023
 Verified review
Pakistan has sent me a totally wrong human hair wigs colour abd style.!!!!!
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22 Nov 2023
 Verified review
Still awaiting refund, as I have tried to purchase the same product twice.
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22 Jul 2023
 Verified review
Twice have I ordered stuffs that took more than a week….I’m disappointed
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13 Nov 2023
 Verified review
Takes ages to send order out. Not much choice on some of the products
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2 Dec 2023
 Verified review

Delivery time

Delivery didn't come on time even though I paid for faster delivery.
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10 Jun 2023
 Verified review
My parcel has not arrived yet and it has been a week still waiting.
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25 Oct 2023
 Verified review
5 out of 7 of my face cream pots ordered were only 50% full up!
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11 Jun 2023
 Verified review
Provide the items when purchased rather than having to chase
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30 Jun 2023
 Verified review
lost my scrunchie an paks had thee same scrunchie available
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21 May 2023
 Verified review
Ordered 5 but only 3 delivered. Poor communication.
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15 Nov 2023
 Verified review
Not received the items yet, and no correspondence.
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6 Jun 2023
 Verified review
Delivery didn’t come within the timeframe quoted
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7 Jun 2023
 Verified review
difficult to differentiate pack sizes on E oil.
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13 Nov 2023
 Verified review
Product not as advertised. No reply to emails
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