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solarplexius.co.uk
Reviews:

188 reviews in the last 12 months720 total reviews  

4.49
Good

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Top positive review

10 Jul 2023
 Verified review
Exceptional and fast delivery, with inside a week! Followed the YouTube descriptive video and fitted all 7 pre-cut perfectly fitting sun shades in less than 20 minutes. This will, not only provide sun protection for my grandchildren and other passengers, but it will also create a cooler interior for my three dogs during transit. See the difference between the rear passenger window (solarplexius applied) and the front passenger window (no sun protection). It also gives exceptional security not allowing the inside of the car to be visual through the fitted windows! Thank you Solarplexius for an innovative and affordable product, saving me around £194 if I had purchased Volvo manufactured sun screens at £146 for pair of rear doors and a further £194 for a set of 3 luggage compartment protectors.

Top negative review

5 Feb 2024
 Verified review
Your advert didn’t give any indication that you can not use your back seat windows after installation
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Reviews for solarplexius.co.uk

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1 Jun 2023
 Verified review

Good product and fast delivery

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Answer by solarplexius.co.uk
2 Jun 2023
Thank you for your positive review! We are delighted to hear that you liked your product, because we value your opinion so much. We strive to provide the best quality products and aim to make them as user-friendly as possible. Thank you for your support and we look forward to continuing providing top quality products in the future!
14 Oct 2023
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Answer by solarplexius.co.uk
18 Oct 2023
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again soon.
14 Oct 2023
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Answer by solarplexius.co.uk
18 Oct 2023
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again soon.
5 Oct 2023
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Answer by solarplexius.co.uk
6 Oct 2023
Thank you so, so, much for your great review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again soon.
16 Sept 2023
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Answer by solarplexius.co.uk
20 Sept 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again soon.
12 Sept 2023
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Answer by solarplexius.co.uk
20 Sept 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again soon.
30 Aug 2023
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Answer by solarplexius.co.uk
1 Sept 2023
Thank you for your review. We're so pleased that you had a good experience with us. We strive to make sure our customers have the best service and product possible. We look forward to serving you again soon.
29 Aug 2023
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Answer by solarplexius.co.uk
1 Sept 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
17 Aug 2023
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Answer by solarplexius.co.uk
22 Aug 2023
Thank you for your review. We're so pleased that you had a good experience with us. We strive to make sure our customers have the best service and product possible. We look forward to serving you again soon.
28 Jul 2023
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Answer by solarplexius.co.uk
2 Aug 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
24 Jul 2023
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Answer by solarplexius.co.uk
25 Jul 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
24 Jul 2023
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Answer by solarplexius.co.uk
25 Jul 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
18 Jul 2023
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Answer by solarplexius.co.uk
19 Jul 2023
Thank you for your review. We're so pleased that you had a great experience with us. We strive to make sure our customers have the best service and product possible. We look forward to serving you again soon. And, again, we are very much grateful.
24 Jun 2023
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Answer by solarplexius.co.uk
27 Jun 2023
Thank you for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
23 Jun 2023
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Answer by solarplexius.co.uk
27 Jun 2023
Thank you for taking the time to provide us with feedback on your experience. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal.
10 Jun 2023
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Answer by solarplexius.co.uk
12 Jun 2023
Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal. Your feedback is extremely valuable to us, and we will continue working hard to improve our services in the future. Thank you again for taking the time to share your thoughts with us.
30 May 2023
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Answer by solarplexius.co.uk
31 May 2023
Thank you for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
22 May 2023
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Answer by solarplexius.co.uk
23 May 2023
Thank you for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
20 May 2023
 Verified review

The people who are at Solarplexus need to try and fit these themselves.

The people who are at Solarplexus obviously have not tried to fit these panels to a Dacia Logan MCV, to get the rear side windows in properly you have to remove the side trim, the rear door windows wont let you open the window if you fit the panels, the tailgate window panel buzzes and rattles wont sit square in the window, as there is no trim round the tailgate window difficult to find anywhere to put the clips. A great idea, let down by marketing, they should say that you cannot use the rear door windows if you fit this, also on the Dacia you may have problems with the tailgate window, all in all not a good experience, and really a total waste of money.
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Answer by solarplexius.co.uk
23 May 2023
Thank you for your review. We are really sorry that you had this experience. We will have this reviewed by the production team and will get back to you. Usually all the cars we try first and then put it up on the website for sale. There must be some other issues with hte fittings which we will figure out.
1 Sept 2023
 Verified review

Did not fit my VW T4 van - no response from customer service.

Delivery and communication to ensure the right panels were sent for my VW T4 camper van was very good and panels arrived quickly. But they simply did not fit. The plastic wedges were ineffective and looked terrible. I had to order double sided tape to try and get the panels to stay in place - which they did to a point but not snuggly so you end up with a wobbly, double glazed window effect with the panel ballooning away from the glass. Reached out via the customer service email twice to see if I had been sent the right panels - absolutely no response or acknowledgement. .
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Answer by solarplexius.co.uk
1 Sept 2023
We appreciate your feedback regarding your recent experience with our panels for your VW T4 camper van. Firstly, we're glad to hear that the delivery process went smoothly and that you received the panels quickly. However, we're truly sorry to learn that the panels did not fit as expected and that you encountered difficulties with the plastic wedges. Your experience matters to us, and we want to ensure that you're satisfied with your purchase. We've noted that you mentioned reaching out to our customer service email twice without receiving any response or acknowledgment. We sincerely apologize for this lapse in communication, as it does not align with our commitment to excellent customer service. However, please note that our records show no incoming emails from your address. In an effort to assist you further, we have already sent an email to your provided address. Please be on the lookout for it, as we're eager to address your concerns and explore potential solutions. We understand your frustration, and we're here to help resolve any issues you've encountered. It's our goal to ensure your experience with our products is positive and hassle-free. Thank you for your patience and understanding, and we look forward to working with you to find a satisfactory resolution.