solarplexius.co.uk- Logo - reviews

solarplexius.co.uk
Reviews:

197 reviews in the last 12 months707 total reviews  

4.48
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 19 Jul 2018
The Trustmark indicates trustworthy online retailers.
solarplexius.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

10 Jul 2023
 Verified review
Exceptional and fast delivery, with inside a week! Followed the YouTube descriptive video and fitted all 7 pre-cut perfectly fitting sun shades in less than 20 minutes. This will, not only provide sun protection for my grandchildren and other passengers, but it will also create a cooler interior for my three dogs during transit. See the difference between the rear passenger window (solarplexius applied) and the front passenger window (no sun protection). It also gives exceptional security not allowing the inside of the car to be visual through the fitted windows! Thank you Solarplexius for an innovative and affordable product, saving me around £194 if I had purchased Volvo manufactured sun screens at £146 for pair of rear doors and a further £194 for a set of 3 luggage compartment protectors.

Top negative review

5 Feb 2024
 Verified review
Your advert didn’t give any indication that you can not use your back seat windows after installation
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for solarplexius.co.uk

 Sort by  
Relevance
(23)
Reset
4 days ago
 Verified review
Would have given 5 stars if the panel actually stuck to the glass, but there is a gap between the glass and the panel. Other than that it was easy to fit and was a prompt delivery.
Report review
Answer by solarplexius.co.uk
3 days ago
Thank you so, so, much for your great review. We're so pleased that you had a good experience with us. We strive to make sure our customers have the best service and it's great to know we've achieved that with you. Unfortunately, not sticking to the windows is a characteristic of our product. We look forward to serving you again.
5 days ago
 Verified review

Simplicity of fixing - but very dark

Simplicity of fixing. Would have got 5 stars if there was a choice of tints, the supplied is very, very dark. I'd have preferred a lighter tint.
Report review
11 days ago
 Verified review
That i got a call to confirm delivery. And delivery and also placing order was quick and easy.
Report review
Answer by solarplexius.co.uk
10 days ago
Thank you so, so, much for your great review. We're so pleased that you had an good experience with us. We would appreciate knowing what we could do better, considering your 4 stars review. We strive to make sure our customers have the best service and product possible. If we may help with anything, do not hesitate to reach us.
10 days ago
 Verified review
Report review
Answer by solarplexius.co.uk
3 days ago
Thank you so, so, much for your great review. We're so pleased that you had an good experience with us. We would appreciate knowing what we could do better, considering your 4 stars review. We strive to make sure our customers have the best service and product possible. If we may help with anything, do not hesitate to reach us.
1 Mar 2024
 Verified review
I had to remove the back one as was too dark to use my camera thru
Report review
Answer by solarplexius.co.uk
4 Mar 2024
We're sorry to hear about the inconvenience you experienced with the darkness of the tint affecting your camera usage. We understand how frustrating that must have been. Just let us know if there is something we may be able to assist you on.
30 Jan 2024
 Verified review

Finished product looks excellent, but not so simple to attain.

Fitting is difficult, and gloves supplied soon rip and drop to bits. The fitting clips do not grip the tint as a clip would, but merely fit against each edge of the frame to stop the tint from sliding around. That said, some of the gaps between tint and frame were too large, so the clips had to be used as wedges. The fitting instructions on the box were covered up with address labels, and the website photos were dire. I used someone's YouTube video to see how they were supposed to fit. Without the issues stated above, it would have been an easy 5* as the finished job looks excellent.
Report review
Answer by solarplexius.co.uk
7 Feb 2024
Thank you for your feedback and for choosing our product. We're pleased to hear that you're satisfied with the finished look, although we apologize for the challenges you encountered during the fitting process. We appreciate your insights regarding the fitting difficulties and the issues with the supplied gloves and fitting clips. Your feedback helps us identify areas for improvement, and we'll take your comments into account as we strive to enhance our product and customer experience. Regarding the obscured fitting instructions on the box and the website photos, we apologize for any inconvenience this may have caused. We'll ensure better visibility of the instructions on future packaging and improve the quality of our website photos to provide clearer guidance to our customers. If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're here to help.
14 Feb 2024
 Verified review

I'm pleasantly Impressed.

Prompt delivery after placing my order. Good instructions. Happy with the product in general. A great alternative to window tints, but window tints do look better, would buy again.
Report review
Answer by solarplexius.co.uk
20 Feb 2024
Thank you so, so, much for your review. We're so pleased that you had an good experience with us. We strive to make sure our customers have the best service and product possible and it's great to know we've achieved that with you. We look forward to serving you again.
18 Jan 2024
 Verified review
Purchased with simplicity, arrived swiftly and fitted without complication. would have been 5 stars if the clipping arrangement had been perfect for the Defender. it was purchased to reduce the ability to see in from the outside - it does the job.
Report review
Answer by solarplexius.co.uk
26 Jan 2024
Thank you for your positive review and for choosing Solarplexius! We're delighted to hear that the process from purchase to installation went smoothly for you and that our product is effectively serving its purpose of enhancing privacy. We appreciate your feedback regarding the clipping arrangement for the Defender. Your input is valuable, and we'll use it to continually improve our products. If you have any specific suggestions or if there's anything else we can assist you with, please feel free to let us know. We're grateful to have you as our customer, and we hope to serve you again in the future!
25 May 2023
 Verified review

Good product, easy to fit and good value for money

The ordering was easy and the delivery of the panels was quick with good tracking information. One of the four panels wasn’t for my car and when I advised the company of this they initially suggested (in a very nice way) that I should try it on the opposite window, which was a bit annoying as the shape was totally different to the correctly supplied one. Eventually though they did confirm that they had supplied one section incorrectly and have advised me that a new panel is on route to me - fingers crossed. Overall, I’m happy, but can only give four stars due to the initial order being incorrect and the initial response being that I must be mistaken.
Report review
Answer by solarplexius.co.uk
31 May 2023
Thank you for your kind review. The reason we wanted you to check again because in most of the cases the customers fear of bending the panels as they might break but they won't break at all and also they do not try it first installing from the inside. But yes you were right the panels were mixed in the packing station. We apologize for that. We strive to make sure our customers have the best service possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
29 Oct 2023
 Verified review

Item was well packed, added privacy, easy f

Item was well packed, took few days to arrive, Looks good easy to fit, with trim Off civic mk8, on whole verry happy. Did feel was cut little small if not lined up perfect let's light in, and if not tight against glass reduces viability more, tint is very dark wet night vision can be very hard (may be better once sides are done too)
Report review
Answer by solarplexius.co.uk
1 Nov 2023
Thank you for your review! 😊 We're delighted to hear that your item arrived in good condition, and you found it easy to fit with the Civic Mk8 trim off. We appreciate your feedback on the tint and visibility concerns. The Solarplexius panels are designed to offer privacy and protection from sunlight, which can sometimes affect night vision. We recommend installing the side windows for a more balanced tint, which should help alleviate this issue. Your satisfaction is important to us, and we're always working to enhance our products based on valuable feedback like yours. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
18 Jul 2023
 Verified review

Sir

Easy to order quick to arrive. Easy to fit although the rear window doesn’t fit perfectly. My main issue with Solarplexius is the promotional emails they send regularly after buying from them. Why do I want another set 6 months, 1 year, 18 months etc. after buying a set? No pictures from me, add your own
Report review
Answer by solarplexius.co.uk
19 Jul 2023
Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal. Your feedback is extremely valuable to us, and we will continue working hard to improve our product. We understand that the fit of the back panel did not meet your expectations, and we apologize for any inconvenience caused. In order to address this issue and find a suitable resolution, we would like to conduct a thorough assessment of the problem. If you could provide us with additional information or pictures highlighting the fit issue, it would greatly assist us in determining the best course of action. Furthermore, we want to assure you that we can remove you from our contact list if you wish. We respect your preferences and are more than willing to accommodate your request. Once we have truly assessed the problem with the fit, we would be more than happy to send you another back panel as a replacement. Our aim is to ensure your complete satisfaction with our product. Thank you again for bringing this matter to our attention. We appreciate your understanding and cooperation. Please feel free to contact us with any further concerns or questions.
3 Jul 2023
 Verified review
I am having difficulty in fitting the rear window on my Mini cooper (2017). Also you have sent wedges with a sticky foam back? Do I take off the cover to expose the sticky foam?
Report review
Answer by solarplexius.co.uk
3 Jul 2023
Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal. We are emailing you the answers to your doubts.
8 Sept 2023
 Verified review
Like the product. Delivery could be better. Was left at number 6 door I was in box was ripped and small clips missing.
Report review
Answer by solarplexius.co.uk
20 Sept 2023
Thanks for your feedback! 🌟 We're sorry for the hiccups during delivery; unfortunately, it was not under our control. We are glad that we were able to send the replacements for the missing parts, although that was not ideal. If you need anything else, we're here with smiles on!
30 May 2023
 Verified review
Good time line from order getting placed to order getting delivered. Fast and efficient service from Royal Mail.
Report review
Answer by solarplexius.co.uk
31 May 2023
Thank you for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service possible and it's great to hear we've achieved that with you. We look forward to serving you again soon.
30 Jun 2023
 Verified review
Not what I thought they would be as now can't open rear windows if reqd
Report review
Answer by solarplexius.co.uk
3 Jul 2023
Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal. We are still grateful that you took your time to write to us.
19 Apr 2023
 Verified review
Rear window quite straightforward to fit, but the side Windows were a nightmare on my Mini Coupe.
Report review
Answer by solarplexius.co.uk
25 Apr 2023
Thank you for your review. We are sorry ot hear that it took a while for you to fit the side windows. Usually the instruction that we sent helps in the installation but we will try to make it more informative so it is easier. Thank you again for choosing us.
26 Oct 2023
 Verified review
Good product, but not clear instructions as to how to instal the screen with plastic strips.
Report review
Answer by solarplexius.co.uk
1 Nov 2023
Thank you for your feedback! 🙌 We're glad to hear that you found our product good. We apologize if the installation instructions weren't as clear as they should have been. We're continually working to improve our guidelines, and your input helps us identify areas that need enhancement. If you need any assistance with the installation process or have specific questions, please feel free to reach out to our customer support team. Your satisfaction is important to us, and we're here to help!
18 Aug 2023
 Verified review
says no trim needs moving, yet rear window was impossible to fit unless trim was removed
Report review
Answer by solarplexius.co.uk
22 Aug 2023
Thank you for sharing your feedback with us. We sincerely appreciate your input and are grateful for the opportunity to address your concerns. We understand your experience with the rear window installation was challenging, and we apologize for any inconvenience this may have caused. While our aim is to provide straightforward installation processes, we recognize that certain variations in vehicle models can sometimes require adjustments. Your situation is not a common occurrence, and we apologize for any confusion regarding the trim. Your feedback helps us improve our instructions and provide better assistance to our valued customers. If you have any further questions or need additional support, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure a positive experience overall. Thank you for giving us the opportunity to address this matter, and we hope to serve you better in the future.
17 Jul 2023
 Verified review
The product good & easy to installed
Report review
Answer by solarplexius.co.uk
17 Jul 2023
Thank you so, so, much for your kind review. We're so pleased that you had an excellent experience with us. We strive to make sure our customers have the best service and product possible and it would be so great if we could hear from you what let you down regarding our customer service. We look forward to serving you again soon. And, again, we are very much grateful.
12 Sept 2023
 Verified review
Nice a fast delivery that was great.
Report review
Answer by solarplexius.co.uk
20 Sept 2023
Thank you so, so much for your kind review! 🌟 We're absolutely thrilled that you had an excellent experience with us. At Solarplexius, we always strive to provide the best service and products to our customers. Your satisfaction is our priority, and we're delighted we could meet your expectations. We'd like to note that while we're not directly responsible for the delivery, we're glad it worked out well for you. We can't wait to serve you again soon.