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solarplexius.co.uk
Reviews:

197 reviews in the last 12 months707 total reviews  

4.48
Good

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Top positive review

10 Jul 2023
 Verified review
Exceptional and fast delivery, with inside a week! Followed the YouTube descriptive video and fitted all 7 pre-cut perfectly fitting sun shades in less than 20 minutes. This will, not only provide sun protection for my grandchildren and other passengers, but it will also create a cooler interior for my three dogs during transit. See the difference between the rear passenger window (solarplexius applied) and the front passenger window (no sun protection). It also gives exceptional security not allowing the inside of the car to be visual through the fitted windows! Thank you Solarplexius for an innovative and affordable product, saving me around £194 if I had purchased Volvo manufactured sun screens at £146 for pair of rear doors and a further £194 for a set of 3 luggage compartment protectors.

Top negative review

5 Feb 2024
 Verified review
Your advert didn’t give any indication that you can not use your back seat windows after installation
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Reviews for solarplexius.co.uk

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3 Apr 2024
 Verified review
Not very happy. It's too dark and the material is thick and heavy for a large rear window and accordingly hangs in the middle and does not cover tightly. When vibrated, it visibly moves. And it's expensive for this quality.
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Answer by solarplexius.co.uk
11 days ago
We're sorry to hear about your dissatisfaction with our product. Your feedback is valuable to us, and we're committed to making things right for you. Please reach out to us with some pictures and further information so we can better understand the issue you're facing and try to come with solutions. You can reply to this message or contact us at support@solarplexius.co.uk. We appreciate your patience and the opportunity to address your concerns.
23 Feb 2024
 Verified review
Thickness of the tints have reduced so privacy isn’t as good
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Answer by solarplexius.co.uk
26 Feb 2024
Thank you for sharing your feedback with us. We want to assure you that we haven't changed the thickness of our tints. What may have occurred is that we offer two different thicknesses to accommodate various car trims during the fitting process. However, if you prefer, we can certainly ship you a whole new set in the thicker material. Please note that they may be more challenging to fit, but if it would improve your experience and lead to a more positive review, we're more than happy to do so. Just let us know, and we'll arrange it for you as soon as possible.
5 Feb 2024
 Verified review
Your advert didn’t give any indication that you can not use your back seat windows after installation
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Answer by solarplexius.co.uk
7 Feb 2024
We apologize for any confusion regarding the use of your back seat windows after installing our product. Your feedback is valuable to us, and we appreciate you bringing this to our attention. While our advertisement aims to highlight the benefits of our product, we understand the importance of providing comprehensive information to our customers. We will review our marketing materials to ensure clarity on all aspects of our product, including its impact on window usage. If there's anything else you'd like to discuss or if you have any further questions, please feel free to reach out to us. We're here to assist you.
13 Jul 2023
 Verified review
It fitted “ok” but not great. Still gaps around the back window but nowhere to put the fixing bits to make it fit tighter. Same with the small fixed window. Neither fit snug agains the windows. The back door windows fit really well but I didn’t realise they don’t go down with the window so kind of pointless having them. We have children with travel sickness so need to be able to open the window. Not worth the price but will do for now. Hard to see in the pictures but these are the gaps.
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Answer by solarplexius.co.uk
14 Jul 2023
Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal. Your feedback is extremely valuable to us, and we will continue working hard to improve our services in the future. In regards to your struggle with the current clips, we apologize for any inconvenience caused. We would be more than happy to assist you further by sending you some alternative clips that may be easier to use and provide a better fit for your sun shades. Please let us know if you would like us to arrange the shipment of these alternative clips to you. Additionally, we understand that you may wish to return the sun shades for the openable windows while keeping the ones in the back. We apologize for any inconvenience this may have caused you. We are willing to offer you a partial refund for the sun shades you wish to return, while ensuring you can still enjoy the benefits of the shades in the back of your vehicle. Please let us know if this solution works for you, and we will assist you with the refund process. Once again, we sincerely apologize for any frustration you experienced and thank you for bringing this matter to our attention. Your satisfaction is important to us, and we want to make things right. If there is anything else we can do to address your concerns or assist you further, please do not hesitate to let us know. Thank you again for taking the time to share your thoughts with us. We appreciate your understanding, and we look forward to resolving this matter to your satisfaction.
8 Dec 2023
 Verified review

Not as good as expected

They block out prying eyes and tint the windows nicely. Fit isn't great, leaving gaps in places and the brackets are really unsightly. I really wouldn't recommend for a 5 door vehicle. Peeling off the white plastic leaves white dust on them. One sheet had a rough edge, so quality control isn't %100
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Answer by solarplexius.co.uk
11 Dec 2023
Thank you for taking the time to share your feedback with us. We appreciate your honesty and would like to extend our sincere apologies for all the inconvenience you've experienced. If you're open to it, could you please provide more details about the gaps and any particular areas where you find the fit to be less than optimal? This information will assist us in refining our processes and ensuring a better fit for your vehicle. We'd like to offer the option of making adjustments and shipping new panels to you. Your collaboration in identifying the specific areas needing improvement is crucial, and we want to assure you that we're here to assist you every step of the way. Additionally, we're sorry to hear about the inconvenience with the white dust and the rough edge. Quality control is of utmost importance to us, and we're eager to address these issues promptly. Please feel free to reach out to our support team at support@solarplexius.co.uk with the additional information. We look forward to the opportunity to make things right for you. Thank you for choosing Solarplexius. Your satisfaction is our priority.
13 Sept 2023
 Verified review
Quite a good product and will do the job. What i don't like is the clips which are unsightly unlike normal tint film. Also in my car the clips do not fit that great in the rear quarters. Not the clips fault as such but my trim gaps are quite large.
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Answer by solarplexius.co.uk
20 Sept 2023
Thank you for your feedback! 🙌 We're pleased to hear that our product is doing its job effectively for you. We understand your concern about the clips and their appearance. Solarplexius panels are designed to balance functionality and aesthetics. Regarding the fit in your rear quarters, each car can present unique challenges. We appreciate your understanding regarding the trim gaps. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is important to us!
12 Jun 2023
 Verified review
Product quality is low and overrated. Easily scratches during installation. Fills like after couple of times cleaning the windows- it will be all in scrathes Rear windows do not open the plexiglass…
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Answer by solarplexius.co.uk
12 Jun 2023
We apologize for the inconvenience you experienced with our product. There should be no scratches. We think the protective layer may still be in place. Our customer support will be in touch with you as soon as possible.
22 Nov 2023
 Verified review
Very quick delivery, very well packaged. Not the greatest fit, but acceptable in the rear of my estate. Not very happy that the rear passenger pieces do not go up and down with the windows.
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Answer by solarplexius.co.uk
27 Nov 2023
Thank you for your feedback! We're delighted to hear that your order arrived promptly and was well packaged. We understand your concern about the fitment, and we appreciate your patience. Each car can present unique challenges, but we're here to assist you. Regarding the rear passenger pieces, Solarplexius panels are designed to provide a balance between functionality and aesthetics. While they don't move with the windows, this design ensures a secure fit within the car window frame. If you have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is important to us!
19 Oct 2023
 Verified review

Ok , could be better

Not a huge fan of the big clips that keep them in place Also getting condensation inbetween window and tint
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Answer by solarplexius.co.uk
24 Oct 2023
Thank you for your feedback! 🙌 We appreciate you sharing your thoughts with us. We understand your concern about the clips, and we aim to ensure that our panels are both functional and visually appealing. You can rest assure that we are always working on improve both. Regarding the condensation issue you've mentioned, it's essential to note that if this issue persists, we recommend double-checking the installation to ensure a proper seal. Sometimes, minor adjustments can help mitigate condensation. Each vehicle may present unique challenges when it comes to the fit of our panels. If you have any further questions or need assistance, please don't hesitate to reach out. Your satisfaction is vital to us, and we're here to help in any way we can!
5 Jul 2023
 Verified review
Tints are not as good as advertised, they dont fit well and look bad, wish i hadn't bothered with them
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Answer by solarplexius.co.uk
6 Jul 2023
Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal, or that you were given false expectations. Your feedback is extremely valuable to us, and we will continue working hard to improve our product.
17 May 2023
 Verified review
Speedy delivery but cant see out of back window now.
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Answer by solarplexius.co.uk
23 May 2023
Thank you for your kind review. The panels are 90% dark but it is quite visible to drive or park with the tints on. We strive to make sure our customers have the best service possible We look forward to serving you again soon.
18 Jun 2023
 Verified review
No instructions and video does not show either. Not good.
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Answer by solarplexius.co.uk
19 Jun 2023
Thank you for taking the time to provide us with your feedback. We are so sorry that you had this experience when assembling the product. At our company, we strive to ensure that every customer has a positive experience from start to finish. We will continue to work hard to ensure that we meet and exceed your expectations in the future. Thank you for choosing us!
23 Jun 2023
 Verified review
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Answer by solarplexius.co.uk
27 Jun 2023
Thank you for taking the time to provide us with feedback on your experience. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal.
10 Jun 2023
 Verified review
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Answer by solarplexius.co.uk
12 Jun 2023
Thank you for taking the time to provide us with feedback on your experience. We appreciate you bringing your concerns to our attention, as we value our customers' opinions. We strive to provide quality products and excellent customer service, and it's disappointing to hear that we fell short of that goal. Your feedback is extremely valuable to us, and we will continue working hard to improve our services in the future. Thank you again for taking the time to share your thoughts with us.