Review summary
Customers consistently praise the high quality, durability, and fabric of the clothing. The design and style are described as beautiful, trendy, smart, and unique, appealing to various age groups. Delivery is widely seen as fast, reliable, and efficient. Ordering online is straightforward, easy, and hassle-free for most customers. The returns and refund process is appreciated for being simple and efficient. Service is usually described as helpful, prompt, and friendly. Some customers note inconsistencies in clothing quality and sizing, with occasional reports of clothes running small. There are a handful of complaints about courier service or delivery delays. A few customers would like more drop-off options for returns. Rare negative service experiences are generally tied to third-party couriers.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsMayoral United Kingdom
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Verified
Excellent
Quick and prompt service, returns very easy to do and quality of clothes excellent, wish they did clothes for adults!
Verified
Amazing!!!
The overall experience is great. The clothes are of the highest quality, and the shipping times were amazing. Will buy from again.
Verified
The choice of clothing, soft fabrics that wash and keep looking new. Easy website to order from with speedy delivery service and excellent packaging.
Mayoral is simply the BEST
Reply from Mayoral United Kingdom
Hi, Kimberley,
We are glad to hear the ordering and delivery process, as well as the products themselves are more than satisfactory for you.
Many thanks!
Mayoral
Verified
Beautiful dress for my grand daughter but, please, Mayoral UK, don't use UPS again- they put the phone down on me twice and kept changing the delivery time so that it was too late to change my arrangements! So I love the product but ask you to use Royal Mail or another group to deliver to me
Verified
Delighted to be able to source my item from Spain so quickly
My my auditing experience was very straightforward and I was very happy to obtain the item I was looking for which no one in the United Kingdom had in the size I needed, I was incredibly happy to find out I could receive it from Spain. I now have my beautiful jacket for my granddaughter‘s Christmas and there really isn’t anything you could do to improve on that so thank you once again.
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We love the quality and design of Mayoral clothing, but are finding that some of the sizing is inconsistent - and that the clothes are now running much smaller (my daugther has an old size 4 top that fits her but in the newer clothing she is a 7 or 8).
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Beautiful Outfits .
Always a Great Experience shopping with
Mayoral.Beautiful selection of Outfits to chose from and easy to coordinate with additional matching items.
I can Always spot a Mayoral Outfit !
Stylish and Colourful but Always Classy !
Reply from Mayoral United Kingdom
Hi, Pamela,
Your positive feedback is very much appreciated, we are glad that you are happy with the styles of our clothing!
Regards,
Mayoral
Verified
Comes quickly, good quality, washes well and is very stylish. Great value for money.
Reply from Mayoral United Kingdom
Dear Elizabeth,
Many thanks, we are glad to hear you are happy with our products and service!
Regards,
Mayoral
Verified
Brilliant Company
I simply love ordering from Mayoral. I know that I get top quality garments and the turnaround from ordering to receiving is brilliant. Bravo Mayoral
Reply from Mayoral United Kingdom
Hi, Pat!
Many thanks for the review, we are glad you're pleased with our products and delivery service.
Regards,
Mayoral
Verified
The passage takes a really long time and sometimes the colours are not as expected.
The menu can be difficult to navigate
Reply from Mayoral United Kingdom
Hi, Wendy,
We are very sorry to hear about your experience.
Please contact us if you need assistance with any orders.
Many thanks!
Mayoral
Verified
As always lovely dresses and great service
Verified
Excellent delivery and outfits
Verified
Lovely designed, great quality children’s clothing . Easy online service in all aspects.
If items are to be returned I would prefer my drop off Point to be closer to home / more choice available.
Reply from Mayoral United Kingdom
Hi, Susan,
We appreciate the positive feedback and are very happy that you were satisfied with the products and service!
Thank you for the feedback and we will continue to strive to improve wherever possible.
Regards,
Mayoral
Verified
I love mayoral collection
Verified
Website is easy to navigate, parcel didn’t take too long to arrive- despite a big sale, stunning clothes also!
Verified
As a male I have organised these clothes for my great grand daughter and they look lovely. They arrived on time as stated. She will look a million dollars in them. A right bobby dazzler. She will be two on the 11th April.
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Lovely clothes, fast delivery
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Beautiful clothes well made
Fabulous clothes well made, it’s a real struggle to find nice boys items aged 10 and the cardigans I’ve purchased are absolutely beautiful. Super quick delivery five stars all round ⭐ ⭐ ⭐ ⭐ ⭐
Verified
I have made many orders from Mayoral.and have been extremely happy with the service and quality. However, this time my order was delivered a day earlier than expected and due to no one being home to sign it was sent to a UPS pickup point 20 mins away. Very disappointed.
Verified
I love this brand
amazing quality
great shipping experience
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Mayoral United Kingdom
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Mayoral United Kingdom
Mayoral is the leader of the children's fashion sector in the Iberian peninsula and one of the main specialized groups in Europe. Its collections are designed for children between 0 and 16 years old, ...
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