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GearFreak.uk
Reviews:

44 reviews in the last 12 months81 total reviews  

4.52
Excellent

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Top positive review

28 Jul 2023
 Verified review
The service was excellent, the price I paid was great and I'm over the moon with all that gear freak has done. Would absolutely receommend to friends and family in fact I already have done. I will definitely be using this company again for my outdoor requirements

Top negative review

31 Mar 2023
 Verified review
Product took ages to arrive, delivery was expensive. Communication was very sharp and hostile, won't be ordering from here again.
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Reviews for GearFreak.uk

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10 Feb 2024
 Verified review

Quality service, quality item at an affordable price.

I bought a good quality thermal sleeping bag liner at a price 5% cheaper than anywhere else I found on the Internet for exactly the same item. It was delivered well within the specified delivery timescale, a trouble free purchase at a discounted price.
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29 Jan 2024
 Verified review
Great experience! Purchase was easy, communication on my order fine… delivery ok … if a little long but as I’m in the UK to be expected. My second purchase from gearfreaks. If I need anything else will be again.
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13 days ago
 Verified review

Salomon quest 4d gtx forces 2

Cheapest price I could find for Salomon quest 4d gtx forces 2 boots cheap price aswell. Very quick service I am based in uk said 12 days shipping I got them in 6 very happy thanks again
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12 days ago
 Verified review
Good products at very good prices. Delivery takes a bit longer than might usually be expected but communication and delivery estimates are accurate.
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2 days ago
 Verified review
Absolutely everything went well i got the delivery faster than ordering from UK as well very good organised with Evri please just keep up this way
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1 Feb 2024
 Verified review

Seamless Delivery

Excellent process from start to finish - boots received ahead of forecast and I was kept informed throughout.
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29 Jan 2024
 Verified review
Arrived on time, well packaged, very good prices, and communication thank you
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29 Jan 2024
 Verified review
Excellent service
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7 Feb 2024
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10 days ago
 Verified review
Took payment for oos item
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Answer by GearFreak.uk
4 days ago
Dear Chris, Thank you for sharing your concerns on TrustedShops regarding a payment issue for an out-of-stock item. I'd like to clarify that, according to our records, no payment was withdrawn from your account. A reservation of £100.2 was made but was never finalized, and this reservation was cancelled on the 13th. Could you please confirm if any amount was indeed withdrawn from your card? We aim to ensure a transparent and satisfactory experience for our customers, and your feedback is invaluable in achieving this. Looking forward to resolving any misunderstanding swiftly. Warm regards, Andreas Østergaard Responsible for Customer Service
2 Jan 2024
 Verified review
Ordered a watch from them came pretty quick no hassle would buy again off them
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11 Jan 2024
 Verified review

Good

Great service and speed dispatch time.
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22 Jan 2024
 Verified review
👍
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21 Jan 2024
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1 Jan 2024
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5 Jan 2024
 Verified review
Not a clue where my item is tracking info useless and no help from your customer team
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Answer by GearFreak.uk
18 Jan 2024
Dear Ben, I hope this message finds you well. We apologize for any inconvenience you've faced with tracking your item. While we don't have a specific inquiry record from you, we're here to help. It appears that your package may have arrived according to your latest message. Can you confirm if you have received it? If you still encounter issues or have further questions, please share more details so we can assist you effectively. Our customer support team is ready to help, and we want to ensure your satisfaction with our service. Thank you for your understanding, and we appreciate your patience as we work to address your concerns. Best regards, Caser Pedersen Co-owner, GearFreak.com
29 Nov 2023
 Verified review
Absolutely amazing fast service very easy to order received in shorter than ordering from uk I do order very frequently but this was the best service recommended to everyone
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3 Dec 2023
 Verified review
My purchase was packed well and arrived on time
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29 Nov 2023
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20 Nov 2023
 Verified review

Brilliant will recommend

Sold a size I have been finding difficult to get. Ordered and received with ease.
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